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Show Results For
- All HBS Web
(2,559)
- People (8)
- News (883)
- Research (718)
- Events (3)
- Multimedia (162)
- Faculty Publications (311)
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- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
Fewer slides, more soul-searching Perhaps what’s most important, he instituted a training program that cast aside PowerPoint presentations and videos and replaced them with soul-searching conversations between both executives and... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
bias it is likely to show—directly contradicting the theory that ideological groups might self-select over time into increasingly biased camps. "The data suggests that people are engaging in conversation with each other online, even... View Details
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
organization's management team can do is be transparent (and) persistently continue open conversation and not expect to be perfect." Karl Hunrick suggested that we need to employ more managers willing to take risk, because... View Details
Keywords: by James Heskett
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- Summer 2013
- Article
A Tale of Two Stories: Sustainability and the Quarterly Earnings Call
By: Robert G. Eccles and George Serafeim
One of the challenges companies claim to face in making sustainability a core part of their strategy and operations is that the market does not care about sustainability, either in general or because the time frames in which it matters are too long. The response of... View Details
Keywords: Sustainability; Communication; Integrated Corporate Reporting; Investment; Environmental Sustainability
Eccles, Robert G., and George Serafeim. "A Tale of Two Stories: Sustainability and the Quarterly Earnings Call." Journal of Applied Corporate Finance 25, no. 3 (Summer 2013): 66–77.
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
Walmart has even crossed over with the gig economy by partnering with platforms including DoorDash, Postmates, Uber, and Lyft for package and grocery delivery. ‘You’re the CEO of Walmart’ So, is Walmart making the right investments for its future? “We spend a lot of... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
express your confidence in their ability to take it to the next level. I recommend leaving the group meeting of your direct reports a few minutes early and suggesting they continue the conversation among themselves. By doing so, you are... View Details
Keywords: by John Quelch
- 01 Sep 2021
- Op-Ed
How Women Can Learn from Even Biased Feedback
When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not... View Details
Keywords: by Francesca Gino
- January 2021
- Case
Anodot: Autonomous Business Monitoring
By: Antonio Moreno and Danielle Golan
Autonomous business monitoring platform Anodot leveraged machine learning to provide real-time alerts regarding business anomalies. Anodot’s solution was used in various industries in order to primarily monitor business health, such as revenue and payments, product... View Details
Keywords: Digital Platforms; Internet and the Web; Knowledge Sharing; Information Management; Sales; Value Creation; Product Positioning; Israel
Moreno, Antonio, and Danielle Golan. "Anodot: Autonomous Business Monitoring." Harvard Business School Case 621-084, January 2021.
- 26 Feb 2013
- First Look
First Look: Feb. 26
PublicationsCommentaries and Cases on the Law of Business Organization Authors:Allen, William T., Reiner Kraakman, and Guhan Subramanian Abstract This fourth edition is completely updated throughout. It now includes excerpts from important recent cases such as... View Details
Keywords: Sean Silverthorne
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
don’t have the benefit of ongoing conversations that happen when people are physically together, a distance that can easily result in misalignment. A dispersed working environment can only succeed if everyone is clear on their role. What... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
percent of Porsche-driving television and movie characters have been male. SUVs, however, are commonly associated with women drivers. To gauge the effect of the change among loyal Porsche owners, Avery analyzed online conversations among... View Details
- 10 Jan 2012
- Working Paper Summaries
The Evolving Basis for Legitimacy of the World Trade Organization: Dispute Settlement and the Rebalancing of Global Interests
Keywords: by Arthur Daemmrich
- 19 Dec 2022
- Research & Ideas
What Motivates People to Give Generously—and Why We Sometimes Don't
capacity for generosity. In the following conversation with the HBS Alumni Bulletin, they share insights into the research on why we respond the way we do, when asked. Alumni Bulletin: You’ve both studied some of the reasons people don’t... View Details
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
attitudes about leadership, culture and how products are designed and built.” Similarly, it’s important to talk about any peak moments in past jobs, school, etc. that inform your attitudes about leadership, culture and how products are designed and built. While these... View Details
Keywords: by Julia Austin
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage... View Details
Keywords: by James Heskett
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
those bands? What would leaders do if they found that they’re underpaying an employee? “That's often an inhibitor to people having this conversation because they're afraid of what they'll find,” says Opie. Step 2: Building a bridge... View Details
Keywords: by Pamela Reynolds
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
"nearly all of them expressed feeling some anxiety about having access to appropriate words," particularly when the work became highly technical, conversations became emotional, or when the workers were tired. Language barriers... View Details
Keywords: by Kim Girard
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
efforts in two recent cases, “The Brand Management of Places” and “Israel at 70: Is it Possible to (re)Brand a Country?” Success without a roadmap Government and business leaders hoping to shift the conversation about their regions might... View Details