Publications

01 Sep 2018
News

New Spaces: Convening Power

multipurpose foyer Pre-function reception space A flexible floor design to accommodate events of any size up to 1,000 guests LEED Gold or higher sustainability features Find HBS alumni at Baupost Group View Details

01 Jun 2017
News

@Soldiers Field

Conference. “They will make and embrace the choice to pursue power.” At an April “topping off” ceremony, the highest beam was raised on Klarman Hall, a forthcoming state-of-the-art convening center. Set to open in fall 2018, the space will View Details

Web

1.18 Field Global Capstone | MBA

city may not participate in course activities (e.g., Global Section sessions, field work, cultural activities, meals, etc.) nor may they stay in GEO-provided accommodations, whether a student has been assigned a single room or has requested a single supplement.... View Details

September 2002 (Revised January 2003)
Case

Intrawest Corporation

By: Frances X. Frei, Daniel Rethazy and Corey B. Hajim

Describes the dilemma surrounding Intrawest's growth strategy for the future. The organization must decide whether to continue its present development tactic or use its expertise to diversify its resort products in terms of location and type or spin off associated... View Details

Keywords: Diversification; Growth and Development Strategy; Accommodations Industry; Accommodations Industry

Find at Harvard

01 Sep 2010
News

Condo Mania

STERNLICHT: Waiting for the dust to settle. John Vanbeekum A self-described “distressed-real-estate guy,” Barry Sternlicht (MBA ’86) has some vacant condos to move, and that’s a problem he’s glad to have. Consider the unfinished and unoccupied 47-story Paramount Bay... View Details

Keywords: Accommodation; Accommodation; Accommodation

01 Apr 2002
News

Insights into Business in Islamic World

differing financial norms. "If you understand the religious principles underlying these restrictions, you can sometimes create contracts or other arrangements that accommodate them," he said, citing leases as one example of a familiar... View Details

Keywords: Islam; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2020
News

Invest in the New Abnormal

future relationships. B2B firms that make special accommodations for customers in need today could reap the benefits of long-term loyalty. As an example, wedding website theknot.com is providing financial assistance to vendors such as... View Details

15 Nov 2016
News

Classroom Lessons Put Into Practice Abroad

accessible to new audiences, adapting company goals to accommodate consumer behavior. They outfitted a test truck and spread the word about its location via social media. The idea was enthusiastically embraced by customers and by Rita de... View Details

Keywords: Food Services and Drinking Places; Hospitality

02 Apr 2019
Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

to be breadwinners supports spending long hours at the office. Women, in contrast, face career penalties such as loss of promotion for using corporate accommodations that help them balance different roles. Companies hold on to the... View Details

Keywords: by Danielle Kost; Consulting; Service

27 Jan 2011
News

The Joys of Cooking

Cookie Girl Studio in San Diego. The three-kitchen studio can accommodate both adults and kids. Kasrai’s classes include Corporate Team Building, Girl’s Night Out, and Pre-College Cooking Lessons. Kasrai, who also blogs as the Harvard... View Details

Keywords: Educational Support Services; Educational Services

Profile

Anja Anliker

three-year-old daughter, Dagny. Although her extra-curricular opportunities are “limited,” Anja “makes it a priority to socialize and build relationships with section mates; they’re very understanding and accommodating so that they can... View Details

01 Sep 2008
News

Stanford Lets Students Customize

also take an integrated approach. And even in the discipline-based foundations courses, we often look at issues from a general management perspective, which requires some integration.” The new curriculum comes with a hefty price tag. To View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

July 1989 (Revised May 2004)
Case

Colonial Homes

By: David E. Bell

Colonial Homes supplies a complete raw materials package to build entire homes. The price of the package is guaranteed at the signing of the sales contract, while delivery (and payment) are not effected for up to six months. In an effort to reduce its exposure to... View Details

Keywords: Customer Value and Value Chain; Contracts; Price; Price Bubble; Fluctuation; Monopoly; Problems and Challenges; Sales; Accommodations Industry; Accommodations Industry

September 2002 (Revised May 2008)
Case

The Arts Property and Hotel

By: Arthur I Segel and Ani M Vartanian

Julio Martinez finds himself as one of the owners of the Arts Hotel Project in Barcelona, Spain. The 455-room hotel is managed by the Ritz Carlton and is in a 44-story tower along Barcelona's beachfront. Julio needs to figure out a strategy to maximize his investment,... View Details

Keywords: Investment; Agreements and Arrangements; Property; Strategy; Accommodations Industry; Accommodations Industry; Barcelona

June 2024
Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn

This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details

April 2011 (Revised January 2015)
Case

The Eleganzia Group

By: Elie Ofek, Elena Corsi, Bharat Sajnani, Sorina Casian-Botez and Francesco Tronci

Eleganzia Group management faces tough decisions heading into the summer of 2010. With tourism on the decline due to the global economic recession, General Manager Giannuzzi must decide how to set prices at the Forte Village Resort, the Group's most well-known... View Details

Keywords: Pricing; Pricing Strategy; Customer Management; Branding; Customer Relationship Management; Price; Luxury; Business Strategy; Brands and Branding; Accommodations Industry; Accommodations Industry; Italy

September 1973 (Revised October 1980)
Case

Sea Pines Racquet Club

By: W. Earl Sasser

The student is required to develop a strategy for a tennis club of a large resort area. The tennis director must decide how many courts he needs to build within the next three years, what surface they should have, and how much he should charge for their use.... View Details

Keywords: Price; Service Operations; Organizations; Performance Capacity; Planning; Strategy; Accommodations Industry; Accommodations Industry