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  • 09 Sep 2009
  • First Look

First Look: September 9

leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team... View Details
Keywords: Martha Lagace
  • 08 Feb 2024
  • Blog Post

African American Student Union Spotlight on Joint Degrees

as joint degree students, sharing insights from their time before and during the MBA program. Swanee Golden (MBA/MPP 2025) Where is your hometown? My hometown is Princeton, New Jersey. What was your pre-MBA industry and role? Before HBS, I worked on Google’s Social... View Details
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

http://www.oup.com/us/catalog/general/subject/Psychology/Health/?view=usa&ci=9780199734610 A Positive Approach to Studying Diversity in Organizations Authors:Lakshmi Ramarajan and David A. Thomas Publication:Chap. 41 in The Oxford... View Details
Keywords: Sean Silverthorne
  • July 2013
  • Article

Voice Pitch and the Labor Market Success of Male Chief Executive Officers

By: Christopher Parsons, W. Mayew and M. Venkatachalam
A deep voice is evolutionarily advantageous for males, but does it confer benefit in competition for leadership positions? We study ecologically valid speech from 792 male public-company Chief Executive Officers (CEOs) and find that CEOs with deeper voices manage... View Details
Keywords: Success; Leadership Style; Personal Characteristics; Management Teams
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  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time and money that a large-scale... View Details
Keywords: Martha Lagace
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

[HBS professor emeritus] Dwight Crane for the Credit Union Executives Society. It was a relatively short hop from there to develop the broader Consumer Financial Services (CFS) Executive Education program at HBS. To prepare for that, I View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 11 Aug 2021
  • Blog Post

The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

Kristina Hu is from the Class of 2022 and a proud member of Section H. After graduating from Harvard College in 2016, she worked in investment banking at Morgan Stanley before pivoting into tech, eventually becoming a product manager at... View Details
  • 29 Apr 2014
  • First Look

First Look: April 29

Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on values as well as performance and the management committee's response. Allows for discussion of 1)... View Details
Keywords: Sean Silverthorne
  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

promote greater flexibility in work arrangements, such as working remotely.” POLL Does your commute affect your workday? We asked Working Knowledge readers how they manage their comments. Here's what they said. View poll results   The... View Details
Keywords: by Dina Gerdeman
  • 13 Jul 2021
  • Blog Post

A View from the Horizon

Rene Jones, Chairman and CEO of M&T Bank, Harvard Business School, Summer Venture in Management (SVMP) alumnus 1985 In April, I was honored to join over 70 Black leaders from a variety of industries who signed a letter that supported... View Details
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

organization to another. Several discussants maintained that portability is high for certain leadership talents. C. J. Cullinane stated, "The manager who is experienced in cost-cutting and turn-arounds can use this talent in many... View Details
Keywords: by Jim Heskett
  • 17 Jan 2019
  • Blog Post

MBA Curriculum Spotlight: Short Intensive Programs (SIPs)

founders whose startup concept is selected as a team project will accelerate their concept’s development.  Students committed to joining a startup upon graduation will gain practice with a range of relevant skills.  Students debating... View Details
  • 25 Aug 2022
  • News

Up on the Corner

unsuccessful) plans to redevelop Union Square and other parts of Southwest Baltimore, Dlodlo began by asking residents what they wanted and needed. Everything about Madikizela, from the incorporation of culturally diverse retail to the... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 08 May 2012
  • First Look

First Look: May 8

Author:Malcolm S. Salter Abstract Researchers and business leaders have long decried short-termism: the excessive focus of executives of publicly traded companies-along with fund managers and other investors-on short-term results. The... View Details
Keywords: Carmen Nobel
  • 21 May 2020
  • Blog Post

Creating a World with Trusted Leaders: An Open Letter from MBA Students

born just three weeks earlier on a Zoom call with their Public Entrepreneurship professor Mitch Weiss. Along with about 15 fellow classmates, they expressed feelings of helplessness for the world around them.    On the call, I recounted a story I heard about a bank... View Details
  • Web

Developing the Plan - Advancing Racial Equity

of September 2021, administration of the initiatives and activities associated with the REP has been transferred to the team within the Office of Diversity, Equity, and Inclusion under the leadership of Chief View Details
  • June 2005 (Revised May 2006)
  • Case

Covisint (A): The Evolution of a B2B Marketplace

By: Lynda M. Applegate and Elizabeth Collins
Ford Motor Co., General Motors, and DaimlerChrysler--the three original equipment manufacturers (OEMs) that dominated the automotive industry throughout the 20th century--launched Covisint in February 2000 as an industry supply chain exchange that would drive out cost... View Details
Keywords: Business Model; Supply Chain Management; Business Startups; Management Teams; Manufacturing Industry; Auto Industry; United States
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  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

that with early-stage companies, the idea doesn’t matter so much as the quality and passion of the entrepreneur who is pushing it; while others invest in the idea and replace the founder with a professional management View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • Web

Jean M. Cunningham | About

Ongoing activities include faculty policies and issues as well as communications. Jean serves as the HBS representative on the University’s Conflict of Interest committee and standing committee. She is a member of the School’s Local Emergency View Details