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- All HBS Web (916)
- Faculty Publications (202)
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- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 14 Oct 2009
- First Look
First Look: October 14
Author:Benjamin G. Edelman Publication:Journal of Advertising Research (forthcoming) Abstract I offer five rights to protect advertisers from increasingly powerful ad networks—avoiding fraudulent charges for services not rendered,... View Details
Keywords: Martha Lagace
- 12 Jan 2010
- First Look
First Look: Jan. 12
platform for the energy and idealism of young people, a beacon for pilgrims and peace-builders, as well as a focus for seemingly endless media inquiries from reporters, documentary filmmakers, and writers keen on telling its story to... View Details
Keywords: Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 12 Feb 2008
- First Look
First Look: February 12, 2007
location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details
Keywords: Martha Lagace
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the ecosystems and communities on which its View Details
Keywords: Dina Gerdeman
- 23 Oct 2007
- First Look
First Look: October 23, 2007
balance between the efficiency of a global entity and the speed of local businesses. What would be the best strategy for Bunge to respond to the external changes imposed by high energy prices and increasing demand from emerging economies?... View Details
Keywords: Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 21 Dec 2010
- First Look
First Look: December 21
http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert... View Details
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
beneficiary was European banks that had big operations here. The globalization of the top end of the financial services industry means that the Fed is everyone's central banker. The reactions we've seen in developing markets recently to... View Details
Keywords: by Jim Aisner
- 08 Oct 2013
- First Look
First Look: October 8
algorithms and statistical analysis to detect problems such as leaks, bursts, and faulty equipment within a water utility's infrastructure. Such problems caused significant water and energy loss at many utilities, led to View Details
Keywords: Sean Silverthorne
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
out in a way that is consistent with how the new leader plans to govern, illustrates his or her values, and signals some of his or her later moves. It’s pretty demoralizing to live inside a situation needing a turnaround. To renew people’s View Details
Keywords: by Sean Silverthorne
- 06 May 2008
- First Look
First Look: May 6, 2008
contracted while in marketing. The research identified customers that would be willing to pay more for the services that Purolator was or could potentially provide to them. Purchase this case:... View Details
Keywords: Martha Lagace
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
based at HBS, Christensen's influence and legacy extend well beyond the banks of the Charles and transcend the study of business administration. When he received the School's Distinguished Service Award in 1993, Christensen was honored... View Details
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 27 Sep 2016
- First Look
September 27, 2016
uncertain, ambiguous, and complex (VUCA), Web 2.5-enabled economy. We show that a trio of forces of digital disruption—specifically the disintermediation of the services of instructors and facilitators, the disaggregation of the... View Details
Keywords: Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
suggest that proactive punctuated change can be effectively managed through an engineered social process designed and led by the senior leadership team. Where reactive punctuated change is driven by crisis conditions, the motivation and View Details
Keywords: Sean Silverthorne
- 09 Nov 2010
- First Look
First Look: November 9, 2010
each branch of the armed services must make. Army and Marine Corps officers operate in an inherently uncertain environment. They define the mission but then give subordinates the flexibility to adjust to realities on the ground. This... View Details
Keywords: Sean Silverthorne
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
research. Their apprenticeship under Curzon was very interesting, not least musically. Curzon insisted on proper English manners, including torturous English tea service and proper "breaking of the scone." What does breaking a... View Details
- 12 May 2009
- First Look
First Look: May 12, 2009
development—supplying energy to impoverished rural areas in India, against environmental damage-caused by the use of coal-fired power plants. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609057 GSK's... View Details
Keywords: Martha Lagace