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  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

groups: (1) a treatment group that receives all DrumNet services, (2) a treatment group that receives all DrumNet services except credit, or (3) a control group. After one year, DrumNet services led to an increase in production View Details
Keywords: Martha Lagace
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

homogeneous product space. The data set has the unique feature of containing sales records from outlet stores wherein a subset of products have... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2014
  • First Look

First Look: April 1

organizational processes of developing a business model. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46978 The Liability of Leakage: How Indirect Ties to Competitors View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

engineered composition leather extracted from waste leather using an environmentally friendly process. The end product looked, smelled, and felt like natural leather. Scalable marketplace adoption View Details
Keywords: Dina Gerdeman
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

2018 Oxford University Press Food Citizenship: Food System Advocates in an Era of Distrust By: Goldberg, Ray A. Abstract—The global food system... View Details
Keywords: Dina Gerdeman
  • 07 Apr 2015
  • First Look

First Look: April 7

strategies for launching them for 10 years. In this article he draws on research on dozens of platform sites and products to offer a framework for building a successful platform business. It involves asking... View Details
Keywords: Sean Silverthorne
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

that are thoughtfully resourced and leave a smaller environmental footprint. Investors are paying attention, too, with impact investing hitting $60 billion in 2015. Attention to the negative View Details
Keywords: by Danielle Kost; Health
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

case:http://cb.hbsp.harvard.edu/cb/product/810141-PDF-ENG Whole Foods Acquires Wild Oats (A) Michael D. Kimbrough, Sudhakar Balachandran, Madhav Srinivasan, and Rachel GordonHarvard Business School Case 109-029 Examines the implications... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

stimulate private-sector demand for similar products and the supply of complementary inputs. Specifically, we measure the impact of municipal... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

  PublicationsThe Paradox of Excellence Authors:Thomas J. DeLong and Sara DeLong Publication:Harvard Business Review 89, no. 6 (June 2011) Abstract Why is it that so many smart, ambitious professionals are less View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

Download the paper: http://ssrn.com/abstract=2178640 The Impact of Modularity on Intellectual Property and Value Appropriation Authors:Carliss Y. Baldwin and Joachim Henkel Abstract Modularity is a means... View Details
Keywords: Carmen Nobel
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

with the challenges of scaling up as well as huge opportunities in managing rapid growth. These countries also provide an innovation platform to justify tailoring and inventing products and services just for... View Details
Keywords: by Martha Lagace
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

First, HBS alumnae Kim Scott's book Just Work offers practical ways to serve as an upstander and deal with injustice at work. Second, my dear friend Laurie David and her co-author Heather Reisman's book Imagine It! not only unpacks how our everyday View Details
Keywords: by Kathryn Haviland
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

learning more advanced coding. Build shared platforms like the United Nations Development Programme’s Accelerator Labs. This network of small teams exchange information to combat a range of problems, from... View Details
Keywords: by Lane Lambert
  • January 2016
  • Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey
This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details
Keywords: Sustainability; Economic Development; Corporate Social Responsibility; Emerging Country; Teaming; Public-private Partnership; Inter-organizational Relationships; Collaboration; Strategy Implementation; Agricultural Commodity; Plant-Based Agribusiness; Public Sector; Supply Chain Management; Customer Value and Value Chain; Corporate Social Responsibility and Impact; Learning; Partners and Partnerships; Private Sector; Developing Countries and Economies; Social Enterprise; Food and Beverage Industry; Food and Beverage Industry; Haiti
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  • September 2024
  • Case

Eat App: Building and Monetizing an End-to-End Dining Experience Solution

By: Elie Ofek and Ahmed Dahawy
Founded in 2015 in Bahrain, Eat App was an up-and-coming player in the global restaurant management software business. In early 2024, having shifted to a product-led growth strategy, the company’s co-founders faced a host of decisions that could greatly impact their... View Details
Keywords: Price; Growth and Development Strategy; Product Marketing; Negotiation Deal; Internet and the Web; Value Creation; Food and Beverage Industry; Food and Beverage Industry; Bahrain; United Arab Emirates; Abu Dhabi; Dubai
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  • 16 Jul 2013
  • First Look

First Look: July 16

The Dynamic Effects of Bundling as a Product Strategy By: Derdenger, Timothy, and Vineet Kumar Abstract—Several key questions in bundling have not been empirically examined: Is mixed bundling more effective... View Details
Keywords: Anna Secino
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

uses examples and stories from dozens of high-performing managers and entrepreneurs. Is there one person, one quote, that you think most brilliantly captures the spirit of Think Outside the Building? Kanter:... View Details
Keywords: by Sean Silverthorne
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

communication technology sector in the United States, and find empirical support for the four hypotheses developed here. The research presented in this paper has implications for our understanding not only of who adopts advanced View Details
Keywords: Martha Lagace

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