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  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

structure driven by the accelerators." Two Is Better A dual operating system is a nod to what Kotter believes is some of the most interesting management thinking of the past few decades, from Michael Porter's "wakeup call telling us that... View Details
Keywords: by Kim Girard
  • August 2019
  • Case

Simón Cohen at Henco: Sustaining 'High Performance, Happy People'

By: Francesca Gino, Jeff Steiner, Arianna Camacho and Paul Green
Simón Cohen—Founder of Henco Logistics—transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success, an approach he developed following a personal... View Details
Keywords: Work/life Balance; Growth Strategy; Corporate Culture; Motivation; Values; Authentic Leadership Development; Leadership; Personal Development and Career; Motivation and Incentives; Values and Beliefs; Service Operations; Organizational Culture; Growth and Development Strategy; Service Industry
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

price decreases segmented by customer and channel. Another hallmark of stressful situations is that they can lead to paralysis and inaction, what Nathan Furr calls “unproductive uncertainty.” He recommends three View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

interference from the community because of their favorable reputation, while layoffs by other firms elsewhere were met with unrest and angst. The approach of the study is important, too. The discipline of View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2011
  • News

The Path to Economic Revival

period, there was a very strong national economic strategy around using science to drive economic growth. We created the National Science Foundation and the National Institutes of Health, among others, and... View Details
Keywords: Roger Thompson; Manufacturing
  • 2023
  • Book

The Portfolio Life: How to Future-Proof Your Career, Avoid Burnout, and Build a Life Bigger than Your Business Card

By: Christina Wallace
Pouring yourself into a single full-time job is the riskiest move you can make. Your parents’ advice to focus on one career path? It doesn’t work anymore, for reasons ranging from recessions to student loan debt, the gig economy, climate disasters, and a global... View Details
Keywords: Work-Life Balance; Personal Development and Career
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  • June 2023
  • Case

Investing in the Climate Transition at Neuberger Berman

By: George Serafeim and Benjamin Maletta
By mid-2023, Neuberger Berman (NB), an active asset manager, had grown its assets under management to about half a trillion dollars and took pride in its client centricity and innovative spirit. Responding to client demand for investment products that integrated... View Details
Keywords: Carbon Emissions; Sustainability; Decarbonization; Performance; Risk Assessment; Opportunities; Environmental Sustainability; Carbon Footprint; Business Analysis; Investing; Regulation; Asset Management; Investment Strategy; Climate Change; Transition; Analysis; Product Positioning; Strategy; Investment Portfolio; Financial Services Industry; Energy Industry
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  • 20 May 2013
  • Research & Ideas

The Long-Term Fix to US Competitiveness

collaborative," Menino said. "This approach delivered results for our city. It will also deliver results to our country." The mayor cited development of the South Boston waterfront and the... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
  • 20 Aug 2014
  • News

With No Time to Lose

Education Elements in San Francisco. “We created a pot of money—a prize—to get people to focus on what we thought was important.” This unique approach was the result of a meeting with drug companies and top... View Details
Keywords: Margie Kelley
  • 08 Feb 2021
  • Book

How to Make the World Better, Not Perfect

we already have. “Philosophers are normative; They tell you what an ideal state looks like. Behavioral scientists tell you how people actually behave,” Bazerman says. “I use a prescriptive approach to... View Details
Keywords: by Michael Blanding
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

managerial practices necessitate a good rapport with workers, and some managerial styles and approaches only work if you have that good rapport. [Lack of rapport could] lead to increased turnover and low... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while... View Details
Keywords: by Deborah Blagg; Service
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

typically adopt the strategy of remaining silent about race and inequality to avoid being labeled “agitators.” In a 2017 study by Sylvia Ann Hewlett and colleagues, 78 percent of black professionals said... View Details
Keywords: by Dina Gerdeman
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

including how to lead with passion and how to create an inspirational mission. In this excerpt from the book, Heskett takes on the corporate adage that “culture eats strategy... View Details
Keywords: by Avery Forman
  • 2015
  • Working Paper

Moving to the Adjacent Possible: Discovering Paths for Export Diversification in Rwanda

By: Ricardo Hausmann and Jasmina Chauvin
How can Rwanda, which currently has one of the lowest levels of income and exports per capita in the world, grow and diversify its economy in presence of significant constraints? We analyze Rwanda's historical growth and trade performance and find that Rwanda's high... View Details
Keywords: Export Diversification; Industrialization; Economic Complexity; International Trade; Rwanda; Diversification; Trade; Transportation; Developing Countries and Economies; Rwanda
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  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

they are “a good fit.” But that approach does a disservice to both the employee and the business, Frei and Gino say. The pair recently taught a short, intensive course for MBA students, “Anatomy of a... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • August 2016 (Revised June 2017)
  • Case

Oversight Systems

By: Frank V. Cespedes and Amram Migdal
The case, set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for errors, fraud, and operational inefficiencies. Included... View Details
Keywords: Sales; Sales Strategy; Entrepreneurial Sales; Entrepreneurial Sales And Marketing; Software Sales; Marketing; Marketing Management; Pricing; Salesforce Management; Distribution Channels; Marketing Strategy; Technology Industry; North America; United States; Atlanta; Georgia (state, US)
Related
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

in this way, its ROIC would grow by 16 percent.” Oberholzer-Gee elaborates on his approach to strategic decision-making in his new book Better, Simpler Strategy: A Value-Based Guide View Details
Keywords: by Danielle Kost
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

enterprise era. Here are 10 rules of thumb to consider as you develop an AI strategy in an established company or sinking roots as an AI-first venture. Some are unique to... View Details
Keywords: by Rocio Wu
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

Another very productive approach is to study the metaphors consumers use to express their thoughts and feelings. This involves in-depth probing in one-on-one interviews for the... View Details
Keywords: by Manda Mahoney