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  • 1982
  • Article

When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words

By: T. M. Amabile and L. Kabat
Subjects viewed two videotapes, one depicting a stimulus person's self-description and the other depicting that person's behavior in a conversation, according to a four-way factorial design personality descriptor used in the self-description ("introvert" or... View Details
Keywords: Behavior; Perception; Cognition and Thinking; Judgments
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Amabile, T. M., and L. Kabat. "When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words." Social Cognition 1 (1982): 311–335.
  • March 1984 (Revised October 2005)
  • Case

James vs. United States

By: Henry B. Reiling
The U.S. Supreme Court reconsiders two basically inconsistent prior Supreme Court decisions, overrules one and states that illegally acquired income must be reported. View Details
Keywords: Courts and Trials; Crime and Corruption; Judgments; Taxation; Public Administration Industry; United States
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Reiling, Henry B. "James vs. United States." Harvard Business School Case 284-073, March 1984. (Revised October 2005.)
  • April 2004 (Revised April 2011)
  • Case

Enron Corporation: May 6, 2001 Sell Recommendation

By: David F. Hawkins and Jacob Cohen
A consulting firm to institutional investors recommends selling Enron Corp.'s equity short on May 6, 2001, while many sellside analysts are recommending the stock as a "buy." View Details
Keywords: Judgments; Financial Reporting; Investment; Competency and Skills; Financial Statements; Consulting Industry
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Hawkins, David F., and Jacob Cohen. "Enron Corporation: May 6, 2001 Sell Recommendation." Harvard Business School Case 104-075, April 2004. (Revised April 2011.)
  • July 2007 (Revised March 2008)
  • Case

ABRY Fund V

By: Nabil N. El-Hage, Richard S. Ruback and Leslie Pierson
In January 2006, Andrew Banks and Royce Yudkoff were considering raising a 5th fund for their media-focused private equity firm, ABRY Partners. ABRY had a strong track record that the co-founders attributed to their group's deep knowledge of the media industry and... View Details
Keywords: Cooperative Ownership; Venture Capital; Customer Relationship Management; Asset Management; Private Equity; Judgments; Competitive Strategy; Media; Corporate Finance; Media and Broadcasting Industry; Financial Services Industry
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El-Hage, Nabil N., Richard S. Ruback, and Leslie Pierson. "ABRY Fund V." Harvard Business School Case 208-027, July 2007. (Revised March 2008.)
  • March 1997 (Revised November 2013)
  • Case

Purity Steel Corporation, 2012

By: Robert L. Simons and Antonio Davila
Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details
Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry
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Simons, Robert L., and Antonio Davila. "Purity Steel Corporation, 2012." Harvard Business School Case 197-082, March 1997. (Revised November 2013.)
  • 29 Jul 2014
  • First Look

First Look: July 29

differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a... View Details
Keywords: Sean Silverthorne
  • July 1977
  • Article

Social Roles, Social Control and Biases in Social Perception Processes

By: L. D. Ross, T. M. Amabile and J. Steinmetz
To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
  • October 2022
  • Case

Ethena: A Go-to-Market Dilemma

By: Rembrand Koning and Stacy Straaberg
In November 2021, Roxanne Petraeus and Anne Solmssen, founders of Brooklyn-based software-as-a-service (SaaS) startup Ethena, were looking to expand their compliance training business. The founders hired Arnie Gullov-Singh, an outside revenue consultant, to advise on... View Details
Keywords: Decision Choices and Conditions; Judgments; Growth and Development Strategy; Business or Company Management; Business Strategy; Expansion; Segmentation; Technology Industry; United States; New York (state, US)
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Koning, Rembrand, and Stacy Straaberg. "Ethena: A Go-to-Market Dilemma." Harvard Business School Case 723-363, October 2022.
  • November 2020
  • Supplement

Valuing Celgene's CVR

By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage... View Details
Keywords: Mergers and Acquisitions; Value; Valuation; Judgments; Decision Making; Cash Flow; Financial Instruments; Cognition and Thinking; Pharmaceutical Industry; Biotechnology Industry; United States
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Esty, Benjamin C., and Daniel Fisher. "Valuing Celgene's CVR." Harvard Business School Spreadsheet Supplement 221-705, November 2020.
  • 2010
  • Working Paper

Cognitive Barriers to Environmental Action: Problems and Solutions

By: Lisa L. Shu and Max Bazerman
We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to... View Details
Keywords: Decision Choices and Conditions; Judgments; Consumer Behavior; Environmental Sustainability; Cognition and Thinking; Prejudice and Bias
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Shu, Lisa L., and Max Bazerman. "Cognitive Barriers to Environmental Action: Problems and Solutions." Harvard Business School Working Paper, No. 11-046, November 2010.
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

making snap judgments about people based on the wrong cues. The fact is, though, that most of us aren't nearly as good as we think we are at catching deception, whether it's malicious or merely defensive. Studies show that our hunches... View Details
Keywords: by Michael Wheeler
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

overweighted in probability judgments but are underweighted in repeated decisions under uncertainty. Two laboratory studies examine both decisions and probability assessments within the same paradigm. The results reveal overweighting and... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

Enron case should not be taken as a one-off judgment by a business school professor. Many years ago, at the dedication of the Harvard Business School campus on June 24, 1927, Owen Young—a lawyer, visionary capitalist, founding chairman of... View Details
Keywords: by Malcolm S. Salter
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

form a holistic judgment of the Apple experience. Q: A paradox you mention with partitioned prices is that while consumers are presented with more information on which to make a purchase decision, they sometimes give excess weight to... View Details
Keywords: by Sean Silverthorne; Retail
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

Summing Up In the judgment of respondents to the October column, repeating the development of disruptive technologies is an admirable but elusive target. Respondents commonly asked whether it is a process disrupted by too many... View Details
Keywords: by James Heskett
  • 05 Feb 2019
  • Working Paper Summaries

Stereotypes and Belief Updating

Keywords: by Katherine B. Coffman, Manuela Collis, and Leena Kulkarni
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

are good reasons to expect that partisanship will continue to cloud economic judgment around the 2024 election.” It’s not just credit analysts. Similar patterns have been documented among professional asset managers, loan officers, and... View Details
Keywords: by Rachel Layne
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

organizations predict how people outside of the organization perceive it, and how they might get that judgment wrong,” Lees says. “It didn’t take me long to realize how that sort of judgment applies in other... View Details
Keywords: by Michael Blanding
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

determine how to address this new competitor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707431   PublicationsJudgment in Managerial Decision Making Authors:Max Bazerman and D. Moore Publication:7th ed. John Wiley and Sons, Inc.,... View Details
Keywords: Martha Lagace
  • 08 Nov 2017
  • Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

the visceral state passes, and they make different judgments and decisions.” Source: Deepak Malhotra, Michael Luca, and Christopher Poliquin To investigate the effects of waiting periods, the researchers did two analyses. First, they... View Details
Keywords: by Dina Gerdeman
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