Publications

Publications

Filter Results: (508) Arrow Down
Filter Results: (508) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 18 of 508 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

These changes did not—as often assumed—result in the decline of family businesses but instead gave rise to a different kind of competitive and internationally oriented "Mittelstand." The study integrates approaches from new... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

Markets sometimes unravel, with offers becoming inefficiently early. Often this is attributed to competition arising from an imbalance of demand and supply, typically excess demand for workers. However this presents a puzzle, since... View Details
Keywords: Martha Lagace
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

similar to that of strategy. We present a conceptual framework to separate and relate business model and strategy. Business model, we argue, is a reflection of the firm's realized strategy. We find that in simple competitive situations... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such interactions. We analyze two years of data from 496 retail bank branches to investigate... View Details
Keywords: Sean Silverthorne
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

Louis T. Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52575 The Cross Section of Bank Value By: Egan, Mark, Stefan Lewellen, and Adi Sunderam Abstract—We study the determinants of value... View Details
Keywords: Carmen Nobel
  • 17 Jun 2014
  • First Look

First Look: June 17

Working Papers Putting Skin in the Game: Managerial Ownership and Bank Risk-Taking By: Bouwens, Jan, and Arnt Verriest Abstract—This paper examines the relation between managerial ownership and bank risk... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

Structure in Small-Scale Finance Authors:Carpena, Fenella, Shawn Cole, Jeremy Shapiro, and Bilal Zia Publication:The World Bank Economic Review Abstract Microfinance, the provision of small individual and business loans, has experienced... View Details
Keywords: Sean Silverthorne
  • 07 May 2013
  • First Look

First Look: May 7

644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) View Details
Keywords: Carmen Nobel
  • 29 Jul 2014
  • First Look

First Look: July 29

data security, implementation challenges, and the limits of education technology's impact in the classroom. Purchase this case: http://hbr.org/product/technology-innovations-in-k-12-education/an/314123-PDF-ENG Harvard Business School Case 814-080 ACA and the Union... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

and brand-building can boost stock prices by raising customer and investor expectations. But the penalties for not delivering on marketing promises are fast becoming as significant as not meeting quarterly earnings targets. Boeing had View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 02 Jun 2003
  • Research & Ideas

Stuck in Gear: Why Managers Don’t Act

re-tooled to successful and profitable strategic ends. In Revival of the Fittest, he draws on his extensive global research in such diverse industries as personal computers, brewing, tires, and consumer banking to outline the pitfalls... View Details
Keywords: by Martha Lagace
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

competitive situations there is a one-to-one mapping between strategy and business model, which makes it difficult to separate the two notions. We show that the concepts of strategy and business model differ when there are important... View Details
Keywords: Martha Lagace
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

Working Papers Using By-Product Synergy for Competitive Advantage Author: Deishin Lee Abstract We study how a manufacturer can leverage by-product synergy for competitive advantage. By focusing on the... View Details
Keywords: Martha Lagace
  • Article

Are Self-service Customers Satisfied or Stuck?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
Related
  • 22 May 2012
  • First Look

First Look: May 22

causes leading to the Mexican crisis of 1994-1995 (known as "The Tequila Crisis"), and its short- and long-term consequences. It argues that excessive enthusiasm on the part of foreign investors, not based on Mexico's fundamentals, and weak regulation of the... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

companies, anti-trust legislation, expropriations, and rising competition from international and local rivals. Focuses on developing a new global strategy for a company that placed a premium on a consensual management style and local... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

  PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited by Robert... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

employees, rather than doing what's necessary to rehabilitate the business." According to Gilson, this provides compelling evidence that "US bankruptcy laws and restructuring practices have played a critical role in driving the economic recovery and restoring... View Details
Keywords: by Kim Girard; Financial Services
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

spending. Real estate costs are high. The taxation and legislation system is complex and difficult to navigate. Vijay Jain said he left a "cushy" job in investment banking to take advantage of the huge potential promised by... View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

BC Partners prefers to stick to its private-equity niche in Europe, looking for large, robust companies in strong competitive positions across a wide range of sectors. With 24 partners in offices in Milan, London, Paris, and Hamburg,... View Details
Keywords: by James E. Aisner; Financial Services

Are you looking for?

→Search All HBS Web