Publications

11 Oct 2023
Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

principles. As we touched down in Seoul, we were fully prepared to hit the ground running, poised to maximize the value of our ten days together. Reflecting on my time in Seoul, a few key lessons resonate:... View Details

26 Feb 2025
Blog Post

Exploring value-based care: My summer internship with Main Street Health

foundation, I wanted to pivot for the summer and gain hands-on operational experience at a startup. Main Street Health provided the perfect opportunity to do just that—working in View Details

Keywords: Health Care

Article

A Multi-country Test of Brief Reappraisal Interventions on Emotions During the COVID-19 Pandemic

By: Ke Wang, Amit Goldenberg, Charles Dorison, Jeremy Miller, Jennifer Lerner and James Gross

The COVID-19 pandemic is increasing negative emotions and decreasing positive emotions globally. Left unchecked, these emotional changes may have a wide array of adverse impacts. To reduce negative emotions and increase positive emotions, we will examine the impact of... View Details

Keywords: COVID-19; Emotion Regulation; Reappraisal; Interventions; Health Pandemics; Emotions; Global Range

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December 2020
Case

Tokio Marine Group (A)

By: David J. Collis, Nobuo Sato and Akiko Kanno

Tokio Marine, Japan's leading insurance company, has spent nearly two decades building a global footprint in different insurance businesses around the world. As the company becomes majority non-domestic it has to make a choice of what organisation structure to adopt to... View Details

Keywords: Organisational Design; Culture; Values; Global Strategy; Organizational Structure; Organizational Culture; Values and Beliefs; Insurance Industry; Japan

2020
Book

Healthy Buildings: How Indoor Spaces Drive Performance and Productivity

By: Joseph Allen and John D. Macomber

By the time you reach 80, you will have spent 72 years of your life indoors. Like it or not, humans have become an indoor species. This means that the people who design, build, and maintain our buildings can have a major impact on our health.
Ever feel tired... View Details

Keywords: Architecture; Real Estate Development; Air Pollution; Air Quality; Public Health; Productivity Gains; Buildings and Facilities; Health; Pollutants; Performance Productivity; Construction Industry

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May 2011
Article

Underdog Branding: Why Underdogs Win in Recessions

By: Neeru Paharia, Anat Keinan and Jill Avery

Underdog stories about overcoming great odds through passion and determination are particularly resonant during difficult times as they inspire us and give us hope when the outlook we face is bleak. They promise that success is still possible, a much needed message in... View Details

Keywords: Marketing; Brand Building; Brand Management; Brand Positioning; Competitive Positioning; Brands and Branding; Economics; Marketing Communications; Marketing Strategy; Advertising Campaigns; Advertising Industry; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Fashion Industry; Food and Beverage Industry

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24 Oct 2016
News

Health Care Pioneer Giusti Named McCance Senior Fellow at HBS

Kathy Giusti (MBA 1985) (photo courtesy of Kathy Giusti) Henry McCance (MBA 1966) (photo by Susan Young) Kathy Giusti (MBA 1985) (photo courtesy of Kathy Giusti) Henry McCance (MBA 1966) (photo by Susan... View Details

Keywords: Susan Young

19 Jul 2019
Blog Post

Making a Broader Impact with Multiple Disciplines

humanly-impossible procedures with precision, accuracy, and consistency. I work on commercializing science and building businesses around these technology paradigms to democratize high-quality surgical care to billions around the world.... View Details

Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

leadership style and values. “I found this smart, talented, ambitious group of leaders at Nike who also had a very good sense of balance and sense View Details

Web

Women, Work, and the “M” Word - Blog: Health Supplement

2021 as the co-founder and COO of Elektra Health to focus on smashing the menopause taboo. Together with my co-founder Alessandra Henderson and founding physician Dr. Anna Barbieri, an OB/GYN specializing in... View Details

January 27, 2010
Article

Leadership with a Small 'l'

By: Richard Bohmer

What exactly do we mean by leadership in health care? Does it mean to take formal positions in senior leadership teams in hospitals, trusts, health boards, ministries of health, and professional societies-what might be termed leadership with a big "L?" Or does it mean... View Details

Keywords: Decision Choices and Conditions; Leadership; Service Delivery; Service Operations; Organizational Culture; Outcome or Result; Performance Effectiveness; Health Industry

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June 2021
Case

HelloSelf: Launch

By: John R. Wells and Benjamin Weinstock

In April 2021, Charles Wells, founder and CEO of HelloSelf was reflecting on the company’s progress since it launched two years earlier. HelloSelf’s goal was to help the mentally ill recover and those who were mentally fit to stay well and feel even better. To do this,... View Details

Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Growth and Development Strategy; Great Britain

06 May 2019
Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

its annual recognition of best performing CEOs in the world. Kost: What does it take to build a culture of View Details

Keywords: by Danielle Kost; Health

30 May 2019
What Do You Think?

Is There a Distinctive West Coast Style of Management?

believe that there exists a much stronger creative and entrepreneurial drive in the West and the Northwest than on the East Coast A culture of... View Details

Keywords: by James Heskett; Education

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

short, intensive course for MBA students called Anatomy of a Badass, which was a primer on being unapologetically authentic at work. Here, they talk with the HBS Alumni... View Details

Keywords: by Jen McFarland Flint

August 2012
Case

ARISE: A Destination-for-a-Day Spa

By: Michael Beer and Lynda St. Clair

A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as "personal wellness coaches" (PWCs) with high commitment and broad responsibilities, the... View Details

Keywords: Compensation and Benefits; Motivation and Incentives; Organizational Design; Organizational Culture; Service Delivery; Competitive Strategy; Innovation Strategy; Health Industry; Health Industry; Health Industry; Texas

July 2010 (Revised September 2011)
Background Note

Hiring Professionals in China: A Practitioner's Guide

By: Heidi K. Gardner

This note outlines how leading professional service firms operating in China revise their standard hiring practices to fit local challenges and customs. Based on interviews with professionals in a number of established accounting, strategy consulting, and executive... View Details

Keywords: Talent and Talent Management; Globalized Firms and Management; Employees; Selection and Staffing; Service Industry; China