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  • January 2007 (Revised August 2007)
  • Case

Lobbying for Love? Southwest Airlines and the Wright Amendment

By: Felix Oberholzer-Gee, Dennis A. Yao, Libby Cantrill and Patricia Wu
The fall of 2004 brought exciting news to Love Field, the Texas headquarters of Southwest Airlines. Delta Airlines, one of Southwest's main competitors, had announced that it would dramatically decrease service from the nearby Dallas/Fort Worth International (DFW)... View Details
Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Opportunities; Competitive Advantage; Air Transportation Industry; Texas
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  • September 2006 (Revised September 2007)
  • Supplement

Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone?

By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
Keywords: Competition; Cooperation; Decisions; Air Transportation Industry
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  • December 2005 (Revised May 2009)
  • Case

C.R. Smith and the Birth of American Airlines

By: Anthony Mayo and Laura Gaie Singleton
Presents an overview of the path that C.R. Smith pursued to build American Airlines into one of the largest airlines in the world in the 20th century. Over the course of his 30-year tenure as president of American Airlines, Smith deployed a three-pronged... View Details
Keywords: Leadership Style; Growth and Development Strategy; Industry Growth; Operations; Air Transportation Industry; United States
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  • July 2005
  • Teaching Note

Royal Caribbean Cruises Ltd.

By: F. Warren McFarlan
Teaching Note to (9-304-019). View Details
Keywords: Air Transportation Industry
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  • August 2003
  • Teaching Note

Valuation Ratios in the Airline Industry (TN)

By: Paul M. Healy
Teaching Note for (9-103-002). View Details
Keywords: Valuation; Air Transportation Industry
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  • January 2003
  • Teaching Note

Southwest Airlines 2002: An Industry Under Siege (TN)

By: James L. Heskett
Teaching Note for (9-803-133). View Details
Keywords: Air Transportation Industry
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  • March 2001 (Revised March 2006)
  • Teaching Note

Dogfight Over Europe: Ryanair (A), (B), and (C) TN

By: Jan W. Rivkin
Teaching Note for (9-700-115), (9-700-116), and (9-700-117). View Details
Keywords: Air Transportation Industry; Dublin; London
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  • October 1999 (Revised January 2000)
  • Case

Alaska Airlines: For the same price, you just get more...

Alaska Airlines grapples with the issue of whether or not advanced use of technology to enable its customers to serve themselves (self-service) in certain airport functions will help it to achieve competitive advantage. View Details
Keywords: Technology; Service Delivery; Competitive Advantage; Air Transportation Industry; Alaska
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  • July 1993 (Revised May 1998)
  • Teaching Note

Swissair's Alliances (A); Swissair's Alliances (B) TN

By: David B. Yoffie
Teaching Note for (9-794-152) and (9-794-153). View Details
Keywords: Air Transportation Industry
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  • November 1986 (Revised March 1995)
  • Case

Vought Aero Products: Factory of the Future

By: David A. Garvin
Keywords: Production; Strategy; Air Transportation Industry
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  • August 1977
  • Teaching Note

Eastern Airlines: December Schedule, Teaching Note

By: Daryl D Wyckoff and Steven Wheelwright
Keywords: Air Transportation Industry
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  • February 1987 (Revised December 1992)
  • Case

Honeywell Commercial Aviation Division (B)

By: Michael Beer
Keywords: Air Transportation Industry
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  • November 1986 (Revised December 1986)
  • Supplement

People Express, Supplement

Brings the history of People Express up to the summer of 1986. Raises the question of whether its innovative human resource policies were successful pr problematic. View Details
Keywords: Policy; Human Resources; Air Transportation Industry
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  • July 1998
  • Supplement

United Airlines: The Friendly Skies, Video

By: Rosabeth M. Kanter
Keywords: Air Transportation Industry
Related
  • 27 Jan 2016
  • News

Case Study

Keywords: efficiency; staffing; operations; human resources; Air Transportation; Air Transportation
  • 24 Jun 2013
  • News

Boeing Boss Pilots a Path to the Future

Keywords: Air Transportation; Air Transportation
  • 24 Aug 2020
  • Working Paper Summaries

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

Keywords: by Robert D. Austin and Richard L. Nolan; Air Transportation
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

Congress enacted legislation that had become known as "the Federal Express bill." It was designed to test the idea of deregulation by allowing air freight carriers to fly planes of any size on any routes, without federal price... View Details
Keywords: by James Heskett
  • 20 Jan 2011
  • News

A Precursor from the 1930s

with Harvard’s engineering department to offer a short-lived ‘Master in Engineering Administration’ degree program, graduates of which would be trained ‘for work in the air transport industry.’”) When... View Details
Keywords: Keith Larson; Colleges, Universities, and Professional Schools; Educational Services
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

their health and education programs. Goodwin’s days as a global citizen began in the air force. In his early years as a second lieutenant, during the mid-1990s, he worked in foreign military sales in Saudi Arabia, then in Colombia setting... View Details
Keywords: Jill Radsken