Feedback - Publications - Faculty & Research

26 Aug 2019
Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

media and influencer marketing. Take the poll Many consumers look for influencers who are willing to give products negative reviews, since it’s considered a sign of legitimacy. “I appreciate honest reviews (and) feedback about... View Details

Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

have to be this way? How could we make it better?" You Might Also Like: When Your Passion Works Against You More Proof That Money Can Buy Happiness (or a Life with Less Stress) Income Inequality Is Rising. Are We Even Measuring It Correctly? View Details

Keywords: by Sean Silverthorne

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

perspectives, somebody with perhaps more drive,” Gompers says. You Might Also Like: Why a Failed Startup Might Be Good for Your Career After All Do Private Equity Buyouts Get a Bad Rap? The Color of Private Equity: Quantifying the Bias Black Investors Face View Details

Keywords: by Rachel Layne; Financial Services

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

who could have been instrumental in helping the company reach its long-term AI goals. You Might Also Like: Why Technology Alone Can't Solve AI's Bias Problem When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Why Digital Is a State of Mind,... View Details

Keywords: by Scott Van Voorhis; Technology

10 Nov 2022
Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

Finally Shrink the Gender Pay Gap? Don't Bring Me Down: Probing Why People Tune Out Bad News How Gender Stereotypes Kill a Woman’s Self-Confidence Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Shalene Gupta

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

Stereotypes Kill a Woman’s Self-Confidence Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Drazen Zigic View Details

Keywords: by Kara Baskin; Retail; Consumer Products

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Competitive Advantage Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/FangXiaNuo View Details

Keywords: by Pamela Reynolds

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

inflation in prices since the onset of the pandemic, consumers are still buying, likely reflecting a lower price sensitivity. This could continue to allow companies to raise prices faster,” MacKay says. Feedback or ideas to share? Email... View Details

Keywords: by Rachel Layne

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

likely to be highly risky.” You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Why Companies Raise Their Prices: Because They Can View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

that I could face my decline, that I could face the end with confidence. I passed the test, and I’m telling you, I’m happier than I’ve ever been. This article originally appeared in the HBS Alumni Bulletin. Related reading from the Working Knowledge Archives Clayton... View Details

Keywords: by Dan Morrell

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

Gazette. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working... View Details

Keywords: by Anna Lamb, Harvard Gazette

10 Jan 2023
Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

your day or your week, what is the mix of people you are talking to?” he asks. “If they are all from the same category, these results suggest that a little diversification might be in order.” You Might Also Like: Rituals at Work: Teams That Play Together Stay Together... View Details

Keywords: by Michael Blanding

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

Reasons Why a Diverse Workforce Drives High Performance,” fdmgroup.com/blog/diversity-for-business performance, October 31, 2022. Your feedback to last month’s column As Leaders, Why Do We Continue to Reward A, While Hoping for B? Several... View Details

Keywords: by James Heskett

09 Jan 2024
Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details

Keywords: by Desmond Dodd; Energy; Green Technology

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

it.” You Might Also Like: How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews Dog Eat Dog: Measuring Network Effects Using a Digital Platform Merger View Details

Keywords: by Michael Blanding; Retail

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

beyond.” You Might Also Like: Breaking Through the Self-Doubt That Keeps Talented Women from Leading Want to Make Diversity Stick? Break the Cycle of Sameness Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors View Details

Keywords: by Michael Blanding

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

Opportunity: Customers’ Routines When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Humans Outshine AI in Adapting to Change Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by Rachel Layne; Technology; Information Technology

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details