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    Lynn S. Paine

    Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details

    • 2013
    • Working Paper

    Clusters and the New Growth Path for Europe

    By: Christian Ketels and Sergiy Protsiv
    This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
    Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
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    Ketels, Christian, and Sergiy Protsiv. "Clusters and the New Growth Path for Europe." WWW for Europe Working Paper Series, No. 14, July 2013. (WIFO, Vienna.)
    • 02 Aug 2016
    • First Look

    August 2, 2016

    forthcoming Organizational Behavior and Human Decision Processes Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety By: Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I.... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    Public Policy and Markets

    By: Willis M. Emmons
    William (Willis) M. Emmons III is investigating the interaction of public policy, markets, business strategy, and performance at the levels of firm, industry, and society. Emmons' approach draws heavily on economic theories of industrial organization, market failure,... View Details
    • July 1996 (Revised December 2001)
    • Case

    Becton Dickinson--Designing the New Strategic, Operational, and Financial Planning Process

    By: Robert L. Simons, Antonio Davila and Afroze A Mohammed
    Describes management's attempts to design and install a sophisticated planning and control system in an international company as it changes its strategy. Issues of strategy implementation, accountability, and performance measurement are at the core of the analysis, as... View Details
    Keywords: Organizational Change and Adaptation; Strategy; Business or Company Management; Corporate Accountability; Governance Controls; System; Performance Evaluation
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    Simons, Robert L., Antonio Davila, and Afroze A Mohammed. "Becton Dickinson--Designing the New Strategic, Operational, and Financial Planning Process." Harvard Business School Case 197-014, July 1996. (Revised December 2001.)
    • 28 Apr 2009
    • First Look

    First Look: April 28, 2009

    in the past and now influence clinical trials and participate in regulatory decision-making. Yet these developments are far from universal and are taking very different forms around the world. Building on data showing that pharmaceutical firms headquartered in the... View Details
    Keywords: Martha Lagace
    • April 2020 (Revised April 2023)
    • Case

    TransDigm in 2017: The Beginning of the End or the End of the Beginning?

    By: Benjamin C. Esty and Daniel Fisher
    TransDigm was a highly acquisitive company that manufactured a wide range of highly engineered aerospace parts for both military and commercial customers. Over the ten years ending in 2016, its stock price had increased ten times, and both EBITDA and revenues had grown... View Details
    Keywords: Value Capturing; Pricing Strategy; Supplier Power; Buyer Power; Porter's Five Forces; Bargaining Power; Aerospace; Acquisition Strategy; Value Drivers; Ethical Behavior; Regulation; Growth Strategy; Business Ethics; Defense; Procurement; Sustainability; Value-Based Business Strategy; Acquisition; Ethics; Private Equity; Financial Strategy; Growth Management; Performance Evaluation; Business Strategy; Competitive Strategy; Horizontal Integration; Value Creation; Competitive Advantage; Monopoly; Aerospace Industry; Air Transportation Industry; United States
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    Esty, Benjamin C., and Daniel Fisher. "TransDigm in 2017: The Beginning of the End or the End of the Beginning?" Harvard Business School Case 720-422, April 2020. (Revised April 2023.)
    • 19 Feb 2019
    • First Look

    New Research and Ideas, February 19, 2019

    forthcoming Journal of Political Economy CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Prat, and Raffaella Sadun Abstract— We measure the behavior of 1,114 CEOs in six countries parsing granular CEO diary... View Details
    Keywords: Sean Silverthorne
    • 11 Mar 2014
    • First Look

    First Look: March 11

    Strategies By: Pomeranz, Dina, Cristobal Marshall, and Pamela Castellon Abstract—Reducing tax evasion is a key challenge for governments around the world, particularly in developing countries. This paper presents a methodology to generate... View Details
    Keywords: Sean Silverthorne
    • November 2008
    • Case

    Syngenta International AG: Tropical Sugar Beet

    By: Ray A. Goldberg and Alwin R. Kopse
    Syngenta has developed a new sugar beet crop especially useful to tropical climates that enable double cropping to take place and provide both food and energy from the soil. Thus both the governments of Colombia and India are enthused about the new technological... View Details
    Keywords: Food; Government and Politics; Technological Innovation; Performance Improvement; Performance Productivity; Research and Development; Environmental Sustainability; Technology Adoption; India; Colombia
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    Goldberg, Ray A., and Alwin R. Kopse. "Syngenta International AG: Tropical Sugar Beet." Harvard Business School Case 909-404, November 2008.
    • 2023
    • Working Paper

    Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation

    By: Sam (Ruiqing) Cao and Marco Iansiti
    The increasing availability of data can afford dynamic competitive advantages among data-intensive corporations, but governance bottlenecks hinder data-driven value creation and increase regulatory risks. We analyze the role of two technological features of data... View Details
    Keywords: Organizations; Information Technology; Performance Productivity; Growth and Development; Transformation
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    Cao, Sam (Ruiqing), and Marco Iansiti. "Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation." Harvard Business School Working Paper, No. 21-122, May 2021. (Revised November 2023.)
    • 18 Sep 2012
    • First Look

    First Look: September 18

    engaged and satisfied with their work, performed their tasks more effectively, and were also more likely to return to work when initial socialization focused on personal rather than either organizational identity or a control condition.... View Details
    Keywords: Sean Silverthorne
    • January 2004
    • Case

    Bob Holgrom and the Buyout of the Carlson Division

    By: Thomas R. Piper
    The head of the Carlson Division stands to benefit substantially in financial terms if a private equity firm wins the bid for the division. The division is in the early stages of a performance turnaround, with only three quarters of profit improvement and no audited... View Details
    Keywords: Private Equity; Leveraged Buyouts; Corporate Disclosure; Ethics; Financial Reporting; Laws and Statutes; Performance Improvement
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    Piper, Thomas R. "Bob Holgrom and the Buyout of the Carlson Division." Harvard Business School Case 304-083, January 2004.
    • Research Summary

    Overview

    By: Ryan W. Buell
    From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
    • October 1993 (Revised July 1997)
    • Case

    Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)

    By: Roy D. Shapiro and Michael D. Watkins
    AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
    Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
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    Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
    • 27 Sep 2010
    • Research & Ideas

    Customer Experts Lose Influence When Teams are Pressured

    Effects of Performance Pressure on Teams' Knowledge Use and Performance". Her research on more than seventy audit and consulting teams—combining survey data, hundreds of interviews, and direct observation at meetings—reveals insights into... View Details
    Keywords: by Sarah Jane Gilbert
    • 31 Jul 2013
    • Working Paper Summaries

    Learning from Double-Digit Growth Experiences

    Keywords: by Eric D. Werker
    • 24 Sep 2019
    • Working Paper Summaries

    The Impact of Regulation on Strategic Positioning: Self-Regulation in the RTE Cereal Industry

    Keywords: by Young Hou and Dennis Yao; Food & Beverage
    • Research Summary

    The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement

    Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details

    • June 2003 (Revised September 2003)
    • Case

    Peabody Elementary School (B)

    By: Rosabeth M. Kanter and Kevin Morris
    After six months as principal of the school, Marty Pettigrew has commenced a series of reform initiatives to improve its academic performance and culture. As the school year ends, he must assess his progress and decide on his strategies for the following year. He... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Performance Improvement; Middle School Education; Personal Development and Career; Strategy; Education Industry
    Citation
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    Kanter, Rosabeth M., and Kevin Morris. "Peabody Elementary School (B)." Harvard Business School Case 303-135, June 2003. (Revised September 2003.)
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