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- All HBS Web
(1,009)
- People (1)
- News (372)
- Research (470)
- Multimedia (8)
- Faculty Publications (212)
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- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
access to many diverse transactions through a single device, be it a mobile phone, a videogame system, an iPod, a car navigation system, etc. Q: Software platforms naturally lead to multi-sided business but Apple seems to be the outlier... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
advertising as well as other opportunities for multi-tasking while we await responses to our last click. Original Article We are witnessing a race to reduce the time required to fill the tank of a car with gasoline. Why, when Mobil... View Details
Keywords: by James Heskett
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
wagon wheel factory after the car has been invented.—Alex Urquhart, GE Commercial Finance This has been a critical motivational point for Phanstiel at PacifiCare. When the company unveiled its growth plans to employees, people were so... View Details
Keywords: by Paul Michelman
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
car wreck in slow motion. The protections afforded international investors in these environments stand in contrast to the treatment of local investors and firms. This highlights another way in which global investors, particularly... View Details
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
and where to cut was clearly a plus for Carlos Ghosn, who is not a GE alumnus but is one of the cases we teach on a new CEO widely known for transforming the nearly bankrupt Japanese auto manufacturer Nissan into one of the world's most successful View Details
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
is: job ownership: nature or nurture? What do you think? Original Column There’s an age-old question: “Does anyone ever take a rental car to the car wash?” For years, Bill Marriott instinctively has picked... View Details
Keywords: by James Heskett
- 14 Mar 2011
- Research & Ideas
Keeping Credit Flowing to Consumers in Need
employment will be sporadic, and they will have difficulty making ends meet. If lenders tighten credit, they will of course reduce their risk; but at the same time millions of Americans, barred from borrowing, will be unable to leverage their incomes to buy either a... View Details
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
software. And many hardware vendors trumpet their ability to execute these algorithms or store their output quicker, faster and cheaper. New algorithms are seductive in exactly the same way features on a new car are seductive. But let's... View Details
Keywords: by Andrew McAfee
- 22 Dec 2015
- First Look
December 22, 2015
Uber provides ride services much like a traditional taxi company, but it owns no cars and employs no drivers, and instead matches independent car owners with customers looking for rides. Airbnb provides a... View Details
Keywords: Carmen Nobel
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
that a sizable decline in mortgage payments (up to 50%) induces a significant increase in car purchases (up to 35%). This effect is attenuated by voluntary deleveraging. Borrowers with lower incomes and housing wealth have significantly... View Details
Keywords: Sean Silverthorne
- 11 Dec 2018
- Research & Ideas
Free Trade Needs Nurturing—and Other Lessons from History
"By trying to manage trade flows in any specific product through tariffs or barriers, you will affect many other elements with effects that are difficult to predict." Reinert: For millennia, most trade was either in raw material or in finished goods. Until... View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
customer will buy his or her next car from them, and at that, a second purchase could well be years away. While many firms are clearly bent on getting big fast, some competitors are adopting a get-it-right-first strategy instead. One such... View Details
Keywords: by Peter Jacobs
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
identified by KT’s team include the Internet of Things (including connected cars and smart city/homes), media, health, energy, and security and surveillance, which might provide some quick wins both in terms of revenues and market lead.... View Details
Keywords: Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
that design innovation often involves a high degree of uncertainty in terms of market success. "It's very hard to understand what people want," he says. "If I make a car that can brake in 10 yards instead of 50, that's a... View Details
- 30 Jan 2018
- First Look
January 30, 2018
vehicles that are not privately owned to provide cheaper, safer, and "greener" travel to more consumers, more often. The potential economy-wide disruptions caused by this transportation system are enormous. How will car... View Details
Keywords: Sean Silverthorne
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
consumers trade down to models that stress good value, such as cars with fewer options. Tough times favor multi-purpose goods over specialized products, and weaker items in product lines should be pruned. In grocery-products categories,... View Details
Keywords: by John Quelch
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many... View Details
Keywords: by Sean Silverthorne
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
"name your own price" devices, permission marketing, group buying, price comparison engines, car purchase Web sites, mass customization, etc. It is still largely a new way of thinking whose domain and modalities remain to be... View Details
Keywords: by Martha Lagace
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
says John. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.” In another experiment involving a car GPS system, the researchers showed some... View Details