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      • Faculty Publications  (498)

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      • August 1997 (Revised July 1999)
      • Case

      Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment

      By: Michael Beer
      Supplements the (B) case. View Details
      Keywords: Computer Industry
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      Beer, Michael. "Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment." Harvard Business School Case 498-017, August 1997. (Revised July 1999.)
      • August 1997 (Revised October 1997)
      • Case

      Hewlett-Packard's Santa Rosa Systems Division (B2): The Action Plans

      By: Michael Beer and Gregory C. Rogers
      Supplements the (B) case. View Details
      Keywords: Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (B2): The Action Plans." Harvard Business School Case 498-018, August 1997. (Revised October 1997.)
      • August 1997 (Revised September 1997)
      • Case

      Hewlett-Packard's Santa Rosa Systems Division (B3): Assessing Organizational Fitness Profiling

      By: Michael Beer and Gregory C. Rogers
      Supplements the (B) case. View Details
      Keywords: Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (B3): Assessing Organizational Fitness Profiling." Harvard Business School Case 498-019, August 1997. (Revised September 1997.)
      • July 1997 (Revised June 2001)
      • Case

      H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)

      By: Robert D. Austin and F. Warren McFarlan
      H.E. Butt Grocery Co. led the grocery industry in adopting many innovations, including category management, electronic data interchange, and continuous replenishment. They have also moved aggressively and profitably into newer applications such as Scanner-based payment... View Details
      Keywords: Information Management; Independent Innovation and Invention; Innovation and Invention; Business Organization; Risk and Uncertainty; Science-Based Business; Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Risk Management; Electronics Industry; Electronics Industry
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      Austin, Robert D., and F. Warren McFarlan. "H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)." Harvard Business School Case 198-016, July 1997. (Revised June 2001.)
      • June 1997
      • Teaching Note

      Silicon Graphics, Inc. (A) and (B) TN

      By: Marco Iansiti
      Teaching Note for (9-695-061) and (9-697-038). View Details
      Keywords: Computer Industry; Computer Industry
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      Iansiti, Marco. "Silicon Graphics, Inc. (A) and (B) TN." Harvard Business School Teaching Note 697-111, June 1997.
      • May 1997
      • Case

      CompUSA

      By: Krishna G. Palepu and Sarayu Srinivasan
      CompUSA was performing poorly until new management reorganized and redirected the business. Consequently, CompUSA became the top retailer in its industry. Management outlines its future plans. View Details
      Keywords: Restructuring; Change Management; Finance; Success; Performance Evaluation; Strategic Planning; Business Strategy; Computer Industry; Computer Industry; United States
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      Palepu, Krishna G., and Sarayu Srinivasan. "CompUSA." Harvard Business School Case 197-101, May 1997.
      • April 1997
      • Article

      Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry

      By: T. Khanna and M. Iansiti
      Keywords: Research and Development; Theory; Information; Information Infrastructure; Information Technology; Computer Industry
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      Khanna, T., and M. Iansiti. "Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry." Management Science 43, no. 4 (April 1997): 405–421.
      • February 1997 (Revised September 1997)
      • Case

      Apple Computer--1997

      By: David B. Yoffie
      Updates Apple Computer--1992. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Apple Computer--1997." Harvard Business School Case 797-098, February 1997. (Revised September 1997.)
      • December 1996 (Revised June 1998)
      • Case

      Midnight Networks, Inc.

      By: H. Kent Bowen and Marilyn Matis
      Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
      Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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      Bowen, H. Kent, and Marilyn Matis. "Midnight Networks, Inc." Harvard Business School Case 697-019, December 1996. (Revised June 1998.)
      • November 1996 (Revised December 1996)
      • Case

      Rogers Communications, Inc.: The Wave

      By: John A. Deighton, Karsten Voermann and Reginal Gilyard
      Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details
      Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada
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      Deighton, John A., Karsten Voermann, and Reginal Gilyard. "Rogers Communications, Inc.: The Wave." Harvard Business School Case 597-050, November 1996. (Revised December 1996.) (request a courtesy copy.)
      • October 1996 (Revised December 1996)
      • Case

      United Electric Controls

      By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
      United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details
      Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Electronics Industry; United States
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      Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
      • September 1996
      • Case

