Publications

08 Feb 2008
Working Paper Summaries

Psychological Influence in Negotiation: An Introduction Long Overdue

Keywords: by Deepak Malhotra & Max H. Bazerman

28 Jul 2015
Blog Post

Nairobi Love: Heading Home

Ah, Nairobi! I love my home city...every time I return home, I am inspired by how much has changed, and motivated by how much opportunity there still remains for change. My family has been involved in public service since Kenya gained... View Details

December 2007
Case

Envisioning "Free Banking" in Antebellum New York (A)

By: David A. Moss and Cole Bolton

Banks throughout New York State suspended specie payments (i.e., payments in gold and silver) in May 1837 following the collapse of several state banks and the onset of a nationwide financial panic. Amid the chaos, the upstart Whigs were able to depose the longstanding... View Details

Keywords: History; Government Legislation; Capital; Financial Crisis; Banks and Banking; Banking Industry; New York (state, US)

March 2016
Case

M-Pesa: Financial Inclusion in Kenya

By: Rajiv Lal, Lisa Cox and Sarah McAra

M-Pesa, a mobile money transfer service launched in 2007 in Kenya by telecommunications company Safaricom, allowed people to send money via mobile messaging to contacts, such as friends and family, or even to pay for goods and services, such as groceries or a taxi... View Details

Keywords: Mobile Money Transfer; Market Transactions; Emerging Markets; Developing Countries and Economies; Mobile and Wireless Technology; Telecommunications Industry; Kenya

04 Jan 2012
What Do You Think?

Income Inequality: What’s the Right Amount?

inequality is measured in terms of opportunity or the actual accumulation of varying levels of income and wealth. Inequality is inevitable and perhaps necessary in a free society, according to one line of thought. As Guy Higgins put it,... View Details

Keywords: by Jim Heskett

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

significant financial resources, prerequisites that are hardly conducive to spur-of-the-moment actions. In the forthcoming paper Lowering the Bar? External Conditions, Opportunity Costs, and High-Tech Startup Outcomes, Maria P. Roche, an... View Details

Keywords: by Sean Silverthorne

11 Jan 2016
Blog Post

Meet the Business and Environment Initiative

The Business and Environment Initiative (BEI) at HBS launched back in 2010. It was founded in order to educate business leaders about the environmental challenges and opportunities confronting businesses today and to help them design... View Details

April 1993 (Revised February 1998)
Case

Pechazur

By: John A. Quelch

Explores the issues and opportunities facing a company from a developing country, exporting and marketing to developed-country markets. Brings to light the key success factors necessary to operate within a developing economy environment. View Details

Keywords: Market Entry and Exit; Developing Countries and Economies; Africa

Find at Harvard

6 Jul 2021
Interview

Best Buy's Hubert Joly on Walking the Talk of Stakeholder Capitalism

By: Hubert Joly and Alison Beard

Hubert Joly, former chairman and CEO of Best Buy, says that now is the time for companies to get serious about operating to benefit not just shareholders but also employees, customers and broader society. In the face of environmental crisis, racial turmoil, and rising... View Details

Keywords: Stakeholder Capitalism; Business and Stakeholder Relations; Mission and Purpose; Leadership; Corporate Social Responsibility and Impact

2019
Chapter

The Great Divergence and the Great Convergence

By: Geoffrey Jones

This chapter provides a new lens to the extensive debate among economists and economic historians concerning why the West grew rich and the rest of the world lagged behind as modern industrialization took hold in the 19th century. The literature has focused heavily on... View Details

Keywords: Globalization; Growth and Development; History; Africa; Asia; Europe; Latin America; Middle East; North and Central America; Oceania

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Web

Faculty & Research

HBS Book Negotiation: The Game Has Changed By: Max Bazerman The world has changed dramatically in just the past few years—and so has the game of negotiation. COVID-19, Zoom, political polarization, the online economy, increasing economic... View Details

August 2000 (Revised February 2003)
Case

Borders Group, Inc.

By: Zeynep Ton and Ananth Raman

Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it... View Details

Keywords: Supply Chain Management; Customer Value and Value Chain; Distribution Channels; Service Operations; Business Growth and Maturation; Economic Growth; Industry Growth; Growth and Development; Internet; Business Model; Order Taking and Fulfillment; Supply and Industry; Retail Industry; Publishing Industry

02 Mar 2017
What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

expose the banking system to free market forces We will have to see if Prime Minister Xi is prepared (to expose) China’s shadow banking and rumored zombie banks to such a discipline.” China should not be an economic enemy, Greg reminded... View Details

Keywords: by James Heskett

15 Oct 2013
First Look

First Look: October 15

Publications August 2013 Economic Development and Cultural Change The Costs of Favoritism: Is Politically-Driven Aid Less Effective?" By: Dreher, Axel, Stephan Klasen, James Raymond Vreeland, and Eric Werker Abstract—As is now well... View Details

Keywords: Sean Silverthorne

October 2009 (Revised August 2013)
Case

Carolina for Kibera

By: Kathleen L. McGinn and Cailin B. Hammer

A growing NGO based in Kibera, Nairobi, Kenya, is facing a complete change in leadership as the founders step back. At the same time, a $1 million grant presents new opportunities and challenges. View Details

Keywords: Developing Countries and Economies; Negotiation; Organizational Change and Adaptation; Non-Governmental Organizations; Power and Influence; Nairobi; North Carolina