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- All HBS Web
(1,518)
- People (4)
- News (418)
- Research (868)
- Multimedia (2)
- Faculty Publications (61)
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- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
- 08 May 2019
- News
Lessons from the Ashes
Journal, and grew to include everything from magazines to radio and TV stations. Warwick Fairfax (MBA 1987), the founder's great-great grandson, grew up with the expectation that he would someday run the company and carry on the family... View Details
- 09 Jan 2020
- News
Your Whole Self
every week. Truthfully, I was not the person or the leader I wanted to be. And I ended up having a snowboarding accident, which put me into physical therapy for about a year. It was in that year that I really came to realize that not only... View Details
- 01 Jun 2020
- News
Inside Out
Healthy Buildings: How Indoor Spaces Drive Performance and Creativity Healthy Buildings: How Indoor Spaces Drive Performance and Creativity Senior Lecturer John Macomber grew up working for the George B.H. Macomber Company, the... View Details
- 01 Jun 2009
- News
Cynthia Carroll
several fatalities there. There were 28,000 employees at that mine; we brought people up from below ground and worked to retrain and refocus them. We lost millions of dollars while production was curtailed, but it was the right thing to... View Details
- 10 Dec 2014
- News
Front-Row Seat
battling it out over the issues of the day.” The Atlantic has been profitable for five years now, with advertising revenue up 40 percent over last year. For now, at least, all online content is free, including full articles from the print... View Details
- 01 Jun 2014
- News
Ready for Takeoff
ten. Even TAM call centers are staffed with temporary operators fluent in the languages of the Cup teams. All of which seems like a lot to ask of a 39-year-old CEO who celebrated her first anniversary on the job last month. But Sender says she's motivated by something... View Details
- 01 Dec 2004
- News
Retirement's Changing Face
visions of what it means to retire. (We didn’t come up with a better word, although one member of the Class of 1958 referred to a state of “re-inspirement” in his 45th Reunion book.) What the five seem to have in common — aside from a... View Details
Keywords: Personal Services
- 01 Sep 2015
- News
The Business of Love
inspiration boards with images ranging from playful to sexy to Brooklyn, to get a better sense of the brand Jess Deckinger describes as “warm and fuzzy,” and “a cooler way to do dating.” As the meeting ends, one designer sums up the... View Details
Keywords: April White
- 01 Dec 2012
- News
50 Years & Counting
in a sequential way—one individual, then another, and so on—you dramatically increase the likelihood that you're going to end up with discriminatory hiring practices. You're more likely to let your biases take over and to use stereotypes... View Details
- 03 May 2013
- News
Looking Through Glass, Historically
irregularities. Something in me wanted to get to the bottom of it. In addition, I had a gnawing question: If I had been there then, could I have made a difference? WHY DID YOU DECIDE TO WRITE THE BOOK? I hardly started out with the... View Details
- 01 Mar 2008
- News
Classroom Legend
he produced on what he called the “artistry” of teaching. Inspired by Christensen’s example, successive generations of teachers — in business, law, medicine, and other disciplines — continue to take up that challenge today. “For many of... View Details
- 12 Dec 2018
- News
Lesson Plan
than I ever knew I was, and it’s much easier to do than I ever expected, because I have 10,000 students in the district who need the money to go to them instead of vendors and contractors. They make it easy to stand up to the... View Details
- 01 Jan 2003
- News
Greylock
University, 1964 A.B. Woodrow Wilson School of Public and International Affairs (Economics) Columbia Law School (International Fellows Program), 1967, J.D. "Pick a career that you will really enjoy. If your choice is based on just prestige and money, you may end View Details
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
moms don’t have time to do: eat, read, work out, breathe, and have sex. Actress Evangeline Lilly writes about the importance and impact of film. Bestselling author Rene Denfeld focuses on her relationship with food after growing up... View Details
- 01 Sep 2010
- News
RX for Change
discussions that took place back in May at Emory University Hospital Midtown will affect more than the bottom line. It will impact the quality of care delivered to thousands of people. Midtown is a 511-bed facility serving over 150,000... View Details
- 01 Jun 2009
- News
Letters to the Editor
many organizers use high-pressure tactics to get cards signed. Probably the most damaging however is the impact unions have on innovation. Unions fight change — any change — on the factory floor. Over the years, management gives up trying... View Details
- 01 Mar 2005
- News
Answering the Call
ended, and the delighted diners got up to leave, all in about one hour.” More than thirty years later, Professor David Upton makes Benihana the very first case he teaches in his Technology and Operations Management course (POM’s... View Details
- 01 Mar 2017
- News
The Middle Way
Woods”—a series of demonstrations involving environmental and First Nations activists blocking the path of logging equipment and chaining themselves to trees and bulldozers. The protests attracted international attention and spread beyond... View Details
Keywords: Dan Morrell; photos by Kamil Bialous