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  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

cup of Starbucks coffee. A systematic getting-acquainted process began formally in 1991, when Starbucks was a young, $20 million coffee retailer and CARE was a well-known, forty-five-year old international relief and development... View Details
Keywords: by James Austin
  • November 2022
  • Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Retail Industry; Retail Industry; Retail Industry
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  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

two-year orgy of enthusiasm for Internet enterprises. "At some boards of directors," he said, driving the point home, "they institute a $50 fine for every new application you think of." That challenge faced E Ink... View Details
Keywords: by John S. Rosenberg
  • 01 Jun 2012
  • News

Alumni Book Briefs

been held in makeshift storefronts in anonymous locations. In 2007 the authors took sample sales to the Internet with a members-only website for a select national group of 13,000 young, high-end shoppers. They provide straight talk on how... View Details
Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Apr 1998
  • News

Student Conferences Inspire Campus Dialogue

business leaders from the region. Session topics covered the current status and outlook for various industries and issues ranging from venture and investment capital, to entertainment and media, to consumer marketing. Other panels examined subjects such as "The View Details
  • 06 Oct 2015
  • First Look

October 6, 2015

economic impact of digitization, with each chapter identifying a promising new area of research. The Internet is one of the key drivers of growth in digital communication, and the first set of chapters discusses basic supply-and-demand... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2013
  • Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

third-party retail sales might cannibalize some of Amazon's own revenues in certain product categories. Then Amazon went a step further with its Prime membership announcement, offering participants free shipping for all transactions for... View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

Japan. "Wireless Internet is a reality in Japan," he said, speculating that broadband, digital content, and semiconductors will all be controlled by Japan by 2005. Vogel commented that finance and View Details
Keywords: by Hilah Geer
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209029 The Restructuring of Daiei Harvard Business School Case 209-060 In 2004, the Industrial Revitalization Corporation of Japan (IRCJ) was given the task of restructuring Daiei, one of the largest... View Details
Keywords: Martha Lagace
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

the scientists themselves. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52220 January 2017 American Economic Review Are Online and Offline Prices Similar? Evidence from Large Multi-Channel Retailers By: Cavallo,... View Details
Keywords: Sean Silverthorne
  • 01 Apr 1999
  • News

A Vibrant Brand

monthly that covers hip hop, R&B, soul, reggae, and jazz - and the cultures that surround them - has made hugely successful forays onto the Internet and in the fashion, book publishing, and music industries. Catching Rolling Stone Vibe... View Details
Keywords: Susan Young
  • 04 Feb 2014
  • First Look

First Look: February 4

organization, selling 46 products, including pouched milk, cheese, butter, ice cream, and infant food through a million retailers across the country as well as being the market leader in almost all the categories in which it operates.... View Details
Keywords: Sean Silverthlorne
  • 01 Apr 2000
  • News

A Place in the Sun

Previously, Martin, at French mass retailer The Casino Group, and Giraud, at Euro Disney (with Bourguignon), had both proven their mettle as managers in turnaround situations. Martin and Giraud stress that Club Med's core business is... View Details
Keywords: Julia Hanna and Garry Emmons
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

revenue-based model. Mitchell Baker, president of the Mozilla Foundation, is faced with a crucial question in the impending hours of the Firefox 1.0 launch. Firefox, the reincarnation of the Netscape Mozilla browser, has had tremendous success despite Mozilla's loss of... View Details
Keywords: Martha Lagace
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core View Details
Keywords: by Jean Ayers
  • 08 Apr 2014
  • First Look

First Look: April 8

surplus and welfare, sometimes to such an extent that the existence of the intermediary can be harmful. Specifically, lower consumer surplus and welfare result from inflated retail prices, over-investment in providing benefits to buyers,... View Details
Keywords: Sean Silverthorne
  • January 2021 (Revised May 2021)
  • Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords: Growth and Development; Innovation and Invention; Innovation and Management; Innovation Strategy; Innovation Leadership; Strategy; Disruption; Disruptive Innovation; Internet and the Web; Consumer Behavior; Crisis Management; Customer Value and Value Chain; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; United Kingdom; United States; Europe
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  • 14 Aug 2012
  • First Look

First Look: August 14

(Dot) Com Karthik Ramanna and Rachna TahilyaniHarvard Business School Case 112-078 Anti-corruption web platform "ipaidabribe.com" leverages the transparency and anonymity of the Internet to encourage private citizens in India... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer into Windows, and Apple set Apple Maps as the iOS default. Policymakers have raised concerns that dominant... View Details
Keywords: Dina Gerdeman
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

in Internet Search Engines Authors:Benjamin Edelman and Duncan S. Gilchrist Abstract In an online experiment, we measure users' interactions with search engines, both in standard configurations and in modified versions with improved... View Details
Keywords: Sean Silverthorne