Design thinking - Publications - Faculty & Research

24 Mar 2022
Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

participating—and a lot of them do—group rituals can still be effective, says Norton, the Harold M. Brierley Professor of Business Administration at Harvard Business School. “Despite the fact that they think the thing is ridiculous, it... View Details

Keywords: by Kristen Senz

01 Sep 2023
News

Money Does Grow on (Family) Trees

FamilySearch, is the repository for more than 5 billion pages of freely available digitized genealogical records from some 100 countries—the cornerstone of nearly all American and European family research. Though it was originally View Details

Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information

09 Jun 2015
First Look

First Look: June 9, 2015

helps bridge the gap between people's moral values and their actual behavior. Combined, the REVISE framework guides the design of policy interventions to defeat dishonesty. Publisher's link:... View Details

Keywords: Sean Silverthorne

Portrait Project

Katie Kirsch

and rooms furnished with rolling desks and cardboard chairs. This design school flipped my expectations at every turn. I discovered a new way of thinking that revolved around surfacing questions rather than... View Details

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

selling cast-off merchandise, some companies even design specific product lines for sale there. So what's going on? “We take for granted that outlet stores exist, but if you think about it, it's a little... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

01 Dec 2023
News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

01 Feb 2001
News

What Makes a Good Leader

thinking about problems and to do it at the right time or even ahead of time. He's a marvelous freak of nature." On quiet moral leadership: "Within everyday ordinary people, if you look closely, you can find some extraordinary things."... View Details

Keywords: Management

Web

Biography - Institute For Strategy And Competitiveness

at Princeton University. He then earned an M.B.A. from Harvard Business School and a Ph.D. in Business Economics from Harvard’s Department of Economics. His research approach—applying economic theory and competition thinking to complex... View Details

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

a mix of open floors, private spaces, and movable surfaces. "Architects have designed our workspaces flexibly so that we can change them and use them in different ways," Bernstein says. "But nobody has trained us on how to... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

Most managers think the legal department is that office down the hall where they go to keep out of trouble or write a binding patent agreement. And that's shortsighted, says Harvard Business School professor Constance Bagley. A company... View Details

Keywords: by Sean Silverthorne; Legal Services

05 Sep 2017
First Look

First Look at New Research and Ideas, September 5, 2017

much thinking on the importance of regions and the policies that should be designed towards them. But there is comparatively little work on what regional governments’ role should be in implementing these... View Details

Keywords: Sean Silverthorne

07 Jun 2023
Blog Post

My One Case: MBA Class of 2023 Looks Back

designed to alleviate burdens for frontline workers. The model—which included elements like scheduling, cross-training, and optimal store layouts—freed up employees to create a better service experience for customers. This led to... View Details

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like View Details

Keywords: by Dina Gerdeman

01 Jul 2008
First Look

First Look: July 1, 2008

balancing profit, growth and control. Difficulties encountered in the business are due to management's attempts to design and use formal control systems to achieve profit and performance goals. Purchase this case:... View Details

Keywords: Martha Lagace

23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

if you own one, you still own your copy of the card as a discrete asset, in a way we don’t normally think of individual ownership of specific dollar bills, for example, even though each bill technically has a serial number. "Rather, each... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

encourages hitters to swing earlier in the count and keep games moving, that's great. So if we can design an automated system that moves us in that direction, that would really be a big win for us. And I View Details

June 2021
Article

Cognition and Emotion in Extreme Political Action: Individual Differences and Dynamic Interactions

By: Leor Zmigrod and Amit Goldenberg

Who is most likely to join and engage in extreme political action? While traditional theories have focused on situational factors or group identity attributes, an emerging science illustrates that tendencies for extreme political action may also be rooted in... View Details

Keywords: Extreme Political Action; Ideology; Political Psychology; Cognition-emotion Interactions; Cognition and Thinking; Emotions; Personal Characteristics

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24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

employees’ passion.” This may include learning what employees themselves are more and less passionate about, and to create a psychologically safe environment where potential difficulties are welcomed conversation topics. Design for... View Details

Keywords: by Sean Silverthorne

27 Feb 2007
First Look

First Look: February 27, 2007

Cases & Course MaterialsDesign: More Than a Cool Chair Harvard Business School Note 607-026 This introduction to the Design industry includes definitions, and industry statistics, as well as descriptions of geographic clustering,... View Details