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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

reaching a point where you or anyone have more than eight direct reports, it’s time to scale out a management team. Ideally, bring in some managers who know how to manage versus just promoting from within. I like to build teams with a balance of both, which allows... View Details
Keywords: by Julia Austin
  • May 2017
  • Case

Pho Hoa Dorchester

By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
Related
  • 01 Dec 2023
  • News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
  • Web

2023 Reunion Presentations - Alumni

Chairperson, Private Equity at Apollo; Tracy Palandjian (MBA 1997), CEO and Co-Founder of Social Finance; Member of the Harvard Corporation; Fran Seegull (MBA 1998), President, US Impact Investing Alliance + More Info – Less Info Impact... View Details
  • July 2011
  • Article

Kidney Paired Donation

By: C. Bradley Wallis, Kannan P. Samy, Alvin E. Roth and Michael A. Rees
Kidney paired donation (KPD) was first suggested in 1986, but it was not until 2000 when the first paired donation transplant was performed in the U.S. In the past decade, KPD has become the fastest growing source of transplantable kidneys, overcoming the barrier faced... View Details
Keywords: Philanthropy and Charitable Giving; Health Care and Treatment; Growth and Development Strategy; Success; Problems and Challenges; Programs; System; United States
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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

that has been suggested is to increase the firm's financial leverage (so it has less of a cushion when the business begins to suffer); another is to increase senior managers' equity stake so they are directly rewarded for restructuring... View Details
Keywords: by Stuart C. Gilson
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

middle-skill workforce. What case made an impact on you and why?The “QuikTrip” case stands out for me. The case features a CEO who is expanding his business to a new market and must decide what kind of growth strategy to pursue. In the... View Details

    Joseph L. Bower

    JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

    Keywords: private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds); private equity (LBO funds)
    • February 2018 (Revised August 2018)
    • Case

    Blue Haven Initiative: The PEGAfrica Investment

    By: Vikram S. Gandhi, Caitlin Reimers Brumme and Amram Migdal
    This case examines Blue Haven Initiative (BHI), an impact investing fund and family office, and one of its investments, PEGAfrica (PEG). BHI founder Liesel Pritzker Simmons’ motivations for using her family wealth to start a family office focused on impact investing,... View Details
    Keywords: Impact Investing; Family Office; Development; International Development; International Development Investing; Development Fund; Sustainability; Solar Energy; Solar; Pay As You Go; PAYG; MFI; Social Venture; Business Ventures; Acquisition; Business Growth and Maturation; Business Startups; Economics; Development Economics; Energy; Energy Conservation; Energy Sources; Renewable Energy; Social Entrepreneurship; Finance; Assets; Asset Pricing; Capital; Capital Budgeting; Capital Structure; Venture Capital; Cash; Cash Flow; Currency; Currency Exchange Rate; Equity; Private Equity; Financial Instruments; Debt Securities; Stock Shares; Financing and Loans; Microfinance; International Finance; Investment; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Price; Geography; Geographic Location; Emerging Markets; Ownership; Ownership Stake; Private Ownership; Social Enterprise; Value; Valuation; Value Creation; Energy Industry; Financial Services Industry; Green Technology Industry; Africa; United States
    Related
    • 25 Mar 2014
    • First Look

    First Look: March 25

    negative outcomes in knowledge and technology transfer. Business enterprises emerge both as important drivers of international economic growth and as significant agents in the divergent patterns of wealth and poverty that have... View Details
    Keywords: Sean Silverthorne

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • July 2021
      • Teaching Plan

      Aligning Mission and Margin at Southern Bancorp

      By: Rebecca Henderson, Brian Trelstad and Eren Kuzucu
      Teaching Plan for HBS Case No. 321-099. In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how... View Details
      Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Financial Services Industry; United States; Arkansas
      Related
      • March 2024
      • Article

      Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

      By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
      Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
      Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
      Related
      • 16 Jun 2021
      • HBS Case

      Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

      companies are often considered financially distressed. “Indeed, early in the pandemic, with the financial markets in turmoil, Carnival reportedly entered into discussions with a group of private equity and hedge fund investors—who... View Details
      Keywords: by Michael Blanding; Travel
      • 10 May 2021
      • Research & Ideas

      Who Has Potential? For Many White Men, It’s Often Other White Men

      workplace equality. The partners took a hard look at the firm’s internal culture, and what they discovered was a roadblock to equity that trips up many companies: When challenging assignments for important clients cropped up, the... View Details
      Keywords: by Dina Gerdeman
      • 15 May 2012
      • First Look

      First Look: May 15

      its suspension, consistent with the importance of reputation. Larger firms and those with greater growth options were more likely to leave, also consistent with the reputation argument. Read the paper:... View Details
      Keywords: Carmen Nobel
      • 09 May 2017
      • First Look

      New Research and Ideas, May 9

      American Economic Review The Costs of Sovereign Default: Evidence from Argentina By: Hébert, Benjamin, and Jesse Schreger Abstract—We estimate the causal effect of sovereign default on the equity returns of Argentine firms. We identify... View Details
      Keywords: Sean Silverthorne
      • 06 Oct 2015
      • First Look

      October 6, 2015

      economic impact of digitization, with each chapter identifying a promising new area of research. The Internet is one of the key drivers of growth in digital communication, and the first set of chapters discusses basic supply-and-demand... View Details
      Keywords: Sean Silverthorne
      • January 2013
      • Case

      Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)

      By: Frances X. Frei and Robin J. Ely
      On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
      Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
      Related
      • 01 Sep 2023
      • Blog Post

      Harvard Business School Announces 2023 Goldsmith Fellows

      to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person healthcare organization... View Details