Change Leadership - Publications - Faculty & Research

28 Apr 2020
Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

When Apoorva Pasricha (MBA 2019) assumed her role with the City of San Jose’s Mayor’s Office of Technology & Innovation as an HBS Leadership Fellow in August 2019, her mandate was to implement San Jose’s ‘Smart City’ road map.... View Details

March 4, 2021
Article

Are Your Managers in Sync with Your Change Strategy?

By: Joseph B. Fuller and Bill Theofilou

According to new research conducted by the authors, C-suite executives and upper management often don’t agree on how their organizations need to remake themselves for a post-COVID world. As a result, when CEOs and their teams begin implementing their plans, they are... View Details

Keywords: Post-COVID; Leadership; Change Management; Strategy

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01 Jun 2016
What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

business models. This view is that a culture in which people trust each other and their leadership is one in which change (of a strategy or business model) is easier to achieve. Its advocates cite the... View Details

Keywords: by James L. Heskett

06 Apr 2020
News

Is China Ready for Leadership on the Global Stage?

11 Aug 2015
News

From Google to Alphabet, what does the change mean?

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details

Keywords: by Jim Aisner; Retail

February 2011
Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska

It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details

Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry

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30 Apr 2019
News

Leading Schools That Change Lives

In 2011, Brendan Kennealey (MBA 2006) returned to his high school alma mater in Wilmington, Delaware, to serve as the first non-clergy president in the Catholic school’s century-long history. “Salesianum School’s transition to lay View Details

Keywords: Deborah Blagg; Educational Support Services; Educational Services

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

ephemeral state of entropy we live in, called Digital." We're left with impression that changes in leadership required for success in the fast-moving information economy will be achieved with limited... View Details

Keywords: by James Heskett

14 Feb 2017
Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

change—business leaders have entered a new era requiring new ways of leading. Traditional management methods seem no longer sufficient to address the volume of change we are seeing. I label this VUCA 2.0. In a 1998 report designed to... View Details

Keywords: by Bill George

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Online Leadership and Management Courses | HBS Online

Management Essentials Professors Joseph Fuller & David Garvin Master four vital managerial processes: decision-making, implementation, organizational learning, and change management. 8 weeks, 4-7 hrs/week Pay by September 25 $1,850... View Details

January – February 2009
Article

Transformation: The Quiet Role of Coalitional Leadership

By: Stephen Friedman and James K. Sebenius

Keywords: Transformation; Alliances; Leadership

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01 Dec 2018
News

Adapting to Meet Changing Needs

program participated in an intensive summer seminar on systems engineering before beginning their first-year studies in the MBA Program. HBX Course Development Stretches and Energizes Faculty In developing new Leadership courses for the... View Details

21 Apr 2021
Video

Legacy, Leadership and Transformation at America's National Ballet Company

03 Nov 2018
News

Facing iPhone Troubles, Apple Tries to Change the Story

Web

Clive Chang Archives | Social Enterprise

Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results Leadership In Challenging Times: Clive Chang (MBA 2011)... View Details

14 Dec 2021
News

The Four Principles Of Change Management

September 2007
Supplement

Leadership in Law: Amy Schulman at DLA Piper (Video Supplement)

By: Boris Groysberg

What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details

Keywords: Law; Personal Development and Career; Time Management; Work-Life Balance; Governing and Advisory Boards

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