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Show Results For
- All HBS Web
(504)
- People (1)
- News (162)
- Research (293)
- Events (1)
- Multimedia (10)
- Faculty Publications (164)
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details
- Profile
Matt Thurmond
While his high school peers may have been mowing lawns or packing grocery bags, Matt Thurmond became a serial entrepreneur. "It was a choice between making $5.15 an hour or starting my own business," he says. As a teenager, Matt... View Details
- 24 Apr 2020
- News
Spreading the Love
three days behind where we need to be, but you just keep going. There’s always something you can do, no matter how small it is—even if it’s just sending notes of appreciation to people, or picking up groceries for a neighbor. Everyone can... View Details
- 01 Jun 2009
- News
Martin V. Marshall Remembered
while working as a stock boy at a Safeway grocery store to help pay his way through the University of Missouri. He received the School’s Distinguished Service Award in 1998, and one year later, OPM graduates honored Marshall by endowing... View Details
- 01 Dec 2014
- News
Forecasting ’15
the scenes for a while. Almost everyone I know in the food packaging and grocery industry is a health nut. People are becoming more aware of their health and have a growing desire to find a way to eat and feel better. That will change... View Details
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
Microsoft became dominant in software for PC operating systems; and the belief by entrepreneurs and investors alike that online grocery orders to the long-gone Webvan, the largest single start-up during the Internet bubble, would become a... View Details
Keywords: by Jim Heskett
- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when... View Details
Keywords: Martha Lagace
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order View Details
- 01 Mar 2012
- News
Robots to the Rescue
process customers’ orders. An MIT-trained mechanical engineer, Mountz first encountered the inefficiencies of traditional order fulfillment in 2000 while working at Webvan, an Internet-based grocery home-delivery service. “The company... View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details
- 27 Sep 2024
- Research & Ideas
Charting 'Cheapflation': How Budget Brands Got So Pricey
expensive brands, and only when inflation surged, not before or after,” the researchers write. Why? Cavallo and Kryvtsov find evidence of an increase in the relative demand for cheaper products, as consumers shifted their spending from high to low-priced varieties in... View Details
Keywords: by Ana Elena Azpúrua
- 01 Dec 2019
- News
Accelerating a Gas-on-demand Startup
Model T owners—and it was basically the last major innovation in gasoline retailing for more than 100 years, says Bryan Frist (MBA 2015). “The gas station was stuck in the 20th century.” That revelation led to a question: If you can get View Details
- 28 May 2019
- News
Action Plan: Border Crossing
sense of place by visiting local grocery stores. In China, my sons loved to see all the different flavors of potato chips—like cucumber, blueberry, and hot-and-sour fish soup!” See the sights—but open your eyes. “There’s nothing wrong... View Details
Keywords: Julia Hanna
- 12 Oct 2016
- Blog Post
Interning as a Software Engineer while at HBS
doing this summer? I’m working on the payments engineering team at Instacart, a same-day grocery delivery service. My team’s job is to handle everything that relates to the ordering process: we work with Stripe, our payments API, build... View Details
- 17 Jul 2020
- News
Support System
elements that give shea butter its gold status in Africa. “The next time you’re at the grocery store or a beauty store, flip over one of the containers that says ‘shea butter’ on the front,” says Akuete. “A lot of products will have a... View Details
Keywords: Maureen Harmon
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
based on their best efforts to forecast customer needs. With new technologies such as online grocery scanners, companies can better monitor consumer behavior, allowing them to anticipate needs more accurately and even create new products... View Details
Keywords: Elaine Gottlieb
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer... View Details
- 01 Sep 2024
- News
Turning Point: Make Your Life Count
Rosita Najmi (MBA 2009) (Illustration by Gisela Goppel) Rosita Najmi (MBA 2009) (Illustration by Gisela Goppel) We were refugees. Mom scraped together all we had (three suitcases and $3,000) and bundled my three siblings and me onto a plane bound for Idaho. My father... View Details
- 29 Oct 2008
- Research & Ideas
The Next Marketing Challenge: Selling to ’Simplifiers’
road half the time, grew in number as the size of the average American household declined. The new economy has made it even easier for consumers to get rid of their stuff. These huge houses had to be filled with more stuff, good news for the home-appliance and... View Details
- 22 Feb 2022
- News
Savings and Loam
Illustration by James Steinberg Illustration by James Steinberg Picture today’s conscious consumer pulling on a fresh organic cotton tee shirt, then driving their hybrid or electric vehicle to the grocery store to pack reusable shopping... View Details