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Show Results For
- All HBS Web
(3,710)
- People (17)
- News (1,462)
- Research (1,478)
- Events (4)
- Multimedia (5)
- Faculty Publications (563)
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
statistical trading system; he handled administration and sales. Hedging was an important feature of the fund, since trading in commodities requires frequent short selling of commodities contracts.... View Details
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
and services for Amazon. [div class=infogram-embed data-id=_/4jCyR8RvHi80c0ZOdbho][/div] 2. Jeff Bezos is inventing more, not less Most notably, Bezos’ patent activity increased dramatically post-2007, with... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one... View Details
Keywords: by Dina Gerdeman
- 2015
- Working Paper
Bureaucratic Norms and State Capacity in India: Implementing Primary Education in the Himalayan Region
By: Akshay Mangla
Himachal Pradesh outperforms other Indian states in implementing universal primary education. Through comparative field research, this article finds that bureaucratic norms—unwritten rules that guide public officials—influence how well state agencies deliver services... View Details
Keywords: India; Norms; State Capacity; Civil Society; Policy Implementation; Education; Policy; Performance Capacity; Public Administration Industry; Public Administration Industry; India
Mangla, Akshay. "Bureaucratic Norms and State Capacity in India: Implementing Primary Education in the Himalayan Region." Harvard Business School Working Paper, No. 14-099, April 2014. (Revised October 2015.)
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
the advertising. To do this, it provided support to the sellers to market their crafts and in turn, market the Etsy platform to their loyal customers. Etsy created a “Seller Handbook” View Details
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
brought along by the pandemic have ushered in changes to the informal customs around who gets tips and how much, according to Jill Avery, senior lecturer of business administration View Details
Keywords: by Anna Lamb, Harvard Gazette
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
indicates that while production efficiencies have enabled an average S&P 500 company to reduce the cost of goods sold by about 250 basis points over the past decade, SG&A (selling, general and View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
A board's most important function is approval and oversight of strategy and of major strategic decisions, such as acquisitions and large capital expenditures. Boards are... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 01 Apr 2000
- News
Student "Treks" Lead to Jobs and Opportunities
one-third of the HBS student body -- traveled to San Francisco and Silicon Valley as participants in the fifth annual WesTrek, an event organized by members of the High Tech and New Media Club in... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
research and teaching activities focus on strategy and governance, is the Ross Graham Walker Professor of Business Administration and Senior... View Details
Keywords: by Martha Lagace
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
work, typically through online delivery companies such as Uber Eats, Postmates, Grubhub, and DoorDash. (Delivery services are not new, of course. In 2018, American consumers used third-party delivery View Details
- Web
Payment and Financial Aid - HBS Online
individual payments. *Please note: Program Fees do not include international taxes. Loans Below is a list of lenders who have indicated they are willing to provide loans to HBS Online program participants. The contact information is provided as a View Details
- Web
IT Strategy: Building and Fostering Our Community and Culture | Information Technology
support the organization in advancing this work and so this initiative was born. The Solution A Task Force was formed in November 2022 with the goal to improve cultural competency View Details
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website... View Details
Keywords: Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, View Details
Keywords: by Benson Shapiro
- 01 Oct 1998
- News
A Long and Winding Road
effectively. At Soldiers Field we learned how to gauge uncertainty, weigh aftereffects, and make decisions without reinventing the wheel. Above all, the School supported us in becoming leaders who could make... View Details
Keywords: Wayne R. Vibert (MBA 1973)
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
for thinking about multiple dimensions of the environment and the way they interact. Clusters are concentrations of firms in particular fields, including suppliers, supporting View Details
- Web
Cluster Studies - Institute For Strategy And Competitiveness
Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Cluster Studies Cluster Studies Clusters are geographic concentrations of interconnected companies, specialized suppliers, View Details
- October 2002 (Revised November 2002)
- Case
Welfare State and its Impact on Business Competitiveness, The: Sweden Inc. for Sale?
By: Huw Pill, Petter Johnsson, Ola Nordquist and Ingrid Vogel
The Swedish Model--sometimes presented as a third way between savage capitalism and unrealistic socialism--was much lauded in the 1960s. It was viewed as a strategy that addressed social concerns while supporting economic growth. However, the financial and currency... View Details
Keywords: Economic Systems; Welfare; Government and Politics; Taxation; Competition; Public Administration Industry; Sweden
Pill, Huw, Petter Johnsson, Ola Nordquist, and Ingrid Vogel. "Welfare State and its Impact on Business Competitiveness, The: Sweden Inc. for Sale?" Harvard Business School Case 703-019, October 2002. (Revised November 2002.)
- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)