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- Faculty Publications (208)
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- All HBS Web (877)
- Faculty Publications (208)
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
were waiting for a business meeting and were wrongly accused of loitering at a Starbucks store. “We work to create a warm, welcoming environment in our stores for every customer that visits Starbucks, and on that day in Philadelphia, we... View Details
Keywords: by Ranjay Gulati
- Web
Accounting & Management Awards & Honors - Faculty & Research
Dennis Campbell, Srikant Datar, and Susan Kulp (2015). Ethan C. Rouen : Winner of the 2018 Best Dissertation Award from the Financial Accounting and Reporting Section of the American Accounting Association for "Rethinking Measurement of... View Details
- 21 Jan 2014
- First Look
First Look: January 21
associated with the program rollout, we use both population based morbidity measures from the Demographic and Health Surveys and health facility based mortality data as reported in the national Health Management Information System. While... View Details
Keywords: Sean Silverthorne
- Web
Strategy for Universities & Nonprofits - Institute For Strategy And Competitiveness
customers must be quantified and measured Social organizations often pursue multiple societal outcomes , which requires multiple measured goals Understanding the full costs of... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
level—major products within product lines and with clear, measurable outcomes. Your job is to set the tone at the top, and at fewer than 100 employees, you can stay pretty close to the details. Once teams get bigger, you will rely on this... View Details
Keywords: by Julia Austin
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
industry's biggest challenges: targeting customers who are likely to be interested in what is being sold and measuring the effectiveness of an ad campaign. Improved technology promises to solve the age-old... View Details
Keywords: by Susan Young
- 30 Mar 2010
- First Look
First Look: March 30
and industry-level evidence. We find a positive robust correlation between de jure and de facto measures of international financial integration and proxies for entrepreneurial activity such as entry, size, and skewness of the firm-size... View Details
Keywords: Sean Silverthorne
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
(Study 2). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49533 forthcoming Review of Financial Studies Do Measures of Financial Constraints Measure Financial Constraints? By: Farre-Mensa,... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so... View Details
Keywords: Sean Silverthorne
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details
Keywords: by Martha Lagace
- Web
Winners & Runners-Up | New Venture Competition
MBA 2020 Business Track Runner-Up Onramp is a customer partnership platform helping B2B SaaS companies provide world-class onboarding to new customers. Social Enterprise Track, 2020 Mosaic Sarah Schewe, HBS 2020 Social Enterprise Track... View Details
- Web
Alternative Investments Course | HBS Online
Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Speak the language of alternative investments so that you can better communicate and collaborate with your colleagues and customers Evaluate alternative... View Details
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
that could enable finance to fulfill its potential in both stabilizing the atmosphere and making society more resilient. Measuring and Reducing Corporate Carbon Emissions Faculty Presenters: Robert S. Kaplan , Senior Fellow and Marvin... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
success by focusing on delivering not only for their shareholders and customers but also for their employees, communities, and the environment. In the video below, I speak with Deepak Chopra, clinical professor of medicine at the... View Details
Keywords: by Ranjay Gulati
- 18 Nov 2015
- Research & Ideas
Who Really Determines CEO Salary Packages?
compensation contracts. These contracts had high levels of similarity not only in their salary-to-incentive-pay ratio but also in the way they measured performance. However, the size of a consultant’s View Details
- 30 Sep 2014
- First Look
First Look: September 30
operational measures of social enterprise success. Finally, we identify present trends along both dimensions that contribute to changing the research infrastructure for empirical social enterprise research. Originality/value: Our analysis... View Details
Keywords: Sean Silverthorne
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
ethical practice is the best compass, she advises. “The world is changing around businesses,” Nelson says. “There is more pressure to make profits, and at the same time to respond to environmental, social, and governance issues.” And, she says, good workplace and View Details
Keywords: by Lane Lambert
- 26 Jan 2024
- Blog Post
Access Real-World Employment Data from HBS Alumni with the Career Trends Tool
Career Trends: Log into 12twenty Click on Career Trends under Research Tools in the left navigation menu Set filters at the top to the desired parameters Use the pay type dropdown to select the compensation measure Click +Add Filter to... View Details
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
(iStockphoto/AndreyPopov) Remote work has always been an essential part of economic activity. Some people work from home, some work from anywhere, and some work where customers need them. But the COVID-19 pandemic gave rise to both... View Details
Keywords: by James Heskett
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
until they hit the right formula. In reality, that’s problematic, says Chung. “If you want to know if a compensation plan is working or not, you need to change the compensation plan and observe and measure the change in productivity,... View Details
Keywords: by Michael Blanding