Publications

Educators

November–December 2023
Article

Network Centralization and Collective Adaptability to a Shifting Environment

By: Ethan S. Bernstein, Jesse C. Shore and Alice J. Jang

We study the connection between communication network structure and an organization’s collective adaptability to a shifting environment. Research has shown that network centralization—the degree to which communication flows disproportionately through one or more... View Details

Keywords: Network Centralization; Collective Intelligence; Organizational Change and Adaptation; Organizational Structure; Communication; Decision Making; Networks; Adaptation

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March 2013 (Revised October 2013)
Supplement

Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)

By: Ranjay Gulati and Luciana Silvestri

This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details

Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America

June 2008 (Revised July 2008)
Case

The Miami Project to Cure Paralysis

By: Robert Steven Kaplan, Christopher Marquis and Brent Kazan

Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by Marc and his father Nick, a former Hall of Fame football player, when Marc suffered a spinal cord injury. In 2007,... View Details

Keywords: Investment; Philanthropy and Charitable Giving; Health Testing and Trials; Leadership; Growth and Development Strategy; Mission and Purpose; Research and Development; Nonprofit Organizations; Health Industry; Miami

Educators

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

to fold AI into everyday work tasks? De Freitas offers some suggestions: For now, proceed cautiously when using AI in fast-changing conditions. Managers should be aware of when using an algorithm will speed processes and when it will slow... View Details

Keywords: by Rachel Layne; Technology; Information Technology

Web

Help - Alumni

you can send an email to your section, class, or other groups of alumni. Please be aware that the messaging service’s terms and conditions prohibit the use of the service for fundraising or soliciting financial support for your cause.... View Details

23 May 2023
Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

not even be aware of how much someone’s facial attributes are driving interpersonal judgments,” Zhang says. An empirical method for capturing charisma Traditionally, people assess charisma based on personality. However, the researchers... View Details

Keywords: by Kara Baskin

12 Nov 2009
Working Paper Summaries

Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

Keywords: by Tsedal Neeley, Pamela J. Hinds & Catherine Durnell Cramton

2011
Chapter

American Exceptionalism?: A Comparative Analysis of the Origins and Trajectory of U.S. Business Education Development

By: Rakesh Khurana

As business education in an academic setting becomes an increasingly global phenomenon, the university-based business school in America remains a unique institution. This holds true despite the fact that the American business school as it evolved in the post-World War... View Details

Keywords: Values and Beliefs; Business History; Business Education; Power and Influence; Society; United States; Europe

Social capital theorists have shown that some people do better than others in part because they enjoy larger, more supportive, or otherwise more useful networks. But why do some people have better networks than others?

Unanticipated Gains argues... View Details

03 Dec 2009
Working Paper Summaries

Walking the Talk in Multiparty Bargaining: An Experimental Investigation

Keywords: by Kathleen L. McGinn, Katherine L. Milkman & Markus Nöth

November 2019
Case

Celebrity Fashions Limited (A)

By: V.G. Narayanan, Tanvi Deshpande and Shreya Ramachandran

In May 2017 in Chennai, India, the chairman of Celebrity Fashions doubted whether the company could last until the end of the year. Venkatesh Rajagopal had found that the company, a readymade garment manufacturing and exporter he founded in 1989, was having a hard time... View Details

Keywords: Turnarounds; Operations; Management; Financial Condition; Problems and Challenges; Communication; Organizational Change and Adaptation; Transformation; Apparel and Accessories Industry; Manufacturing Industry

Educators

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

workers preferred shifts to prevent high turnover. “It’s consistent with female managers being generally more aware of and responsive to workers’ scheduling constraints,” Tamayo says. Look out more for their workers’ interests. Managers... View Details

Keywords: by Kara Baskin; Food & Beverage

2023
Working Paper

Rapport in Organizations: Evidence from Fast Food

By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo

Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details

Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia

Article

Maimonides' Ladder: States of Mutual Knowledge and the Perception of Charitability

By: Julian De Freitas, Peter DiScioli, Kyle A. Thomas and Steven Pinker

Why do people esteem anonymous charitable giving? We connect normative theories of charitability (captured in Maimonides’ Ladder of Charity) with evolutionary theories of partner choice to test predictions on how attributions of charitability are affected by states of... View Details

Keywords: Charity; Reciprocity; Partner Choice; Common Knowledge; Philanthropy and Charitable Giving; Knowledge; Perception

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Web

FAQs - Alumni

partially offset required academic student air travel emissions. How is Harvard raising awareness about climate change and sustainability, and how is HBS engaging in this critical work? Harvard's Sustainability Action Plan focuses on... View Details

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

nobody was aware that they existed in such a systematic way.” The authors also digitized official voter registration rolls held by the Atlanta-based Southern Regional Council’s Voter Education Project. Other information came from the US... View Details

Keywords: by Rachel Layne

14 Jun 2023
Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

company’s talent—what types of leaders they have and what they need. This awareness will help the company build the team it will need to innovate and grow. Organizations that strike the right balance inside their organization can optimize... View Details

Keywords: by Hise Gibson

January 2025
Module Note

Understanding and Addressing Gender Gaps

By: Katherine Coffman

This module provides a framework for students to analyze how gender stereotypes, through their impact on beliefs about others and beliefs about ourselves, contribute to gender gaps in the workplace. The module proceeds in three parts. First, through a case and an... View Details

Keywords: Decisions; Gender; Leadership; Management Practices and Processes; Prejudice and Bias

2016
Working Paper

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

By: Mihnea Moldoveanu and Das Narayandas

Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the... View Details

Keywords: Information Technology; Executive Education; Disruption; Management Skills