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Show Results For
- All HBS Web
(827)
- News (205)
- Research (427)
- Events (4)
- Multimedia (7)
- Faculty Publications (289)
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- 12 Oct 2011
- First Look
First Look: October 12
[that] have started voluntarily augmenting their annual financial reports with reports on 'corporate sustainability', 'corporate social responsibility', and 'corporate environmental performance'..."... View Details
Keywords: Sean Silverthorne
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
prior to coming to HBS in 2007. A member of the School’s Technology and Operations Management unit, Shih closely studies disruptive technology and technological strategy, and... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
When American companies move pieces of their operations overseas—often because manufacturing and labor costs are much cheaper—they run the risk of moving the expertise, innovation, and new growth... View Details
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
Belgian retailer, augments cost transparency on its website with detailed supply chain information for each component of each garment, right down to the hang tag. "This was a novel thing to do, and the... View Details
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
"self-reporting in surveys and focus groups is a limited tool, and I have no doubt that in the future brain scans will augment traditional research methods." But for... View Details
Keywords: by Jim Heskett
- 03 Feb 2003
- Research & Ideas
Web Services
service technologies from a provider, customer, and investor perspective. Customers are concerned with integration and driving down costs, said Steven Lewis, Microsoft's general manager of .net market... View Details
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
starting a new company, you have to be on the ground. Forget about technology, hiring a CTO, or getting a bunch of engineers. You need to be on the ground, talking to customers and acquiring suppliers. Later on, a new company can figure... View Details
- 05 Dec 2017
- Research & Ideas
What We've Learned from 101 Entrepreneurs in Emerging Markets
Harvard Business School’s exploration of the evolution of business leadership in Africa, Asia, and Latin America has reached an important milestone. This month the Creating Emerging Markets project will publish interviews 100 View Details
Keywords: by Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000... View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
businesses via the Internet, evolved into a completely automated end-to-end solution. Pandesic was a spectacular failure. It sold very few systems and shut its doors in February 2001 after having spent more... View Details
Keywords: by Michael Raynor
- 25 Apr 2017
- First Look
First Look at New Research, April 25
2004–2016 Supplements the (A) case. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/717477-PDF-ENG Harvard Business School Case 617-013 Making Virtual Reality Real This note describes virtual reality and View Details
Keywords: Sean Silverthorne
- 20 Jan 2015
- First Look
First Look: January 20
(AUGMENT), had the potential to improve egg quality, increase the success of IVF cycles, and decrease the incidence of multiple births (i.e., twins, triplets). OvaScience had been in operation since 2011, View Details
Keywords: Sean Silverthorne
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
fallacious," Nolan charged. In a lively discussion with about fifty HBS alumni held during reunion weekend this summer, Nolan, who spent a year's sabbatical concentrating on Internet2, described the current state and potential of the... View Details
Keywords: by Martha Lagace
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
Imagine you've arrived for a meeting at a corporate campus. But now you discover that the conference room is in another building a quarter mile away. Sure, you could walk there but in the rain? Up purrs an automated people mover, a... View Details
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
central role in a variety of corporate settings ranging from strategy and marketing to finance and human resources. Behavioral economics provides frameworks for knowing where View Details
Keywords: by Dina Gerdeman
- 28 Mar 2017
- First Look
First Look at New Research, March 28
BATNAs in Negotiation: Common Errors and Three Kinds of 'No' By: Sebenius, James K. Abstract—The best alternative to a negotiated agreement (“BATNA”) concept in negotiation has proven to be immensely useful. In tandem with its value in... View Details
Keywords: Sean Silverthorne
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
managers substantial benefits that would be difficult to realize without the ERP IT infrastructure. Q: Must a company have an ERP system in place to use time-driven activity-based costing? A: Clearly, having an automated data feed... View Details
Keywords: by Sarah Jane Gilbert
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
For Boston, whose history is better known for its midnight rides and tea parties with attitude, this was, by comparison, a low-key moment. On a slow July day in 1924 in the Hub's financial district, a new investment product was quietly... View Details