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Show Results For
- All HBS Web
(1,146)
- News (195)
- Research (741)
- Events (8)
- Multimedia (18)
- Faculty Publications (495)
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- 24 Apr 2023
- HBS Case
What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks
business—economies of scale and repeatable models, for example—might not apply. You Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Dispensing Justice: The Case for Legalizing Cannabis Nationally When View Details
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
'gut check' on big decisions is always prudent. I realize that is the sort of bias these authors warn about, but the application of their methods shouldn't reduce decision-making to a formula " Phil Clark had a more encompassing view... View Details
Keywords: by James Heskett
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
prompt engineering,” Brand says. “I think there’s a lot that future researchers could do to iterate and get us a little bit closer to real-world studies.” You Might Also Like: Is AI Coming for Your Job? Why Confronting Racism in AI 'Creates a Better Future for All of... View Details
Keywords: by Kristen Senz
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
Center] Related Reading: The Entrepreneurs Who Invented Economic Forecasting Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale RESEARCH PAPER: Bias in Official Fiscal Forecasts: Can Private Forecasts... View Details
- September 2019 (Revised December 2022)
- Background Note
African American Inequality in the United States
By: Janice H. Hammond, A. Kamau Massey and Mayra G. Garza
This note describes how historical and on-going policies and practices that discriminate against African Americans led to present-day inequality. Topics include slavery, segregation, Jim Crow laws, “black codes,” and policies and practices relating to criminal justice,... View Details
Keywords: African Americans; Justice; Slavery; Discrimination; Race; Equality and Inequality; Prejudice and Bias; Policy; History; United States
Hammond, Janice H., A. Kamau Massey, and Mayra G. Garza. "African American Inequality in the United States." Harvard Business School Background Note 620-046, September 2019. (Revised December 2022.)
- 17 Nov 2016
- Op-Ed
What's Behind the Unexpected Trump Support from Women
Before last week’s election, polls and pundits suggested that Donald Trump’s presidential campaign was doomed to failure, because it could not attract enough votes from women, who saw him as a misogynist—and worse. Conventional wisdom crashed and burned, however, as 42... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
Small Business Using Fintech to Disrupt Eastern Bank from Within Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech Are fintech loans good for consumers? Share your insights below. View Details
- 20 Oct 2020
- Sharpening Your Skills
Steps to Help You Get Out of Your Own Way
We've all experienced them, days when we are easily distracted from important work, can't think clearly, and make poor decisions. "I can't get out of my own way today," we say. One antidote might be to break the cycle, step back and reflect, and make more time away... View Details
Keywords: by Sean Silverthorne
- 16 Mar 2015
- Research & Ideas
Advice on Advice
discounting the wisdom they were given, often because of an egocentric bias that has them naturally favoring their own viewpoints. Sometimes people will ask for advice from others, but their true goal is to seek validation or praise for... View Details
Keywords: by Dina Gerdeman
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
California families. The result was perhaps a bias toward gaining evidence in support of a predetermined strategy. California is a car culture. Most households undertake a weekly shopping expedition, supplemented with stock-up purchases... View Details
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details
Keywords: by Dina Gerdeman
- 2013
- Book
Judgment in Managerial Decision Making
By: Max Bazerman and Don A. Moore
Is your judgment influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those biases to make better... View Details
Keywords: Decision Choices and Conditions; Judgments; Management Practices and Processes; Management Skills; Managerial Roles; Performance Improvement; Prejudice and Bias
Bazerman, Max, and Don A. Moore. Judgment in Managerial Decision Making. 8th ed. John Wiley & Sons, 2013.
- 21 Dec 2011
- Research & Ideas
The Most Common Strategy Mistakes
strengths. There's an inward-looking bias in many organizations. You might perceive customer service as a strong area. So that becomes the "strength" on which you attempt to build a strategy. But a real strength for strategy... View Details
Keywords: by Joan Magretta
- July 2020 (Revised January 2021)
- Case
Rosalind Fox at John Deere
By: Anthony Mayo and Olivia Hull
Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and... View Details
Keywords: Agribusiness; Change Management; Experience and Expertise; Talent and Talent Management; Diversity; Gender; Race; Engineering; Geographic Location; Globalized Markets and Industries; Leadership Development; Leadership Style; Leading Change; Management Style; Management Teams; Organizational Culture; Personal Development and Career; Prejudice and Bias; Power and Influence; Status and Position; Trust; Agriculture and Agribusiness Industry; United States
Mayo, Anthony, and Olivia Hull. "Rosalind Fox at John Deere." Harvard Business School Case 421-011, July 2020. (Revised January 2021.)
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
"Radial Age" advertising campaign in 1968. 2 The August 1968 Consumer Reports awarded its top two spots to radials and documented the new technology's longer life, increased safety, handling and economy relative to even top-of-the-line View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
Misconduct? How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Identify Great Customers from Their First Purchase Related reading from the Working Knowledge Archives The Yelp Factor: Are Consumer Reviews Good for... View Details
- 2014
- Working Paper
Digital Discrimination: The Case of Airbnb.com
By: Benjamin Edelman and Michael Luca
Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to facilitate trust, many platforms encourage sellers to provide personal profiles and even to post pictures of themselves. However,... View Details
Keywords: Prejudice and Bias; Internet and the Web; Race; Trust; Renting or Rental; Accommodations Industry; Real Estate Industry
Edelman, Benjamin, and Michael Luca. "Digital Discrimination: The Case of Airbnb.com." Harvard Business School Working Paper, No. 14-054, January 2014.
- 27 Oct 2020
- Research & Ideas
Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?
career. In a perfect world, women and people of color wouldn’t need to weigh such trade-offs, Chang says. Companies would find ways to reduce the strain on people who stand alone in a group and mitigate bias in promotion decisions. “We... View Details
Keywords: by Danielle Kost
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big financial nightmare.Rooting out... View Details
- 29 Jul 2022
- Research & Ideas
Will Demand for Women Executives Finally Shrink the Gender Pay Gap?
gained higher levels of education and workforce integration, leading analysts to blame ingrained bias and “occupational sorting” for the difference. Occupational sorting occurs when people select jobs based on their demographics. For... View Details
Keywords: by Kristen Senz