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- Faculty Publications (128)
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- All HBS Web (488)
- Faculty Publications (128)
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Can you design processes to reflect the promises implicit in hard-wiring?; (4) Do you have the people, incentives, and technology to deliver on the promise?; (5) Are you big enough?; (6) Do you have the financial capability to protect... View Details
Keywords: by James Heskett
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
talent will be the decisive stroke for top leaders. In Hill's essay on "Leadership as Collective Genius" in Management 21C, she spells out what the creative process entails at the collective level, as well as ways that several company... View Details
Keywords: by Martha Lagace
- 01 Mar 2005
- News
Venture Capital’s Comeback
million to $500 million, half the size of those raised during the tech frenzy, when billion-dollar funds were commonplace. Some industry veterans contend that there are still too many venture dollars chasing too few quality deals. “The amount of capital View Details
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
underlying question behind this research," she says. "How do you help experts help novices?" According to Zhang, experts can rediscover inexperience in two key ways. One, when they are still novices, they can proactively document their own early-stage learning View Details
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
If you want to become good at early-stage investing, you need to learn how to size up the fundamental elements of an opportunity. Many investors use checklists or think of evaluation as a process of judging an entrepreneur, or an idea, or... View Details
Keywords: by David Amis & Howard Stevenson
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
data and establish a process for keeping that front-line information flowing and timely. Otherwise, “customer focus” will remain a perennial slogan, not an organizational reality. Oversight over this... View Details
Keywords: by Frank V. Cespedes
- 18 Apr 2012
- Research & Ideas
HBS Cases: Who Controls Water?
borne by the farmers, since the environmental flow of water is inelastic because of the Endangered Species Act. "The farmers would still have risk," he continued. "But it would be price risk instead of quantity risk If... View Details
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
between the goals of academia and the goals of a corporation in utilizing neuroscience. For Karmarkar, her work falls into the category of decision neuroscience, which is the study of what our brains do as we make choices. She harbors no motive other than to understand... View Details
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
evidence to challenge a common misperception about internalization theory. The theory has often been criticized for maintaining that it assumes a hierarchically organized MNE based on knowledge flowing from the home country. This is not... View Details
Keywords: Dina Gerdeman
- May 2017
- Case
Pho Hoa Dorchester
By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
Schlesinger, Leonard A., Michael Raiche, and Roger Zhu. "Pho Hoa Dorchester." Harvard Business School Case 317-121, May 2017.
- 11 Dec 2012
- First Look
First Look: Dec. 11
triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and interests, when considered together, can affect team processes and outcomes. Design/approach-We use an extended... View Details
Keywords: Sean Silverthorne
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
multinationals that move people across locations, expect frequent travel outside the country, and emphasize abundant training and Web-based process tools. Part of the mission of all three companies in Egypt is to transmit these standards... View Details
Keywords: by Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven Strategy Questions is a... View Details
Keywords: Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence on the foreign direct investment that flows between... View Details
Keywords: Martha Lagace
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
hours of hard work flow into a piece that none of them has ever heard before and will never hear again. Like jazz, communication is improvisational. Each time you communicate with another person, you're playing it by ear. You may have... View Details
Keywords: by Kathleen L. McGinn
- 01 Dec 2008
- News
Lesson from the Fall
controls the recruitment and tenure of directors, sets the board’s agenda, selects the information that flows to the board, and oversees the process of evaluating CEO performance, directors will find it... View Details
- 17 Apr 2007
- First Look
First Look: April 17, 2007
Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model... View Details
Keywords: Martha Lagace
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
developers are very pragmatic and focused on solving problems. Scientists are focused on problems too, but their priority is often publication and that can sometimes come in the way of openness and sharing. The ideals of science are, of course, openness, sharing, and... View Details
Keywords: by Martha Lagace
- 06 Dec 2021
- News
Rescue & Recovery
farmers sell raisins on the international market with a coveted Fairtrade label. This was a decade ago, but even then the task looked impossible. The certification process required an in-person audit to ensure producers were meeting the... View Details
- 29 Apr 2008
- First Look
First Look: April 29, 2008
framework. The unified funnel communicates the idea that not only should the marketing funnel and the sales funnel be linked "vertically"—in the sense that Marketing's leads should flow seamlessly into Sales' funnel—but they... View Details
Keywords: Martha Lagace