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  • All HBS Web  (4,018)
    • People  (1)
    • News  (576)
    • Research  (2,808)
    • Events  (7)
    • Multimedia  (5)
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Show Results For

  • All HBS Web  (4,018)
    • People  (1)
    • News  (576)
    • Research  (2,808)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,739)
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  • 01 Jun 2012
  • News

Think Locally, Act Globally

Issue Focus: The Global Manager Mittal Issue Focus: The Global Manager Around the World They Call Him Mr. China Bringing Global Back Home In 1976, in India’s Punjab region, 18-year-old Sunil Bharti Mittal... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 01 Jan 2005
  • News

Louis V. Gerstner, Jr., MBA 1965

having it deliver to customers integrated technology services that would build and manage all aspects of their IT strategy-even if it meant incorporating products made by IBM's competitors. In an expanding... View Details
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
Keywords: Management; Management; Management; Management
  • 01 Sep 2005
  • News

Perfection’s Price

emphasize a shopping experience that includes spacious aisles, comfortable seating throughout the store, sophisticated climate control because their customers “tend to get warmer faster,” larger dressing rooms and mirrors, and a sales... View Details
Keywords: Margie Kelley; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Feb 2000
  • News

Better Mousetraps: At Product Design Fair, Student Ideas Get Real

Actually, we like to see them fail as often and as early as possible," Assistant Professor Stefan H. Thomke said with a wink as he watched students in his elective MBA course Managing Product Development (MPD) set up their display booths... View Details
Keywords: Margie Kelley
  • 01 Sep 2010
  • News

Alumni Books

times give solid companies and strong managers the chance to seize market share. Fox explains how the savvy few who rise to the top stay focused and alert, get new market share, hire good and recently fired talent, increase investments in... View Details
  • 01 Dec 2019
  • News

Shaping Leaders Who Understand Business and the Environment

Michael Toffel, the Senator John Heinz Professor of Environmental Management and chair of the Business and Environment Initiative Five years ago, as George Serafeim recalls, if he had walked into the classroom on the first day and... View Details
Keywords: April White
  • 01 Oct 1998
  • News

A Marketable Skill

talented, artistically, but I was good at managing creative types." After sharpening those management skills at HBS, Gehrke held a succession of marketing jobs with big companies but never stayed in one... View Details
Keywords: Deborah Blagg
  • 02 Jun 2011
  • News

Serious Fun

where they manage vampire customers in order to earn cash, pay off debt, and “save for their eternal retirement;” and in Refund Rush, gamers help clients decide how best to allocate their income tax refund.... View Details
Keywords: Julia Hanna; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2017
  • News

Students Forecast Climate Change’s Impact

MORE Watch three students discuss their approach to the climate change challenge MORE Watch three students discuss their approach to the climate change challenge Professors Mike Toffel and Marco Iansiti presented the more than 900 RC students in their Technology &... View Details
Keywords: Dan Morrell
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

managing call centers for insurance companies but wanted to switch from telephonic to face-to-face service, so I decided to focus on restaurants. I spent the first year at HBS researching the industry and settled on desserts. They are the... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality
  • 25 Aug 2022
  • News

Case Study: Sound Check

making sure our existing customers still win and that we can still grow in that market,” says Pemberton. Should LS stick with the formula that’s been working, or should they make the leap to enterprise sales and commit to the scaling it... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2010
  • News

Eric Schiffer

didn’t say by how much. There was a one-month period when our customers were “pantry loading” because they thought prices would go up significantly. Instead, we held a press conference in our store and announced that the highest-priced... View Details
Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade
  • 01 Mar 2009
  • News

Your Taxi Is Waiting

reservation system, or phone, a customer reserved the entire plane, with pricing set on a per-hour basis. A typical day trip, such as the Boston–Syracuse example above, would run $4,400. Divided among the Caravan’s eight passengers, the... View Details
Keywords: Julia Hanna; Air Transportation; Transportation
  • 12 Apr 2011
  • News

Twelve Global Finalists Compete at HBS

LifeQube mobile clinic management Asia-Pacific HBS Club of Shanghai Oliver Segovia, MBA '10 Jennifer Kelly, MBA '10 AVA invitation-only shopping platform Canada HBS Club of Toronto Zaheed Poptia, MBA '06 CardSwap online giftcard... View Details
Keywords: Multiple alumni
  • 01 Jun 2000
  • News

Going Public: Shari P. Hubert

Dartmouth, Hubert moved up the ranks at Merck and was working as a customer segment manager in employer marketing when she decided to apply to HBS. The most crucial lesson she has learned at HBS is the... View Details
Keywords: Deborah Blagg
  • 21 May 2019
  • News

Confronting the Future of Climate Change in the Midwest

New weather patterns brought on by climate change will require updated farming practices, effective water management, and innovative pest and disease management in the Midwest and around the globe. Increasingly, the business community is... View Details
Keywords: Agriculture
  • 15 Oct 2019
  • News

Understanding Challenges Across the Supply Chain

Alvarez has visited farms, slaughterhouses, packing plants, and supermarkets to explore issues of concern to managers working around the world and across the supply chain. “We try to get into the weeds of what’s happening and speak to the... View Details
  • 20 Sep 2013
  • News

Connections Add Up

Nan Morrison and Sally Wood It takes a village to raise a game-changing non-profit, and Nan Morrison (MBA 1987) and Sally Wood (MBA 1983) have found a community of support among their HBS friends and fellow alumni. "I'm proud of my whole View Details
Keywords: Jill Radsken; Educational Support Services; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 24 Apr 2014
  • News

Using storytelling to transform the retail experience

stories about the exceptional artisans who craft the jewelry, accessories, items for babies and children, paper goods, and home decor. “The world isn’t about just selling stuff anymore, it’s about knowing your customer really well and... View Details
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