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  • All HBS Web  (1,578)
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

prides itself on its pragmatism, needs to remain aware that the managerial and organizational structures that define it can also breed protective sacred cows or truth-denying ideologies that ultimately threaten it. What's required in an... View Details
Keywords: by Garry Emmons
  • 14 Jul 2022
  • Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

more voice-activated controls. “We need to encourage drivers to keep their eyes on the road and to keep them aware of their car’s surroundings,” says Teodorovicz, emphasizing such concerns are valid even if overall commuting levels... View Details
Keywords: by Jay Fitzgerald
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technologies. Successful teams in the study led open and deliberate efforts to expand the boundary of MICS awareness into related areas of the hospital such as the cardiology and intensive care units. A nurse described her role, "We... View Details
Keywords: by Hilah Geer
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

the pandemic has affected the team’s budget and partnerships with other organizations. Leaders must make sure team members are aware of what is still within the team’s toolkit as they press forward. Understand members’ constraints: A... View Details
Keywords: by Tsedal Neeley
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

streaming, you can bypass ads altogether, not even be exposed to them. Brands have had to get much more clever on how they're going to reach consumers. What you see a lot of times now is these, almost like micro ads, these 5- and 10-second promotional spots just to get... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

where they stand relative to their coworkers. Does telling an employee that her job performance falls in the bottom of her group better her performance? CEO Bonus Plans: And How to Fix Them While compensation committees know how much they pay in bonuses and are... View Details
Keywords: by Sean Silverthorne
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

envisioned “virtual market” machine could become a reality but would still require one missing ingredient: a soul. The “soul” is our human intuition, scientific expertise, awareness of customer preferences, and industry knowledge—all... View Details
Keywords: by Kristen Senz
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations dig deeply enough to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

certain amount of self-awareness. Maree Conway said that "Our worldview conditions what we accept and don't accept as real, and this conditions how we make decisions. Being aware of your worldview and biases is the first step to wise... View Details
Keywords: by James Heskett
  • 12 Feb 2007
  • Working Paper Summaries

Adding Bricks to Clicks: The Effects of Store Openings on Sales through Direct Channels

Keywords: by Jill Avery, Mary Caravella, John Deighton & Thomas Steenburgh; Retail
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

often very transferable for the next gig. What are you more aware of about yourself that you may not have known at the start of this journey? For example, you may have thought you were not technical, but after having to build your... View Details
Keywords: by Julia Austin
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

fraudulent fund, even though many suspected something was strange, since the low-risk fund had defied reality by dramatically outperforming the stock market several years in a row. “We were all aware of this hedge fund that had had great... View Details
Keywords: by Dina Gerdeman
  • 10 Dec 2014
  • Research & Ideas

Minimum Wage Debate Is Really About Social Values

aware that the long-term economic path for the United States has some challenges. Spending outstrips our forecast for revenue by an enormous amount and that requires some adjustment. We'll have to either raise taxes or cut spending.... View Details
Keywords: by April White; Retail; Manufacturing
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

to sort of leverage this subtle change in the founding story over time,” he says. When startups are pivoting to adapt their product or service, they need to be aware of how they frame those changes for external stakeholders and their... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

is Veritas. I tried to provide a truthful, objective account of Andy Grove's life and times in this book. However, the reader should be aware that Grove is a magnetic man. It is impossible, for me at least, to have spent as much time with... View Details
Keywords: by Sean Silverthorne; Computer
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

social skills. The team defined “social skills” as “interacting with, listening to, persuading, and empathizing with others” and “being aware of others’ reactions and understanding why they react as they do.” Demand for these skills has... View Details
Keywords: by Jay Fitzgerald
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

pieces you want to protect-the component on which you'll build the value-capturing part of your business-and the knowledge that you're going to put into the public domain. Let your users go to town on the open parts of the system, but be View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

of words that's belittling only invite minimal compliance or subtle disobedience. As someone told us, "I fixed my boss. I did exactly what he said to do." Be aware that some people are especially sensitive to "being bossed... View Details
Keywords: by Carmen Nobel
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

change has driven: The rise of knowledge work Trends toward flatter, less hierarchical organizations and recognition of the value-creation of frontline workers Increasing diversity and globalization, creating an awareness of different... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

the management knew, but also the unknowns, based on the belief that everyone should be made aware of the challenges faced by the company and society at large. Companies also worked hard to collect feedback from employees to foster... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
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