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  • 01 Dec 2010
  • News

The Transformers

entrepreneurs, Bradach and Tierney identified a problem in need of a solution. A booming economy during the 1990s, culminating in dot-com mania, generated a tremendous amount... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • 2013
  • Working Paper

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
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  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

H. Duell, Commission of the U.S. Patent Office in 1899 (early in Gordon’s “special century”). What I believe, based on personal homework, is... View Details
Keywords: by James Heskett
  • 01 Mar 2006
  • News

The Producers

can rack up U.S. box office receipts of just over $380 million (not including consumer product tie-ins), and unexpected hits like Mel Gibson’s The Passion of the Christ grossed... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
  • 24 Jan 2025
  • News

The Network Effect

Karan Mathur (left) and Dina Model (Illustration by Gisela Goppel) When Dina Model and Karan Mathur (both MBA 2015) met through mutual friends during their first year at HBS, neither was envisioning a future business deal. “We didn’t realize that we had shared... View Details
  • 15 Oct 2001
  • Op-Ed

Lessons from the Rubble

take care of things while the folks in the Pentagon figured out what to do next. In View Details
Keywords: by Debora L. Spar
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

representing groups of investors, and from those in the U.S. and other countries—if at all representative—provide what is for me a rather sobering assessment of View Details
Keywords: by James Heskett
  • April 2021
  • Article

Utilizing Time-driven Activity-based Costing to Determine Open Radical Cystectomy and Ileal Conduit Surgical Episode Cost Drivers

By: Janet Baack Kukreja, Mohamed A. Seif, Marissa W. Merry, James R. Incalcaterra, Ashish M. Kamat, Colin P. Dinney, Jay B. Shah, Thomas W. Feeley and Neema Navai
Objectives
Patients undergoing radical cystectomy represent a particularly resource-intensive patient population. Time-driven activity based costing (TDABC) assigns time to events and then costs are based on the people involved in providing care for specific... View Details
Keywords: Time-Driven Activity-Based Costing; Value-based Healthcare; Health Care and Treatment; Cost; Cost vs Benefits; Analysis
Related
  • 11 Jul 2019
  • Blog Post

Meet the MBA Class of 2020

Cross Blue Shield of Nebraska, U.S. Senate Health, Education, Labor & Pensions Committee, U.S. Department of Health & Human Services, Health Resources & Service Administration HBS ACTIVITIES... View Details
  • 11 May 2022
  • Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

a mom at HBS? Being away from family and in a new place was hard because your back-up options for child care are more limited. And COVID unfortunately did not help. What advice do you have for prospective... View Details
  • 11 Jun 2021
  • News

The Power of Resilience

my cancer care and helping me find the right place for treatment and answering my questions around medications, etc. But given their expertise in... View Details
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

begin? A: One of the most hopeful things we discovered in the course of this research is that the revolution, if you will, has already started.... View Details
Keywords: by Roger Thompson; Health
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • Web

Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School

financial advisory capacity in U.S. and foreign transactions. By 1966, Lehman Brothers, described by Time magazine as “a diversified department store of high finance,” ranked among View Details
  • 22 Nov 2004
  • Research & Ideas

Side Effects: The Case of Propecia

Physicians could be enticed with promises of increased business. Another advantage to the product claim route: Merck could boast greater success with patients than its chief drug competitor in View Details
Keywords: by Sean Silverthorne; Health; Pharmaceutical
  • Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

China Trade Bibliography Manuscript Collections Related Collections Site Credits “Business is too important and interesting not to be chronicled somehow,” Albert Heard wrote. 1 He was referring to his family’s firm, Augustine Heard & Co., which reigned among View Details
  • 06 Feb 2023
  • Blog Post

Meet the Black Investment Club

his career in renewable energy and came to HBS with seven years of experience in early-stage project development and due diligence for U.S. government energy resilience... View Details
Keywords: Private Equity; Venture Capital; Investment Management / Hedge Fund
  • May 11, 2017
  • Article

Good Riddance to Big Insurance Mergers

By: Leemore S. Dafny
Federal judges issued preliminary injunctions halting mergers of four of the five largest U.S. health insurers. These decisions provide more precedent to support challenges of mergers between competitors in health care markets—whether payers or providers. View Details
Keywords: Mergers and Acquisitions; Insurance; Health Care and Treatment; Health Industry; Insurance Industry
Related
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

concluded that "governments should fund education in math and science ... Markets will take care of entrepreneurial innovation." Jay Somasundaram asked whether we are even asking View Details
Keywords: by Jim Heskett
  • 17 Nov 2008
  • Research & Ideas

Decoding the Artful Sidestep

We heard question-dodging in the U.S. presidential debates not long ago. And everyone hears it in normal political discourse, View Details
Keywords: by Martha Lagace