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  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

when a better price can be found online. The change in shopping habits will only speed up as the younger generation becomes a dominant force in retail shopping. These consumers are increasingly comfortable buying online in categories that... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 01 Dec 2020
  • What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws... View Details
Keywords: by James Heskett
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

States economy maintained a steady pace in job growth of about 2 percent a year. The US labor force participation rate reflected that, growing robustly for the four decades... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

backlash ” Harti commented that, “The problem arises when the capital moves off-shore and the work force can’t follow.” Michael put it more bluntly: “I think many Americans have woken up in a state of shocked disbelief to find out free... View Details
Keywords: by James Heskett
  • December 2001
  • Case

Van Bolton: Resolving a Labor-Management Dispute

Describes the challenges facing Van Bolton, the head of a large airline, as he works with the head of the company's pilots' union to negotiate issues relating to the acquisition of a smaller airline. Bolton must find ways to surmount a history of adversarial... View Details
Keywords: Negotiation Process; Negotiation Participants; Labor Unions; Acquisition; Air Transportation Industry
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Watkins, Michael D. "Van Bolton: Resolving a Labor-Management Dispute." Harvard Business School Case 902-051, December 2001.
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

time crunched, the last thing we want to do is squander labor market opportunity and flexibility. Yet that’s what could happen if new companies are forced to build workforces based on dated assumptions about... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

disclosure might affect consumer behavior. Previous research has shown that consumers consider 4.6:1 to be the ideal CEO-to-average-worker pay ratio. In reality, the average ratio among S&P 500 companies is roughly 373:1, according to 2014 information from the... View Details
Keywords: by Carmen Nobel; Retail
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

is whether these efforts overlook a much larger job crisis ahead, one involving the service sector. The focus of attention is on a sector of the American economy that employs 12.3 million people, down from about 17.3 million in 2000, a 29 percent decline. According to... View Details
Keywords: by James Heskett; Service
  • 22 Mar 2017
  • Research & Ideas

What's the Ideal Frequency for a Sales Quota?

More frequent quotas can motivate underperforming sales reps. StockPhoto Personal selling is a key ingredient in making the American economy go. According to the US Bureau of Labor Statistics, about 10 percent of the View Details
Keywords: by Carmen Nobel
  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

the United States, for example, millions of women left the labor force during the first two months of the pandemic. According to a study by McKinsey and Leanin.org, female workforce View Details
Keywords: by James Heskett
  • 02 Dec 2002
  • What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

they are granted. Some corporations whose option expenses represent a relatively modest charge—often due to low betas resulting from low stock price volatility—have done so already. On another front, organizations that are being forced to... View Details
Keywords: by James Heskett
  • 01 Aug 2005
  • What Do You Think?

Is There an “Efficient Market” in CEO Compensation?

shareholders into a more active participative role, CEO compensation along with other governance challenges such as agency issues will continue to plague companies." Julie Dotson-Shaffer put it most succinctly: "Every contract... View Details
Keywords: by James Heskett
  • 02 Jul 2001
  • Research & Ideas

George C. Lodge

In 1961, at the invitation of Dean Stanley F. Teele, George Lodge came to Harvard Business School to complete his first book, Spearheads of Democracy: Labor in the Developing Countries. He didn't have a master's or a Ph.D. and never... View Details
Keywords: by Staff
  • July 2007
  • Case

Kroger Union Negotiations 2005

By: Dennis A. Yao and Mary L. Shelman
A stylized version of the negotiations between Kroger Company and its local unions during 2005. Management faces a sequence of individual negotiations with local unions in addition to meeting the new competitive challenges presented by Wal-Mart's expansion in the... View Details
Keywords: Labor and Management Relations; Labor Unions; Reputation; Wages; Management; Negotiation Participants; Negotiation Style; Competitive Strategy; Retail Industry
Citation
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Yao, Dennis A., and Mary L. Shelman. "Kroger Union Negotiations 2005." Harvard Business School Case 708-433, July 2007.
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

perspective, the illegality of the practice and its misalignment with official organizational goals might be most salient. Thus, the topic of homer making puts the person disclosing it in a position of vulnerability, one in which hasty judgment is likely. The unusual... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 15 Mar 2011
  • First Look

First Look: March 15

self-made products. Participants saw their amateurish creations—of both utilitarian and hedonic products—as similar in value to the creations of experts and expected others to share their opinions. Our account suggests that View Details
Keywords: Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

from economics and sociology on intra-household bargaining elucidates how negotiations over the allocation of domestic labor at Level 2 influence labor force View Details
Keywords: Martha Lagace
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

unionized, it paid well, offered benefits, and was secure. But manufacturing employment has steadily declined, from about 25% of the U.S. labor force in 1970 to less than 10% today. Now a decent living... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

economies. The conclusion is that it has created jobs on both sides of the border while sharpening the ability of Mexican companies to compete. The Mexican business community is learning to cope not only with foreign competitors, but also with rising View Details
Keywords: by James Heskett
  • 08 Jul 2008
  • Research & Ideas

Colloquium: The Future of Social Enterprise

Date: March 27-28, 2008 Chairs: V. Kasturi Rangan, Herman B. Leonard, and Susan McDonald Faculty Summary Report Colloquium: The Future of Social Enterprise In our working paper, The Future of Social Enterprise, we consider the confluence of View Details
Keywords: Re: V. Kasturi Rangan & Dutch Leonard
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