      Silicon Graphics, Inc. (B)

      By: Marco Iansiti and Alan D. MacCormack
      After the release of the "Challenge" computer in 1993, Silicon Graphics executives meet to discuss the follow-up project. Should they pursue an incremental improvement to the Challenge, or opt for a radically new design recently demonstrated at Stanford University? View Details
      Keywords: Decisions; Technological Innovation; Management Practices and Processes; Product Development; Hardware; Computer Industry
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      Iansiti, Marco, and Alan D. MacCormack. "Silicon Graphics, Inc. (B)." Harvard Business School Case 697-038, September 1996.
      • September 1996 (Revised April 1997)
      • Case

      GO Corporation

      By: Josh Lerner, Thomas J. Kosnik, Tarek AbuZayyad and Paul C. Yang
      GO faces a crisis in March 1991 when Microsoft announces the introduction of a competing operating system for pen-based computers. GO's managers must work with its venture financers, Kleiner Perkins, to redesign its financing, alliance, and product development... View Details
      Keywords: Value Creation; Digital Platforms; Competition; Private Equity; Adaptation; Crisis Management; Information Technology Industry; Information Technology Industry
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      Lerner, Josh, Thomas J. Kosnik, Tarek AbuZayyad, and Paul C. Yang. "GO Corporation." Harvard Business School Case 297-021, September 1996. (Revised April 1997.)
      • August 1996 (Revised September 1998)
      • Case

      TRADE'ex: The Stock Exchange of the Computer Industry - www.tradeex.com

      By: John A. Quelch
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      Quelch, John A., and Lisa Klein Pearo. "TRADE'ex: The Stock Exchange of the Computer Industry - www.tradeex.com." Harvard Business School Case 597-019, August 1996. (Revised September 1998.)
      • summer 1996
      • Article

      The Decline and Rise of IBM

      By: D. Q. Mills
      Keywords: Business Ventures; Computer Industry; Computer Industry
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      Mills, D. Q. "The Decline and Rise of IBM." MIT Sloan Management Review 37, no. 4 (summer 1996).
      • June 1996 (Revised January 1999)
      • Case

      XcelleNet, Inc. (A)

      By: Stephen P. Bradley, Richard L. Nolan and James Leonard
      XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote... View Details
      Keywords: Technological Innovation; Opportunities; Competitive Strategy; Competitive Advantage; Technology Networks; Computer Industry; Atlanta
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      Bradley, Stephen P., Richard L. Nolan, and James Leonard. "XcelleNet, Inc. (A)." Harvard Business School Case 796-189, June 1996. (Revised January 1999.)
      • March 1996
      • Teaching Note

      Dell Computer Corporation TN

      By: Das Narayandas
      Teaching Note for (9-596-058). View Details
      Keywords: Computer Industry
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      Narayandas, Das. "Dell Computer Corporation TN." Harvard Business School Teaching Note 596-098, March 1996.
      • March 1996 (Revised April 1996)
      • Case

      Andy Chew at Siemens Nixdorf: Change from the Middle

      By: Rosabeth M. Kanter and John F. McGuire
      Andy Chew, a British manager reassigned to Germany by a large German computer company, is in the middle of carrying out a project as a designated "change agent" in a program to reshape the culture toward one that is more entrepreneurial for success as a nimble global... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Organizational Culture; Information Technology; Technological Innovation; Business or Company Management; Projects; Computer Industry; Computer Industry; Germany
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      Kanter, Rosabeth M., and John F. McGuire. "Andy Chew at Siemens Nixdorf: Change from the Middle." Harvard Business School Case 396-204, March 1996. (Revised April 1996.)
      • March 1996 (Revised February 1997)
      • Case

      Change Agent Program at Siemens Nixdorf, The

      By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed
      To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details
      Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany
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      Kanter, Rosabeth M., John F. McGuire, and Afroze A Mohammed. "Change Agent Program at Siemens Nixdorf, The." Harvard Business School Case 396-203, March 1996. (Revised February 1997.)
      • February 1996 (Revised December 1996)
      • Supplement

      Apple Computer 1996

      By: David B. Yoffie
      Updates Apple Computer--1992. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Apple Computer 1996." Harvard Business School Supplement 796-126, February 1996. (Revised December 1996.)
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