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Show Results For
- All HBS Web
(8,262)
- People (44)
- News (2,368)
- Research (4,514)
- Events (5)
- Multimedia (15)
- Faculty Publications (2,542)
- Fast Answer
Industries: financial analytical data and tools
Detailed historical analysis back to the 1920s of stock returns and market movements Baker Library Research Guides: Financial Markets Research Guide This guide provides a list of all the resources available... View Details
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
A recent study suggests that America’s political polarization is driven more by incorrect beliefs and stereotypes about the other side than distaste with those people. That should be good news for those wondering how to knit polarized sides together, or at least nudge... View Details
- 15 Feb 2018
- Working Paper Summaries
Can Financial Innovation Solve Household Reluctance to Take Risk?
- Research Summary
Corporate Debt, Firm Size and Financial Fragility in Emerging Markets
By: Laura Alfaro
The post-Global Financial Crisis period shows a surge in corporate leverage in emerging markets and a number of countries with deteriorated corporate financial fragility indicators (Altman’s Z-score). Firm size plays a critical role in the relationship between... View Details
- 01 Mar 2012
- News
School’s Financial Picture Brighter than Expected
HBS finished fiscal year 2011 with a stronger financial performance than expected despite the lingering effects of the recent recession. Revenue for the year July 1, 2010, to June 30, 2011, exceeded the budget by nearly 9 percent,... View Details
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
iStock Even as President Donald Trump and Republican leaders seem set on a course to weaken Obama-administration consumer protection regulations, a soon-to-be-published study reports that 7.3 percent of financial advisors in the United... View Details
- Teaching Interest
Overview
By: Rob Markey
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details
Keywords: Customer Lifetime Value; Customer Centric Initiative; Customer Engagement; Service Management; Service Profit Chain; Service Design; Service Models; Service Excellence; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Service Delivery; Service Operations
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
establishing the struggling young country's financial system. In The Founders and Finance: How Hamilton, Gallatin, and Other Immigrants Forged a New Economy, Thomas McCraw, the Isidor Straus Professor of Business History Emeritus at... View Details
- 01 Jun 2004
- News
Alumni Clubs Click with New Web Services
The early reviews are in: It’s two thumbs way up for the new Web site building service now available to the School’s 107 alumni clubs and associations. Several features receive special praise from clubs that have already launched the new... View Details
- Web
Monitoring Jobs & Troubleshooting - Research Computing Services
Kill a job or kill all jobs bkill bkill JOBID bkill 0 View current/pending jobs View specific job View details (long format) of job bjobs bjobs bjobs JOBID bjobs -l JOBID View the output and error files of a job bpeek bpeek JOBID View... View Details
- Web
Guidelines for Choosing Resources - Research Computing Services
typically use. Each language has commands that will give you the memory usage of your data while loaded (in memory). A few examples are listed below. NB! In all situations, one should add at least 0.5 - 1 GB of RAM to the values reported... View Details
- 2016
- Working Paper
Financial Regulation in a Quantitative Model of the Modern Banking System
By: Juliane Begenau and Tim Landvoigt
How does the shadow banking system respond to changes in the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key... View Details
Begenau, Juliane, and Tim Landvoigt. "Financial Regulation in a Quantitative Model of the Modern Banking System." Harvard Business School Working Paper, No. 16-140, June 2016. (Revised July 2016.)
- Web
Admissions & Financial Aid | MBA
Student Account for the fall term and the other half for the spring. All MS/MBA: Engineering Sciences students are subject to HBS Financial Aid policies and limits (e.g. student budgets, loans and veterans... View Details
- 08 Nov 2024
- HBS Case
What Wartime Service Taught These Historic Leaders
Walt Disney’s time in Paris during the waning days of World War I helped shape him into a visionary entrepreneur who would ultimately build a beloved international brand. Dwight Eisenhower and Robert McNamara discovered the importance of humility and how to motivate... View Details
- 01 Dec 2008
- News
No Easy Fix for the Financial Crisis
How did we get into this mess, and how do we fix it? Those were the key questions that three separate expert panels — two convened by HBS and one by Harvard University — addressed for standing-room-only audiences in late September as the nation’s View Details
- 24 Jun 2017
- News
Should the Lions pick all 15 players from one team?
- March 2021
- Article
The Customer May Not Always Be Right: Customer Compatibility and Service Performance
This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the... View Details
Keywords: Customer Compatibility; Satisfaction; Profitability; Service Operations; Customer Relationship Management; Customer Satisfaction; Performance
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "The Customer May Not Always Be Right: Customer Compatibility and Service Performance." Management Science 67, no. 3 (March 2021): 1468–1488.
- February 2011
- Journal Article
Minimal Settlement Assets in Economies with Interconnected Financial Obligations
By: Julio J. Rotemberg
A model is developed where firms belonging to a group are obliged to make payments to one another by using a liquid asset. The paper studies the exogenous endowments of this asset that are necessary to assure that all obligations are met. Conditions are presented under... View Details
Rotemberg, Julio J. "Minimal Settlement Assets in Economies with Interconnected Financial Obligations." Journal of Money, Credit & Banking 43, no. 1 (February 2011): 81–108.
- 2009
- Other Unpublished Work
The Pecora Hearings
By: David Moss, Cole Bolton and Eugene Kintgen
In 1932, in the depths of the Great Depression, the Senate Banking Committee began a much-publicized investigation of the nation's financial sector. The hearings, which came to be known as the Pecora hearings after the Banking Committee's lead counsel Ferdinand... View Details
- August 2013 (Revised November 2015)
- Case
Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?
By: Luis M. Viceira and Emily A. Chien
In November 2012, Prudential Financial and General Motors closed on a $25.1B pension risk transfer (PRT) transaction, the largest of its kind to date by an order of magnitude both in the U.S. market and globally. In exchange for an in-kind transfer of $25.1B in... View Details
Keywords: Risk Management; Asset Management; Insurance; Retirement; Financial Services Industry; Financial Services Industry
Viceira, Luis M., and Emily A. Chien. "Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?" Harvard Business School Case 213-126, August 2013. (Revised November 2015.)