Customer Base Analysis - Publications - Faculty & Research

01 Mar 2015
News

A Boomtown's Echo

end, we have to move to energy sources for base load electrical power—available whenever a customer needs it—and transportation that do not release new carbon into the atmosphere and yet are still... View Details

Keywords: Oil and Gas Extraction; Mining

01 Dec 2013
News

Curing Health Care

Anderson was facing challenges in defining and measuring costs and outcomes. Porter introduced Kaplan to MD Anderson leaders, bringing a new dimension to the partnership. "I had done some previous work in the health care sector, and it was clear that costing approaches... View Details

Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2009
News

Dispatches from the Global Classroom

bus. START SMALL, THINK BIG: Clients of Compartamos Banco, a microfinance institution based in Mexico City that funds entrepreneurial activity in the areas of agriculture, crafts, and consumer products and clothing. Courtesy Compartamos... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2018
News

Hard Choices

analysis but by values. Chainsaw Al Dunlap, a real person with a Hollywood moniker, told us that a dollar earned by killing a job was just as valuable as one earned by producing a valuable product, and Wall Street was seduced, even though... View Details

Keywords: Seth Klarman (MBA 1982)

01 Jun 2017
News

Supercharged

are fighting congestion, and are concerned with air quality and noise pollution. Electric plugs right into that.” Indeed, GM plans to introduce an on-demand ridesharing service here in the United States based on autonomous... View Details

Keywords: Alexander Gelfand; illustrations by Tavis Coburn

01 Dec 1998
News

Managing the Business of Life

up with Margaret Glover, she had just left her position as director of planning and information services for Clean Sites, Inc., a Washington, D.C. based nonprofit involved in hazardous-waste cleanup, to become an environmental consultant.... View Details

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