Publications

June 1999
Case

PDQ Manufacturing, Inc.

By: William J. Bruns Jr.

A small manufacturer of car wash facilities has been unable to develop management systems because of rapid growth. Now size dictates the need for such systems because the current personal management style is proving inadequate. View Details

Keywords: Management Practices and Processes; Organizational Design; Organizational Change and Adaptation; Personal Development and Career; Growth Management; Manufacturing Industry

March 1993
Supplement

Praxair: Creating a Board (B)

By: Jay W. Lorsch

Discusses the final formation of Praxair's board. Lists the members chosen with their backgrounds. Also describes the selection process of board members, and the structure and process of board meetings. View Details

Keywords: Conferences; Governing and Advisory Boards; Selection and Staffing; Management Practices and Processes

October 1984
Case

NIKE (D): Leisure Shoes

Focusing on middle manager Harry Leidboldt, this case presents a clear-cut strategic issue--should Nike move into the leisure shoe business? The teaching objective is to first view the decision as a business problem--can Nike succeed in this business? and secondly, to... View Details

Keywords: Decisions; Expansion; Marketing Strategy; Management Practices and Processes; Management Teams; Product Development; Apparel and Accessories Industry; Sports Industry

December 2008 (Revised May 2009)
Background Note

Corporate Governance in China: Current Practice, Key Problems

By: F. Warren McFarlan, Joanne Xu and Tracy Manty

This note introduces the current corporate governance system in China, identifies its key problems and assesses recent improvements and future challenges. View Details

Keywords: Corporate Governance; Practice; Problems and Challenges; China

28 Mar 2022
News

The Supply Chain Crisis Is About to Get a Lot Worse

January 2005 (Revised September 2018)
Exercise

RetailSoft: Role for Cam Archer

By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter

Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details

Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry

September 2003 (Revised September 2018)
Exercise

RetailMax: Role for Regan Kessel

By: Kathleen McGinn and Dina Witter

This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that... View Details

Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry

Web

2015 Symposium - Race, Gender & Equity

Research to Change the World: Translating Ideas, Transforming Practice Research to Change the World: Translating Ideas, Transforming Practice 02–03 APR 2015 Home Speakers Videos Agenda Location: Harvard... View Details

01 Dec 2008
News

Innovation as P&G’s Key

many pages. But more recent triumphs are also instructive, such as how the tired Herbal Essences brand was revived in part by pouring it into a curvaceous, nestable bottle intended to appeal to Gen-Y women. The Game-Changer is rich with View Details

Keywords: Sean Silverthorne; Food Manufacturing; Manufacturing; Miscellaneous Manufacturing; Manufacturing

January 2006
Case

Ron Perez (A)

By: Lynn S. Paine

The division human resources officer must decide whether to discipline a long-time employee for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details

Keywords: Ethics; Moral Sensibility; Employees; Business or Company Management; Management Practices and Processes; Organizations; Crime and Corruption

September 2002
Case

Seattle Public Schools, 1995-2002 (A): The Freedom Agenda

Describes efforts in Seattle Public Schools, under the leadership of Superintendent Joseph Olchefske, to replace the district's centralized budgeting process with school-level budgets. Olchefske's decentralization effort, referred to locally as the Freedom Agenda,... View Details

Keywords: Organizational Change and Adaptation; Management Practices and Processes; Operations; Education; Education Industry; Seattle

December 2001 (Revised February 2006)
Background Note

An Options-led Approach to Making Strategic Choices

By: Jan W. Rivkin

Summarizes some of the pitfalls of conventional strategic planning processes and proposes an alternative approach to making strategic choices. View Details

Keywords: Decisions; Management Practices and Processes; Strategic Planning; Strategy

October 1984
Teaching Note

NIKE (B), Teaching Note

Teaching Note for (9-385-027). View Details

Keywords: Organizational Culture; Value; Management Practices and Processes; Management Teams; Apparel and Accessories Industry

01 Jul 2003
News

Managing Regulatory and Societal Processes

Keywords: Robert S. Kaplan and David P. Norton

July 1991 (Revised July 1993)
Case

Alliant Health System: A Vision of Total Quality

Alliant has been a leader in the health care industry in implementing total quality management. After five years, however, they do not have much to show for their efforts except a "foundation" of quality attitudes and processes. The case discusses their plans to "jump... View Details

Keywords: Quality; Management Practices and Processes; Information Technology; Health Care and Treatment; Health Industry

May 2007
Article

Inner Work Life: Understanding the Subtext of Business Performance

By: Teresa M. Amabile and Steven J. Kramer

Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details

Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice

September 2013
Case

Management Levels at Staples (A): Company and Organization (Abridged)

By: David A. Garvin

Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a... View Details

Keywords: Strategy; Managerial Roles; Organizational Design; Management Practices and Processes; Job Design and Levels; Business Processes; Consumer Products Industry; United States