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- All HBS Web
(2,547)
- People (1)
- News (386)
- Research (1,680)
- Events (2)
- Multimedia (7)
- Faculty Publications (786)
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- 01 Dec 2020
- News
New News
going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you... View Details
- 01 Jun 2000
- News
Books
about helping executives to get beyond these misconceptions by opening their eyes to new vistas." e-Leadership is also available as an electronic version that can be downloaded and customized at the reader's... View Details
- 01 Mar 2023
- News
Happy Monday
previously at Diapers.com, where the prevailing culture was one in which team members thought like owners. It’s one of the values that the cofounders wanted to bring with them as they built their own brand. “We look to hire people who... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- 22 Nov 2024
- News
Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone
Healthcare Alumni Conference Marks 25 Years The HBS Healthcare Alumni Association (HBSHAA) hosted its 25th Annual Conference at the Charles Hotel in Cambridge on November 7, and once again offered an exclusive agenda that was jam-packed with industry thought leaders... View Details
Keywords: Margie Kelley
- 05 Mar 2020
- News
Green Light
stacks of the white foam growing racks—she lays out the challenge. Climate change and its progenies, drought and flooding, are threatening traditional agricultural systems. And... View Details
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
more value to our membership and the general public?" says HBSAB's co-president Gautam Ramchandani (MBA 1977). "Our three major priorities this year are to reflect, learn, and... View Details
Keywords: Margie Kelley
- 01 Sep 2009
- News
Read All About It!
The choices available to consumers in the postwar boom transformed societal norms and expectations. With the advent of fast food, for example, millions of men, women, and children began to break bread — or... View Details
- 01 Apr 1999
- News
An Eye to the East
Europe and the United States, he said, "they have already reached a threshold in customer orientation, so you have to do different things to succeed." That's not the case yet in Asia, he pointed out, as... View Details
Keywords: Alejandro Reyes
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
times,” Datar notes, “it is our community that provides us comfort and our values that give us strength.” Note: Please see this page for guidance on contacting others in the HBS alumni network. HARVARD... View Details
- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
advantages and disadvantages. "Younger generations might have a different set of values [from their elders]," which can lead to conflicts when running a business. On the other hand, said Nursalim, blood ties... View Details
Keywords: Alejandro Reyes
- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory View Details
- 12 Apr 2023
- News
Step Change
later, on a vacation with her husband, Enan sat on the beach in Zanzibar and wrote the plan for what would become Lotus, a fund focused on gender lens investing and sustainability. Not long after, she left... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
- 01 Sep 2020
- News
We Rise
in VC is just not OK. We have a window to come up with changes. Could we get together to brainstorm constructive ways to improve our industry faster?” Within 48 hours, nearly everyone on the email chain agreed to participate. “Founders... View Details
- 02 Sep 2018
- News
Havana Rising
When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy... View Details
Keywords: Dan Morrell; photographed by Eve North
- 01 Dec 2016
- News
Vive la Madeleine!
the third of five children. The family placed a heavy emphasis on the value of good, honest labor; at 18, he became a firefighter to help pay his university expenses. The occupying workers also came from large families, View Details
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is... View Details
- 03 Sep 2018
- News
Moving Pictures
important to me as a kid, even if I now consider myself somewhere between an agnostic and a believer. The cultural values of trying to heal and do good in the world have stayed... View Details
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 30 Jul 2024
- News
Reddit’s Rise
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details