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Show Results For
- All HBS Web
(1,412)
- People (17)
- News (577)
- Research (422)
- Events (3)
- Multimedia (1)
- Faculty Publications (250)
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- 01 Apr 2014
- First Look
First Look: April 1
914-014 Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford Customer View Details
Keywords: Sean Silverthorne
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
stronger in neighborhoods with more opportunities for organized crime. There are no effects on less economically motivated crimes. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55870 Compensation Consultants and... View Details
Keywords: Dina Gerdeman
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
healthy workers, benefit their reputations, and engender greater consumer and employee loyalty. Healthy communities also have more money to spend on non health care products and services than unhealthy ones. Underappreciated benefits... View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply... View Details
Keywords: Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
applications was provided by interservice competition in the U.S. military after World War II. In this period, American military leaders found themselves debating the arrangements that would best protect legitimate competition between military View Details
Keywords: by Pankaj Ghemawat
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
Hagiu and Altman provide a framework for doing so. They lay out four specific ways in which products and services can be turned into platforms and examine the strategic advantages and pitfalls of each: (1) opening the door to third... View Details
Keywords: Sean Silverthorne
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was... View Details
Keywords: by James Heskett
- 01 Jul 2014
- First Look
First Look: July 1
Jeremy C. Stein Abstract—We study optimal government debt maturity in a model where investors derive monetary services from holding riskless short-term securities. In a setting where the government is the only issuer of such riskless... View Details
Keywords: Carmen Nobel
- 03 Oct 2006
- First Look
First Look: October 3, 2006
Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details
Keywords: Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace
- 10 Jun 2008
- First Look
First Look: June 10, 2008
opportunities being created by information technology and the Internet. The increased emphasis Kelly placed on building leadership consulting services was itself a big change. The case asks what levers Kelly... View Details
Keywords: Martha Lagace
- 08 Jul 2008
- First Look
First Look: July 8, 2008
tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she found may surprise you:... View Details
Keywords: Martha Lagace
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim testified before the Committee on... View Details
Keywords: by Alnoor Ebrahim
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on performance management and incentive systems. He has provided expert testimony on performance pay before the U.S. Senate and served as a View Details
Keywords: by Roger Thompson
- 19 Aug 2008
- First Look
First Look: August 19, 2008
"November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder was off enjoying the winter break with his family and the other worked on lucrative consulting... View Details
Keywords: Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
negative outcomes, or as a rejuvenating experience, with positive post-break consequences. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52074 Harvard Business School Case 316-134 HourlyNerd HourlyNerd, a two-sided marketplace platform for... View Details
Keywords: Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne