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- All HBS Web (943)
- Faculty Publications (128)
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
most studies of the online threat begin. In most, though not all, retail verticals, online retailers can offer lower prices than brick-and-mortar retailers because of their lower cost structures. In the face of this price competition,... View Details
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
necessarily charging higher prices to take advantage of inexperienced companies, says Stanton. They could also be trying to recoup their higher costs in working with a first-time employer, who might need more hand-holding navigating the... View Details
- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
for someone to get off the ground: enough to buy inventory, rent space, and begin to generate an income in order to feed, clothe, and shelter a family. A legal loan of that amount from a real bank is also the difference between paying... View Details
Keywords: by Martha Lagace
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
tasks can cost physicians extra coordination time, plus doctors still need to review and authorize orders in an EHR before they are submitted. The study examined the relationship between physician... View Details
- 11 Aug 2003
- Research & Ideas
Cheap, Fast, and In Control: How Tech Aids Innovation
Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old saw, "If it ain't broke,... View Details
Keywords: by Wendy Guild
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
behavior. Indeed, a significant cost for corporations—the cost associated with compensating key employees with stock options—was until recently treated as an expense for tax purposes but not for financial... View Details
Keywords: by Mihir Desai
- 19 Sep 2011
- Research & Ideas
Doomsday Coming for Catastrophic Risk Insurers?
behavioral issues. Say you work at an insurance agency. Your job is to devise protection, and you've discovered, as many insurers do, that catastrophic reinsurance is expensive. Meanwhile, your boss has been hounding you for months to keep View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
favor posted prices; our estimates suggest the latter is more important for explaining the shift away from auctions. We provide supporting evidence from a survey of eBay sellers and discuss why sellers might use a mix of auctions and posted prices in View Details
Keywords: Sean Silverthorne
- 13 Aug 2007
- Research & Ideas
The Dark Side of Trust
introduction. Statistical analyses show that the plumbers' responses varied systematically with levels of trust. Those who trusted their current suppliers were less likely to request a brochure (-13 percent), order a free sample (-6... View Details
- 05 Jun 2012
- First Look
First Look: June 5
ability of a firm to transfer its capabilities across markets: no learning, local learning, and global learning. Three equilibrium strategies arise: accommodate, marginalize, and collocate. We identify how these strategies emerge depending on the tradeoff between the... View Details
Keywords: Sean Silverthorne
- 06 Apr 2010
- First Look
First Look: April 6
Fire Unprofitable Customers? Willy C. Shih and Halle Alicia TeccoHarvard Business School Case 610-077 Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in View Details
Keywords: Martha Lagace
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
loss—which is how companies often gauge success. As such, they tend to view themselves as overhead, and they paradoxically try to justify their existence by falling into adversarial policing roles in an attempt to cut costs for the... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 21 Jan 2014
- First Look
First Look: January 21
increase performance while social comparison reduces it, especially for low-ability trainees. These effects appear when treatments are announced and persist through training. The findings are consistent with a model of optimal expectations in which low-ability... View Details
Keywords: Sean Silverthorne
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
The FBI has ordered Apple’s help unlocking an alleged terrorist’s iPhone. The company has opposed the request and turned to the court of public opinion for help with a verdict. As a House Judiciary Committee hearing gets underway this... View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
wisdom for banks was that in order to grow they should offer the best rates of deposit or buy another company. Instead, she said, Commerce Bank offered the worst deposit rate in every single local market. It has never made an acquisition.... View Details
Keywords: by Martha Lagace
- 20 May 2008
- First Look
First Look: May 20, 2008
domestic partners. In order to illuminate the interplay between these two levels, we review literature from two separate bodies of literature. Research in psychology and organizational behavior on candidate-employer negotiations sheds... View Details
Keywords: Martha Lagace
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
including streaming content). Even the best product design will end up subordinated to the best multi-sided platform. Software platforms have also been the source of much creative destruction. The reduction in transaction costs and... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
orientation of the "hierarchical industry leaders" can entail large missed opportunities for other members of the ecosystem, who are unable to fully exploit their potential in global markets. We argue that Japan has to adopt several key legislative measures... View Details
Keywords: Martha Lagace
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
students are assigned roles as managers of large cement manufacturers (simply designated White, Brown, Black, or Green Cement). A fifth student, who represents an environmental activist organization, is assigned the goal of purchasing as many permits as possible within... View Details
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
wrote the note, Mental Health and the American Workplace, exploring the extent of the phenomenon, its cost to organizations and employees, and some managerial responses. In some ways, it makes sense that mental health issues get buried.... View Details