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  • 2019
  • Working Paper

The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

By: Hila Lifshitz - Assaf and Frank Nagle
Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • 2015
    • Other Teaching and Training Material

    Marketing Reading: Digital Marketing

    By: Sunil Gupta and Joseph Davin
    Digital technology has changed how consumers search for information, interact with each other, and buy products. The popularization of these technologies has made it possible for companies to have a better understanding of their customers' decision journey and... View Details
    Keywords: Advertising; Buzz Marketing; Internet Marketing; Marketing; Marketing Management; Social Media; Social Networks; Viral Marketing; Word-of-mouth Marketing; Digital; Internet; Marketing Channels; Marketing Reference Programs; Online Advertising; Advertising Industry
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    • October 2021
    • Article

    Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

    By: Nicolas Padilla and Eva Ascarza
    The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
    Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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    • 04 Aug 2020
    • Blog Post

    HBS Career & Professional Development Responds to COVID-19

    Kristen Fitzpatrick (HBS '03) is the Managing Director of HBS Career and Professional Development (CPD). In this role, she also coaches alumni and MBA students. Through her interactions with recruiters over the past decade, Kristen is familiar with many industries and... View Details
    • 12 PM – 1 PM EDT, 24 Apr 2018
    • Webinars: Career

    Rethinking Retirement

    Baby Boomers are reshaping retirement to create a life stage of possibilities and growth. But a step back from work requires a great deal of thought and consideration, and it's natural to feel uncertain. This program will provide a framework to plan and address each... View Details
    • Web

    Capstone | MBA

    MBA and MS coursework. Students will receive guidance on their work from faculty mentors and present their work to their classmates and joint-degree program faculty at the conclusion of the course. 1. As in the real world, conversations... View Details
    • 12 May 2016
    • Blog Post

    Reflecting on the JD/MBA Experience

    through graduation. Years three and four of the program are when the phrase "joint degree" becomes a reality.  JD/MBA students are simultaneously enrolled in coursework at both HLS and HBS, as well... View Details
    • Web

    Faculty & Advisors | MBA

    M.D. MS/MBA Program Faculty Co-Chair for MS Professor of Stem Cell and Regenerative Biology at Harvard University, Chief of Pathways Consult Service at Massachusetts General Hospital Douglas Melton, Ph.D. MS/MBA View Details
    • 02 May 2000
    • Research & Ideas

    Leading Professional Service Firms

    The HBS Executive Education course Leading Professional Service Firms (LPSF) is an intensive, one-week program that focuses on management issues unique to these firms. It provides a forum for participants from around the world to apply... View Details
    Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
    • Web

    Strategy - Doctoral

    Strategy The doctoral program in Strategy encourages students to pursue multi-disciplinary research that utilizes multiple methodologies—quantitative, as well as qualitative—to study how companies and... View Details
    • 25 Feb 2019
    • Research & Ideas

    How Gender Stereotypes Kill a Woman’s Self-Confidence

    make sense for me to pursue?’” Coffman has recently co-written an article in the American Economic Review as well as two working papers, all aimed at studying men’s and women’s beliefs about their own abilities. “Women are more likely... View Details
    Keywords: by Dina Gerdeman
    • July 2025
    • Article

    Reputation Burning: Analyzing the Impact of Brand Sponsorship on Social Influencers

    By: Mengjie Cheng and Shunyuan Zhang
    The growth of the influencer marketing industry warrants an empirical examination of the effect of posting sponsored videos on influencers' reputations. We collected a novel dataset of user-generated YouTube videos created by prominent English-speaking influencers in... View Details
    Keywords: Reputation; Mathematical Methods; Marketing Reference Programs; Social Media; Brands and Branding
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    • Web

    Live from Klarman Hall - Alumni

    Programs & Events Live from Klarman Hall Klarman Hall regularly welcomes students, faculty, staff, alumni, and other visitors to participate in symposia, conferences, and programs that address the largest... View Details
    • 01 Jan 2024
    • Blog Post

    Answers to Your Top Questions about Financial Aid at HBS

    Support & Exploration funds that students may apply for upon graduating from the MBA program. These funds include loan forgiveness programs as well as fellowships that support your salary after... View Details
    • Teaching

    Overview

    By: Nancy F. Koehn
    My teaching and research focus on crisis leadership and how men and women use crises to make themselves better leaders. I currently teach a module in the Advanced Management Program and an HBS Online LIVE course on Courageous Leadership. The purpose of each course is... View Details
    • April 2025 (Revised June 2025)
    • Case

    Governing Sustainability in a Shifting Context (A)

    By: Lynn S. Paine and Will Hurwitz
    In early 2025, boards of directors had to rethink corporate responsibility and sustainability efforts amid rapidly-shifting social, legal, regulatory, and economic forces. While just a few years earlier, calls to address racial justice and climate change reached into... View Details
    Keywords: Climate Change; Corporate Governance; Diversity; Leadership; Business or Company Management; Mission and Purpose; Social Media; Race; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Lawfulness; Lawsuits and Litigation; Measurement and Metrics; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Social Issues; Retail Industry; Food and Beverage Industry; Banking Industry; United States
    Related
    • Program

    Succeeding as a Strategic CFO

    program, you will learn what it takes to meet the demands of the CFO role. You will begin to build a robust set of skills in strategy, communication, and leadership that will enable you to drive innovation and lead organizational change. Key Benefits This View Details
    • 26 Jul 2022
    • Blog Post

    Driving Change in Education-to-Employment

    The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. This summer, we are... View Details
    • 14 Jul 2006
    • Op-Ed

    The Case for Consumer-Driven Medicaid

    The Medicaid program provides a much needed health insurance safety net for 52 million of our nation's poor and medically needy, but its price tag threatens the financial stability of the states, growing 9.5 percent in 2004 alone—far in... View Details
    Keywords: by Regina E. Herzlinger