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  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

inspiration and guidance do you think retailers could draw from the Toyota Production System (TPS)? A: TPS highlights include the power of focusing and executing the operational details; the vital role of continuous process improvement;... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

official responsibility for Continental Airlines' decision to keep flying during the power blackout in August 2003, but that decision was foreordained by the actions of all the other people who claimed leadership on the ground, and knew... View Details
Keywords: by Rosabeth Moss Kanter
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

even more powerful reward than compensation. Stick to your convictions. Professor Henderson told the group that it's important for CEOs to feel personally committed to the higher-ambition cause. "You have to really mean it and believe... View Details
Keywords: by Dina Gerdeman
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

powerful economic incentive to lend to companies in Chapter 11. (Although American did not need such debtor-in-possession financing, United and Delta together raised almost $3.5 billion in DIP financing in their bankruptcies.) Chapter 11... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

likely to hold back ideas, concerns, and questions to maintain a positive image, the team says. Once psychological safety is lost, it’s hard to get back. Newcomers’ loss of psychological safety was followed by a long period of small... View Details
Keywords: by Michael Blanding; Health
  • 13 Jul 2015
  • Research & Ideas

‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview

wanted to gauge how often people humblebrag when faced with the common interview question, "What's your biggest weakness?" Indeed, interviewees are often counseled to put a positive spin on the answer: "I'm overly eager to please my customers," for instance, or "It's... View Details
Keywords: by Carmen Nobel
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

and implications for new browser upstarts such as Firefox and Camino. Do they stand a chance against Internet Explorer? Yin says Microsoft's entrenchment in corporate IT, the maturation of the PC market, and the technical difficulty many consumers have in switching to... View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

being mindful of constraints, focusing on the tangible impact of actions while recognizing their symbolic significance and combining formal power with legitimacy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54691... View Details
Keywords: Dina Gerdeman
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

breadwinner and the rebel. Breadwinners are men who play by the rules of the institutions that they participate in, work hard to achieve, and eventually become respected authoritative figures—pillars of their communities. Colin Powell is... View Details
Keywords: by Manda Salls
  • 03 Sep 2024
  • Research & Ideas

Is It Even Possible to Dam the Flow of Misleading Content Online?

simply not a good way to counter information that creates false beliefs,” says Scott Duke Kominers, the Sarofim-Rock Professor of Business Administration at Harvard Business School, who coauthored the new analysis. “But it is a very View Details
Keywords: by Jay Fitzgerald; Information Technology; Technology
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

unresponsive or inefficient system? A: I think there is a big 3 here, an iron triangle, and those are the hospitals, the insurers, and the government. They want power. It's very understandable. Everybody wants to be powerful, and the way they will be View Details
Keywords: by Sean Silverthorne; Health
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

Abstract Are the doors of access open equally for all in business? Are talent and hard work really enough to make it to the top? As much as we would like to believe in the American meritocracy, an elusive class system exists where a small... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

and Max H. Bazerman Abstract When powerful people cause harm, they often do so indirectly through other people. Are harmful actions carried out through others evaluated less negatively than harmful actions carried out directly? Four... View Details
Keywords: Martha Lagace
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices.... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

Nanda cites Airbnb. “You might think it was not going to work to put money into a firm that rents out mattress space on the floor. But then it turns out it actually does, and Airbnb becomes a super-valuable company,” he says. “Airbnb would have been very View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

Succession planning is hard work: It must be embraced by the organization and driven by the CEO. In the book, Bower identifies best practices companies can follow to identify, groom, and train internal candidates for the C-suite. We asked... View Details
Keywords: by Sean Silverthorne; Employment
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

property" has been a powerful shaping force in biotech. The idea behind monetization of IP is that you don't need to actually develop a product; you can just develop a piece of IP, and then capture financial returns through licensing... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

dearly for the intangible aspects of the product, which the firm works very hard to keep integrated with the physical product. Deals with a range of issues confronting creative economy companies, such as how to produce products with very... View Details
Keywords: Martha Lagace
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