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Publications

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  • All HBS Web  (9,668)
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Show Results For

  • All HBS Web  (9,668)
    • People  (43)
    • News  (2,816)
    • Research  (5,261)
    • Events  (81)
    • Multimedia  (26)
  • Faculty Publications  (3,189)
← Page 18 of 9,668 Results →

    Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business

    When Google bought Nest, a maker of digital thermostats, for $3.2 billion just a few months ago, it was a clear indication that digital transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array... View Details

    • 24 Jun 2021
    • News

    COVID-19 Has Stymied Governments’ Efforts to Collect Data

    • 2024
    • Working Paper

    Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python

    By: Melissa Ouellet and Michael W. Toffel
    This paper describes a range of best practices to compile and analyze datasets, and includes some examples in Stata, R, and Python. It is meant to serve as a reference for those getting started in econometrics, and especially those seeking to conduct data analyses in... View Details
    Keywords: Empirical Methods; Empirical Operations; Statistical Methods And Machine Learning; Statistical Interferences; Research Analysts; Analytics and Data Science; Mathematical Methods
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    Ouellet, Melissa, and Michael W. Toffel. "Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python." Harvard Business School Working Paper, No. 25-010, August 2024.
    • Web

    Scaling Work - Research Computing Services

    necessary, as you control all the resources on that machine. However, on a compute cluster, you only control the resources that the scheduler has given you, and it has given you only the resources that... View Details
    • 2014
    • Article

    In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization

    By: Michel Anteby and Amy Wrzesniewski
    Purpose: Multiple forces that shape the identities of adolescents and young adults also influence their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of... View Details
    Keywords: Organizational Identity; Socialization; Youth; Youth Service Programs; Identity; Mission and Purpose; Age; Personal Development and Career; Service Industry; Europe
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    Anteby, Michel, and Amy Wrzesniewski. "In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization." Research in the Sociology of Work 25 (2014): 13–50.
    • 24 Sep 2014
    • Op-Ed

    Stop Thinking of Climate Change as a Religious or Political Issue

    You sometimes hear people say things like, "I believe in global warming" or "I don't believe in climate change." It seems odd to approach climate change in this way, as though it were a question of belief, like religion. Most of the time when we confront uncertainty in... View Details
    Keywords: by Forest Reinhardt; Energy; Utilities
    • 01 Jun 2009
    • News

    Career Services Steps Up Alumni Support

    the Alumni Career Services Web site (www.alumni.hbs.edu/careers) as a “career home base” because it serves as a... View Details
    Keywords: Margie Kelley; Educational Support Services; Educational Support Services
    • 28 Aug 2017
    • News

    Email and Calendar Data Are Helping Firms Understand How Employees Work

    • Web

    Tools & Services | Information Technology

    leaders who make a difference in the world. We ’ re here to help you identify and implement flexible and easy-to-use tools that empower you to teach, learn, and work more effectively every day. Browse our View Details
    • Fast Answer

    Aggregate financial ratios: including private company data

    How do I find aggregate industry ratios that include private companies? Industry ratios provide a way to compare and analyze the correlation of diverse financial data for an entire industry. They can be used... View Details
    • Web

    Services & Support | Baker Library

    classroom, in the library, online, and with our partners across HBS. Help Center Frequently asked research questions and tips. Ask a Librarian Submit your question or set up a research consultation with... View Details
    • 18 Dec 2008
    • Working Paper Summaries

    Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality

    Keywords: by Alvin J. Silk & Charles King III; Advertising
    • 12 Apr 2022
    • Research & Ideas

    Swiping Right: How Data Helped This Online Dating Site Make More Matches

    objective criteria such as price or venue. But what happens when emotion fuels the process? Could it increase efficiency and engagement? Edward McFowland III, assistant professor at Harvard Business School, and his coauthors examine this... View Details
    Keywords: by Kara Baskin
    • Web

    RCS Policies - Research Computing Services

    spaces will be backed up and archived only after contacting the primary faculty sponsor. Archives are retained for the period of time specified by HU or HBS data retention policies, whichever is longest. Please contact the ESS group... View Details
    • Web

    RCS Cheat Sheet - Research Computing Services

    Help RCS Cheat Sheet 35ms Check out the links below to quickly get started with our statistical/data services, high-throughput compute cluster, research software, and self-paced training. For additional assistance, please see our help page. Statistical and View Details
    • Web

    Frequently Asked Questions - Research Computing Services

    Help Frequently Asked Questions 4ms Accessing Our Services and Training Can I provide a research collaborator access to the HBSGrid? Non-HBS Collaborators of HBS faculty can gain access to the research... View Details
    • 1991
    • Article

    Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

    By: Leonard A. Schlesinger and Jeffrey Zornitsky
    Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
    Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
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    Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
    • April 2015
    • Case

    Dutch Bros. Coffee: A Compelling Future

    By: Joshua Margolis and Christine Snively
    Travis Boersma, co-founder and President of the Dutch Bros. coffee chain, faces three operational decisions that will shape the company's growth trajectory and distinctive culture. First, should they offer a specialty coffee at a subset of their stores in one region... View Details
    Keywords: Culture And Community; Service Management; Retail; Food; Managing Growth; Family Business; Small Business; Leadership; Culture; Food and Beverage Industry; Oregon
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    Margolis, Joshua, and Christine Snively. "Dutch Bros. Coffee: A Compelling Future." Harvard Business School Case 415-010, April 2015.
    • March 27, 2017
    • Article

    How the Water Industry Learned to Embrace Data

    By: Frank V. Cespedes and Amir Peleg
    Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets by digital technologies. But a bigger and more impactful trend is the use of online tools to improve physical asset utilization in many traditional off-line... View Details
    Keywords: Information Technology; Analytics and Data Science; Organizational Change and Adaptation; Utilities Industry
    Citation
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    Cespedes, Frank V., and Amir Peleg. "How the Water Industry Learned to Embrace Data." Harvard Business Review (website) (March 27, 2017).
    • 01 Dec 2020
    • News

    Steady as She Goes

    Courtesy Coles This was going to be the year everything got back to normal. Since Leah Weckert (MBA 2008) became the CFO at Australia’s Coles Group in 2018, the supermarket giant had announced a demerger—the largest in the country’s... View Details
    Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade
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