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  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

Using panel data from the RAND Health and Retirement Study, I show that rejected applicants for Social Security Disability Insurance (SSDI) possess significantly more assets than accepted applicants... View Details
Keywords: Carmen Nobel
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Mexico; North America; United States; Canada
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Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
  • 14 Apr 2015
  • First Look

First Look: April 14

employees and the aspects of the work environment that can exacerbate the issues. It also looks at the costs, both to individuals and to companies, of treating or not treating mental health conditions and outlines the legal framework,... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

article proposes that the review process initially be adopted on a pilot basis. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53264 September 2017 Health Affairs Narrow Networks on the View Details
Keywords: Sean Silverthorne
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

Confront the powerful divides in America The Public Option health insurance proposed by the Biden campaign will weaken our economic status by adding to the national deficit and to Medicare’s unfunded... View Details
Keywords: by Dina Gerdeman
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

them lack of public credit for prevention (as opposed to recovery), political opposition to preemptive actions, and the sheer cost of insuring against meltdowns (Phil Clark). David Physick responds with questions: "Is the question... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

firm's contracting policies with commercial insurers and self-insured plan administrators, are examined in detail. Pitney Bowes health and wellness programs are also described, enabling an analysis of the... View Details
Keywords: Martha Lagace
  • 24 Apr 2012
  • First Look

First Look: April 24

to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall insurance product.... View Details
Keywords: Carmen Nobel
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

remarkable transformation of both the economic performance and the social institution. Gooding oversaw a rise in revenues from £1 billion to more than £5 billion, and she and her team worked to reconfigure the business portfolio. When she arrived, BUPA was a provider... View Details
Keywords: by Martha Lagace
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

When health insurer Cigna Corp. appeared in front of a judge for allegedly misleading shareholders on Medicare regulations this spring, plaintiffs thought they had a strong case. After all, Cigna had... View Details
Keywords: by Michael Blanding
  • 22 Mar 2016
  • First Look

March 22, 2016

Vaccinations Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and insights from... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

May 11, 2017 New England Journal of Medicine Good Riddance to Big Insurance Mergers By: Dafny, Leemore S. Abstract—Federal judges issued preliminary injunctions halting mergers of four of the five largest U.S. View Details
Keywords: Sean Silverthorne
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

company is concerned with more than making money. Mark Bertolini, chairman, CEO, and president of health insurer Aetna, pointed to his own experience in social media, recalling a note he received from a... View Details
Keywords: by Dina Gerdeman
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

As Administrator of the Small Business Administration (SBA), Karen Mills spent four years as part of President Barack Obama's senior economic team and a member of his Cabinet, specifically focused on the health and growth of America's... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

creating "a modern version of alchemy," turning packages of poorly-rated mortgages into triple-A-rated collateral debt obligations, complete with supposed insurance against risk. The problem was that even financial experts... View Details
Keywords: by Jim Heskett
  • 12 Apr 2011
  • First Look

First Look: April 12

Universal Health Care Is the Best Solution Authors: Regina E. Herzlinger Publication: In Current Controversies: Health Care, edited by Noel Merino. Farmington Hills, MI: Greenhaven Press, 2010 Abstract The... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

2017 Annual Review of Economics Agricultural Insurance and Economic Development By: Cole, Shawn A., and Wentao Xiong Abstract—This article provides a review of recent research on agricultural insurance (AI)... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2010
  • First Look

First Look: March 2

Andrew Huang and the Center had worked with the Taiwan National Health Insurance system to create a pay-for-performance reimbursement program for breast cancer care that has since been adopted by five other... View Details
Keywords: Martha Lagace
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

moving to a 35-hour work week. But productivity doesn't seem to have suffered. And France's economy is second in health in Europe only to Germany, although some would argue that at the moment that is faint praise. In the US, the work... View Details
Keywords: by James Heskett; Financial Services
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

associated with billing and insurance activities at a large academic health care center that had a certified EHR system. The center enjoyed economies of scale by concentrating its bill paying functions... View Details
Keywords: Sean Silverthorne
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