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  • 02 Nov 2022
  • Blog Post

Climate Stories Episode #11: Mary Jo Veverka (HBS 1978): Fostering Actionable Climate Literacy

health of the creek, lab work, student team research and presentation on one animal or plant in the ecosystem and the development and presentation of an View Details
  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • 2024
  • Working Paper

Prozac—Controversial Blockbuster: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
This case history describes the development of Prozac, a blockbuster drug that transformed the treatment of depression – and became a cultural phenomenon in the United States. Specifically, we chronicle the: 1) prior treatments for depression and the research that... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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  • Article

Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health Care System

By: Phillip Tseng, Robert S. Kaplan, Barak D. Richman, Mahek A. Shah and Kevin A. Schulman
The federal government mandated adoption of certified electronic health record systems (EHR), at least in part, to reduce administrative costs for physicians. This study used time-driven activity-based costing to determine the administrative costs associated with... View Details
Keywords: Health Care and Treatment; Cost Management; Insurance; Problems and Challenges
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  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

in sorting out action plans for their various lines of business. By the end of the decade, more than 60 percent of... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 29 Jan 2015
  • Op-Ed

The Fall of Greece

allocated in competitive markets) is far superior to a centrally planned economy where the means of production are controlled by the political process. And the superiority does not come only in terms View Details
Keywords: by George Serafeim
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer... View Details
Keywords: by Julia Hanna; Health
  • 14 Nov 2011
  • Working Paper Summaries

The Impact of Corporate Sustainability on Organizational Process and Performance

Keywords: by Robert G. Eccles, Ioannis Ioannou & George Serafeim; Accounting
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

the company." Borne of those interviews, the book advocates an approach called "organizational conversation," which applies to all processes a company uses to circulate information across the organization, rather than just from the top... View Details
Keywords: by Carmen Nobel
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

government's role in U.S. healthcare? What do you think? To Read More: Robert H. Frank, "A Health Care Plan So Simple, Even Stephen Colbert Couldn't Simplify It," The New York Times, February 18, 2007, p.... View Details
Keywords: by Jim Heskett; Health
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

corporate attention than employee, consumer, and environmental health. In a survey of more than 80 companies attending the Building a Culture of View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

employees first, and then everything else will fall into place.” Book Excerpt Deep Purpose: The Heart and Soul of High-Performance Companies Ranjay Gulati Chapter 6: Be Yourself, Be Candid, Be Kind Generations View Details
Keywords: by Ranjay Gulati
  • 17 Sep 2020
  • Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

and health insurance marketplaces. Applicants eligible for zero-premium plans could be enrolled by default, with the option to make changes. “There could be smoother, common processes,” Dafny says. “And... View Details
Keywords: by Rachel Layne; Health
  • 07 Mar 2018
  • Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

  Despite the promise that electronic health records would cut billing costs, savings have yet to materialize, according to a major new study by researchers at Harvard Business School and Duke University. “The theory was that part View Details
Keywords: by Roberta Holland; Health
  • Web

Value-Based Health Care - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care... View Details
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

local imitations, were quick to try and adopt the former forbidden fruit. Was this democratization of access to American brands a Trojan horse for American cultural imperialism? No. In most product... View Details
Keywords: by John Quelch; Advertising
  • December 2023
  • Article

Association of Hospital System Affiliation with COVID-19 Capacity Burden

By: Zachary Levin, Pinar Karaca-Mandic, Richard J. Boxer and Regina E. Herzlinger
What is the message? The COVID-19 pandemic exposed the highly variable and uncoordinated responses by hospitals. The authors found that while the non-top ten system affiliated hospitals had a larger COVID-19 share index relative to independent hospitals, top-ten system... View Details
Keywords: COVID-19 Pandemic; Resource Allocation; Health Pandemics; Demographics; Health Care and Treatment; Health Industry
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  • 08 May 2022
  • Blog Post

The Territory of Motherhood: A Reflection in Honor of Mother’s Day

weeks early, just like his sister. While this was on our radar, having a premature baby isn’t quite something you can plan for. The only thing that quieted my mind at night was knowing we’d been here before and that we had an amazing... View Details
  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

These Harvard Medical School (HMS) students are already making a difference in the health care community. Now, they are at HBS fine-tuning their leadership skills in preparation of receiving their... View Details
  • 07 Sep 2021
  • News

One Degree of Difference

Courtesy Paris Wallace Courtesy Paris Wallace At 70 employees strong, the Boston-based digital company Ovia Health is on the smallish-but-mighty size compared to the rest of the local tech hub. Competing for... View Details
Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Ambulatory Health Care Services