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  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer... View Details
Keywords: by Dina Gerdeman
  • February 2011 (Revised December 2012)
  • Case

Coca-Cola on Facebook

By: John Deighton and Leora Kornfeld
In late 2008, executives at Coca-Cola had to decide what to do with a fan-created page on Facebook that had amassed over one million followers in three months. From a legal point of view the fan-created page was in violation of Facebook's terms of service as a... View Details
Keywords: Change Management; Governance Controls; Policy; Brands and Branding; Marketing Channels; Social and Collaborative Networks; Food and Beverage Industry
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    William A. Sahlman

    William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

    Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

    Keywords: e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry
    • Web

    About - Race, Gender & Equity

    where she practiced a culturally responsive pedagogy model in her home community. She brings those insights and creativity with her in this role. Sign Up For Our Newsletter Join our mailing list to receive updates on our work. Sign Up... View Details
    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    anticipatory regret can lead to indecision and costly delays. 71 This anxiety can be particularly problematic for executives in fast-moving industries. Successful management teams in turbulent industries develop certain practices to cope... View Details
    Keywords: by Michael A. Roberto
    • 26 Sep 2023
    • Book

    Digital Strategy: A Handbook for Managing a Moving Target

    characterized the industrial age (Birkinshaw, 2018). Second, we define what digital strategy is and explain how it matters to competition. Third, we highlight a few themes from this book’s chapters that illustrate how digital strategy is... View Details
    Keywords: by Dina Gerdeman; Information Technology; Technology
    • 16 Nov 2021
    • HBS Case

    How a Company Made Employees So Miserable, They Killed Themselves

    can make extreme means seem justifiable.” A company spiraling into debt France Télécom’s troubles started in the late 1990s, after the French government turned the national telephone monopoly into a publicly traded company, now known as Orange. The telecommunications... View Details
    Keywords: by Michael Blanding
    • Web

    Profiles - MBA

    not only enhance military operations and improve the lives of service members but also transform various industries and improve society as a whole. Professional goals: My goal is to leverage my experience to bridge the gap between the... View Details
    • 18 Mar 2013
    • HBS Case

    HBS Cases: LEGO

    age 12. The LEGO brick played with by kids and adults around the globe came into being during Godtfred's tenure. He considered it a unique, sturdy, simple product—a system—that offered endless opportunities for creative fun, and drew up a... View Details
    Keywords: by Maggie Starvish; Entertainment & Recreation
    • 29 Oct 2013
    • First Look

    First Look: October 29

    to everyday transactions like selling a house, buying a car, or landing a new contract. Wheeler also draws lessons on agility and creativity from fields like jazz, sports, theater, and even military science. Publisher's link: View Details
    Keywords: Sean Silverthorne
    • Web

    Human Behavior & Decision-Making - Faculty & Research

    Stakeholder Relations ; Business and Government Relations ; Creativity ; Reputation ; Social and Collaborative Networks ; Civil Society or Community ; Social Issues ; Poverty ; Strategy ; Construction View Details
    • January 2009 (Revised June 2024)
    • Case

    Design Thinking and Innovation at Apple

    By: Stefan Thomke and Barbara Feinberg
    Describes Apple's approach to innovation, management, and design thinking. For several years, Apple has been ranked as the most innovative company in the world, but how it has achieved such success remains mysterious because of the company's obsession with secrecy.... View Details
    Keywords: Design; Corporate Entrepreneurship; Innovation and Management; Product Design; Product Development; Research and Development; Creativity; Technology Industry
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      Michael A. Wheeler

      Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

      Keywords: e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry
      • 02 Jun 2009
      • First Look

      First Look: June 2, 2009

      in many creative industries, monetary incentives play a reduced role in motivating authors to remain creative. Data on the supply of new works are consistent with the argument that file sharing did not discourage authors and publishers.... View Details
      Keywords: Martha Lagace
      • Web

      Online Business Courses & Certifications | HBS Online

      business’s resources, processes, and profit formula. 6 weeks, 5 hrs/week Enroll by May 15 $1,850 Certificate Design Thinking and Innovation Srikant Datar Leverage design thinking principles and creative problem-solving tools to develop... View Details
      • 12 Oct 2011
      • First Look

      First Look: October 12

      contrast, the sum of gross job creation and destruction at target firms exceeds that of controls by 13% of employment over two years. In short, private equity buyouts catalyze the creative destruction process in the labor market, with... View Details
      Keywords: Sean Silverthorne
      • Web

      Student Journey - Entrepreneurship

      advice. Rock VC Partners — Experienced VCs provide 1:1 feedback and advice. New Venture Competition — All entrants receive in person and written feedback from entrepreneurs, investors, and industry experts. Professors — Get insights from... View Details
      • Web

      Leadership - Faculty & Research

      encountered, it recalibrated, iteratively creating continuity and restoring order. Daini survived the crisis without an explosion or a meltdown. October 2014 Article The Transparency Trap By: Ethan Bernstein To get people to be more View Details
      • Web

      Business History - Faculty & Research

      simplistic assumptions about business behavior also enabled business history to be highly creative and, at times, to exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship.... View Details
      • 24 Nov 2008
      • Research & Ideas

      Harvard Business School Discusses Future of the MBA

      in large and small groups. They wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are available from Harvard Business Publishing); collected data on... View Details
      Keywords: by Roger Thompson & HBS Bulletin; Education