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Show Results For
- All HBS Web
(783)
- People (1)
- News (220)
- Research (440)
- Events (1)
- Multimedia (5)
- Faculty Publications (117)
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- 14 Aug 2012
- First Look
First Look: August 14
the firm feedback on this. In response, Buro Happold developed its first formal internal training programs under the name of "Archimedes Academy." The first two programs were (1) the Job Leader Program, targeted for senior... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
prepackaged or processed foods, and providing meaningful work for front-line food services employees. To instill employees with a sense of ownership, JOE & THE JUICE had developed a transparent promotion and compensation scheme, a... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
understand differences among the groups and find ways to appeal to a broader set of employees and customers," according to HBS professor David A. Thomas. Since then, the number of female executives in the company has grown by 370... View Details
Keywords: by David A. Thomas
- 29 May 2001
- Research & Ideas
How Technological Disruption Changes Everything
low cost corporate-training efforts, according to Christensen. From Harvard's perspective, companies offer training, not education, Christensen said. But employees already get a lot of their education on the job, and View Details
- 17 Sep 2013
- First Look
First Look: September 17
believed their department's performance was satisfactory, but poorly trained employees in other departments caused the failures. However, only 14% of the operational failures arose from errors or training.... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
bootstrapped the funds to launch a vocational training program for dental assistants. Revenue from the new business pushed them out of poverty and into the middle class. Olds, a budding economist, was intrigued. “The rate of new business... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of... View Details
- 21 Jul 2009
- First Look
First Look: July 21
stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details
Keywords: Martha Lagace
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
experience I have ever had. Workers were warm and welcoming, generous with their time, conscientious in their responses to our questions, and fun! We traveled to the platforms by helicopter (the platforms are located in the Gulf of Mexico over 100 miles off the coast)... View Details
- 04 Oct 2011
- First Look
First Look: October 4
LNG trains on Nigeria's Bonny Island but, before the final train came on stream, became entangled in a widening corruption probe triggered by an unrelated accusation against an View Details
Keywords: Sean Silverthorne
- 10 Dec 2013
- First Look
First Look: December 10
from "real work." But when Google's people analytics team examined the value of managers, applying the same rigorous research methods the company uses in its operations, it proved the skeptics wrong. Mining data from employee... View Details
Keywords: Sean Silverthorne
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
first-time CEO, or other member of the C-suite. I’ve seen investors coach leaders on everything from how to lead their teams and handle challenging employees to how to run a great board meeting. I’ve also seen investors support and... View Details
Keywords: by Julia Austin
- 29 Jan 2008
- First Look
First Look: January 29, 2008
form of new capabilities and team-member resilience. We then highlight the critical roles of leadership and of communication and conflict management training as strategies for overcoming the challenges to team effectiveness in NPD, as... View Details
Keywords: Martha Lagace
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining... View Details
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
decisions a firm makes when designing systems to support these workers are 1) what guidance to deliver and 2) what kind of training (if any) to provide. We examine these choices in the context of mobile money platforms—systems that allow... View Details
Keywords: Dina Gerdeman
- 10 Feb 2003
- Research & Ideas
Women at Work
for employee or employer. If women are forced to choose between, say, putting their child to bed or making that 7:30 pm meeting, both entities suffer. Flexibility on both parts will lead to a more harmonious and profitable relationship.... View Details
Keywords: by Wendy Guild
- 02 Aug 2011
- First Look
First Look: August 2
PublicationsThe Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Press, 2011 Abstract The most effective managers have the ability to build a cadre of... View Details
Keywords: Sean Silverthorne
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
its Treasury auction scandal and told them to call him if they spotted a problem. Legal and ethical training for employees is important, as is consistent application of the company's policies on conflict of... View Details
Keywords: by Carla Tishler