Employees - Publications - Faculty & Research

22 Aug 2022
News

A Group of Apple Employees Protests Company’s Three-Day-a-Week Office Policy

Web

Recruiting Full-Time Employees | Social Enterprise | Harvard Business School

HBS can help organizations meet their talent needs, from hiring a graduating MBA student for a full-time position to hiring an alumnus for a senior-level position. There are numerous ways to get involved in recruiting at HBS: Learn more about the policies and... View Details

19 Jan 2021
News

How to Support an Employee with a Chronic Health Condition

19 Aug 2020
News

Are Your D&I Efforts Helping Employees Feel Like They Belong?

January 2015 (Revised October 2015)
Case

Trouble at Tessei

By: Ethan Bernstein and Ryan W. Buell

In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details

Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan

Citation

Educators

Purchase

February 2009
Article

Getting Known by the Company You Keep: Publicizing the Qualifications and Former Associations of Skilled Employees

By: Peter Roberts and Mukti Khaire

When product quality cannot be ascertained in advance of purchase, producers must convince relevant audiences that they are worthy of consideration as quality players. We propose that quality-oriented producers will selectively publicize information about their skilled... View Details

Keywords: Competency and Skills; Employees; Product; Quality; Food and Beverage Industry; Australia

Citation

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09 Sep 2021
News

Remote Work Made Life Easier for Employees with Disabilities. Advocates Say the Option Should Stay

09 Dec 2015
News

It’s Better to Avoid a Toxic Employee than Hire a Superstar

03 Dec 2020
News

Microsoft Patents New Software that Can Detect When Employees are Lazy

28 Aug 2017
News

Email and Calendar Data Are Helping Firms Understand How Employees Work

11 Sep 2020
News

Are You Offering the Mental Health Benefits Your BIPOC Employees Need?

10 Jul 2023
News

Employees Want ChatGPT at Work. Bosses Worry They’ll Spill Secrets.

18 Dec 2018
News

Nike Korea CEO David Song's Investment in Employees Pays Off

Keywords: Retail Trade

25 Jan 2022
Blog Post

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details

Keywords: All Industries

June 2011
Article

Reversing the Extraverted Leadership Advantage: The Role of Collective Employee Proactivity

By: A. M. Grant, F. Gino and D. Hofmann

Keywords: Leadership; Employees

Citation

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February 2024
Supplement

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar

Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details