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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

all its emphasis on data and number crunching, conventional strategic planning is not actually scientific. It lacks the hypothesis generation and testing that's at the heart of the scientific method. To produce novel and successful... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

half of respondents reject redistribution driven by envy even though it generates direct utilitarian gains. That share rises as the role of envy is made more salient, consistent with respondents using nonwelfarist principles to encode... View Details
Keywords: Carmen Nobel
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

candidacy in the Boston Psychoanalytic Institute and then applying for and being granted a waiver of medical and psychiatric prerequisites so that I could receive full training in clinical psychoanalysis. The American Psychoanalytic... View Details
Keywords: by Martha Lagace
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

as 1994: That year was known among insiders as "The Year of the Placebo." What The Data Says The good news: One hundred thirty drugs can be traced to biotech, said Pisano. (For purposes of discussion during his presentation, he defined "biotech" as... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 26 Jun 2000
  • Research & Ideas

Presentation Round-Up

end-users as the basis for high-speed, digital, interactive, multimedia services." The scenarios, said moderator Scott Bradner, senior technical consultant at Harvard, were not so much predictions as a means to evaluate the next View Details
Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications
  • 04 Jun 2013
  • First Look

First Look: June 4

Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

J. DeLong, and Jevan SooHarvard Business School Case 411-031 Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation.... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

filing of the 13D. Informed traders find it profitable to concentrate their trades with a leaking broker because the loss due to the information leakage is more than compensated by the gains derived from trading on the information View Details
Keywords: Dina Gerdeman
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social and financial goals at the same time. Social enterprises have a great deal of experience dealing... View Details
Keywords: Dina Gerdeman
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The "Skype" of broadband, offering free Internet service. On an April morning known as "Super... View Details
Keywords: by Julia Hanna; Education
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

actions on performance. However, standard regression models estimate only the average effects of these actions across firms. Our paper discusses how random coefficient models (RCMs) may generate new insights about firm heterogeneity and... View Details
Keywords: Dina Gerdeman
  • 16 Aug 2016
  • First Look

August 16, 2016

activities of a large cohort of physician-MBAs by gathering information on 206 physician graduates from the Harvard Business School MBA program who obtained their degrees between 1941 and 2014. Key outcome measures that were examined include View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

cluster-building efforts through cooperation across firms in a disadvantaged area. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707004 Medtronic Vision 2010 Harvard Business School Case 807-051 Describes the company's year-long... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

implementation: over 70% of shifts generated by the system were receiving manual overrides ("edits") by the store managers. Store managers believed the edits were necessary to remain responsive to local needs-and were, indeed,... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

that have ownership and control rights in the SOE. Building on Vernon, we argue that the SOE can break free from this power imbalance and establish resource independence from other state actors by becoming a multinational firm and/or by View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

creating healthy lives, not just profits, from its medical products. Higher-ambition leaders craft a distinctive set of practices, outlined in our book, to enact the multiple stakeholder perspective." In addition to being the Cahners-Robb... View Details
Keywords: by Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

(HHI), varies across the sectors comprising the industry, but all are within the range generally considered as indicative of a competitive industry. The data available allowed HHI to be calculated for the period 1977-2002 in the case of... View Details
Keywords: Martha Lagace
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

Kenny: They also encouraged him to continue his education, which was highly unusual at that time, right? George: Well, certainly for a minister as well. I mean, if an African American was fortunate enough to get into medical school or law... View Details
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