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  • Research Summary

Business Leaders and the Social Sector

By: James E. Austin
This research involed a multifaceted, multi-year study of corporate and business leader involvement in the social sector. This examined: the extent and nature of, and motivation for, Harvard Business School graduates' involvement with nonprofit and social-sector ... View Details
  • 13 Dec 2015
  • News

How to deal with the ‘toxic’ workers who harm a business

    Dorothy A. Leonard

    Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

    Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
    • Research Summary

    Interpersonal Communication & Human-Computer Interaction

    This stream of research, combining methods from experimental psychology and natural language processing, investigates behaviors that improve interpersonal communication. In our paper on question-asking published in Journal of Personality and Social Psychology,... View Details
    Keywords: Communication; Responsiveness; Negotiation; Gender Stereotypes
    • 05 Oct 2014
    • News

    Networking can leave you down and dirty

    • 25 Nov 2013
    • News

    The red sneaker effect

    • 10 Jun 2016
    • News

    Are there better deals than the “Minimum Advertised Price?” More often than you think.

    • 21 Aug 2018
    • News

    Navigating Talent Hot Spots

    • 2018
    • Article

    Service Operations: What Have We Learned?

    By: Liana Victorino, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi and Jie J. Zhang
    The purpose of this article is to identify research themes in service operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations... View Details
    Keywords: Service Operations; Knowledge; Research
    Related

      Asim I. Khwaja

      Asim Ijaz Khwaja is the Director of the Center for International Development and the Sumitomo-Foundation for Advanced Studies on International Development Professor of International Finance and Development at the Harvard Kennedy School, and co-founder of the View Details

        Ryan L. Raffaelli

        Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details

        Keywords: publishing industry; advertising; consulting; information technology industry; grocery; nonprofit industry; retailing; consumer products; federal government
        • Web

        Faculty & Research

        Tomoko Harigaya, Grady Killeen and Aparna Krishna September 2025 | Article | Journal of Development Economics This paper evaluates a low-cost, customized soil nutrient management advisory service in India. As a methodological... View Details
        • 11 Apr 2017
        • News

        Some Strategies to Limit Sugary Drinks May Backfire

        • 21 Dec 2010
        • First Look

        First Look: December 21

        Enabling Reliability, Validity, and Knowledge Spill-ins through Inferential Learning Activities Authors:James Oldroyd and Ranjay Gulati Publication:Strategic Entrepreneurship Journal (forthcoming) Abstract This exploratory study examines... View Details
        • 2011
        • Book

        I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze

        By: Deepak Malhotra
        Now a Wall Street Journal Best-seller! If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? Over a decade ago, the best-selling business fable Who Moved My Cheese? offered its answer to the question: accept that change is... View Details
        Keywords: Leadership; Success; Personal Development and Career; Problems and Challenges; Opportunities; Creativity
        Related
        • 26 May 2011
        • News

        Good companies need more than words

        • 22 Jul 2022
        • News

        Harvard study: Knowledge workers can’t stop reading and replying to emails while they drive

        • 15 Sep 2016
        • News

        US political system risks economic competitiveness, study finds

          James L. Heskett

          James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

            Dennis Campbell

            Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

            Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services