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Show Results For
- All HBS Web
(636)
- News (188)
- Research (384)
- Events (1)
- Multimedia (1)
- Faculty Publications (84)
- 01 Oct 1998
- News
Supplying Demand
company's leader is justifiably proud: twelve years ago, he was minding one store - located just down Soldiers Field Road from HBS. Today, he oversees an empire of almost one thousand stores - not bad for... View Details
Keywords: Paul Michelman
- 01 Dec 1996
- News
An Entrepreneurial Journey
always-open Store 24 convenience stores. T.J. Dermot Dunphy (MBA '56) focused on perfecting the packaging elements that would make Sealed Air padded mailers as ubiquitous as the mail itself. Putting in place his environmentally friendly... View Details
- 07 Dec 2015
- Research & Ideas
Why Immigrant Workers Cluster in Particular Industries
questions on the business problems that affect entrepreneurs. “They can share insights about customer trends and help find workers to hire,” says Kerr. “They can say, ‘My convenience store is over here, and your convenience View Details
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
making purchases of merchandise generally thought to be in what Anderson calls "the Short Head" of the item popularity curve. The Short Head accommodates hit recordings, the most popular fashions,... View Details
Keywords: by James Heskett
- Web
Saving Plots & Images in R - Research Computing Services
Technical How-To’s & Notes Technical How-To’s & Notes Saving Plots & Images in R Process If you generate a plot in R and want to save it, then you would typically use the following protocol: png(file = FILEPATH) plot dev.off()... View Details
- Web
Cookie Information | HBS Online
specific functions when you access or use our Services. The data collected or generated by these technologies helps us perform a variety of functions such as operating the Services, measuring and improving the performance of the Services,... View Details
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
generations of a customer-satisfaction program at a large American retailer, dubbed "Alpha Corporation" for the sake of confidentiality. The first of Alpha's customer satisfaction programs, launched in the early 1990s, fell... View Details
Keywords: by Martha Lagace
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
of Pennsylvania, is codirector of the Fishman-Davidson Center for Service and Operations Management. An excerpt from their book follows our interview. Martha Lagace: In a nutshell, what is rocket science retailing? Ananth Raman: It means that retailers should Use the... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new View Details
- 23 Jul 2021
- Blog Post
Trends in Consumer Products
With that immense growth, we've been able to share our mission with more people and help consumers evaluate how to best minimize waste in their everyday products. Amanda Burlison ’14, Sr. Brand Manager, Gold Medal Flour & Betty Crocker Baked Goods, View Details
- Web
Lehman Brothers Records | Baker Library
the role of investment banking in the development and growth of the U.S. economy. Founded in the mid-19th century, the family partnership evolved from a general store to the fourth-largest investment banking... View Details
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
Technology and Operations Management unit at Harvard Business School. And why would Apple ever allow a Kindle app in its App Store in the first place? "We all know historically Apple often says no to apps that directly compete with... View Details
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side, consumers are likely to continue to indulge in little luxuries... View Details
- 01 Apr 2000
- News
Strike Up the Broad(band)
could just as likely widen the divide between rich and poor, because information technology to date has generally increased the demand for skilled, higher-paid workers while reducing the need for unskilled workers." "Let us hope," the... View Details
- Profile
Justine Lelchuk
each day has in store for me. Finally, I was looking for a company that valued training and would support my decision to go to grad school." Deloitte Consulting met the criteria, placing her in a rotational program that exposed... View Details
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
"These peak events are a way to generate excitement, especially for a well-established player like Amazon. It's a means of creating news and buzz by coming up with your very own Black Friday out of nowhere." Gupta pointed out... View Details
- 01 Mar 2014
- News
No Small Beer
cheese pairing of their wares. —Dan Morrell Taste Tester In his program, Daniels teaches everything from beer economics to taste and flavor. Ray Daniels's Cicerone Certification Program is aiming to build a new generation of beer experts.... View Details
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
another star in that constellation. William Kirby (General Management) Steve Jobs's legacy is everywhere, not the least in Chinese cities where the Apple stores are crowded from dawn to dusk, and where there are not only knock-off phones... View Details
- 26 Aug 2008
- First Look
First Look: August 26, 2008
b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and View Details
Keywords: Sean Silverthorne
- 01 Feb 1997
- News
Doing It Your Way
your fixed costs," Bhide says. "But if, for example, you want to create a business that solves other companies' design or engineering problems, then you have an interesting opportunity. Just by working harder and faster than your competitor you'll be likely to View Details