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  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

"Pay our own way? No way." Not long ago, that was the mantra of many a proud nonprofit organization, living on the largesse of government grants and private donations. But with those income sources drying up, suddenly nonprofits are View Details
Keywords: by Martha Lagace
  • 26 Feb 2001
  • Research & Ideas

David, Goliath, and Disruption

into a disruptee. Learning To Chicken-scratch If a technology is to succeed, in theory at least, it should not require people to radically change their behavior. Instead, companies that promote the technology should hope for a gradual... View Details
Keywords: by Martha Lagace
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

imagery and heard the stories behind the imagery, I saw that images represent quite complex thinking," he says now. "I was learning about the autobiographical nature of images. I also became interested in digital imaging technology, and... View Details
Keywords: by Martha Lagace
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

successful T-shaped manager must learn to live with, and ultimately thrive within, the tension created by this dual responsibility. Although this tension is most acute for heads of business units, any T-shaped manager with operating unit... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 31 Aug 2010
  • First Look

First Look: August 31

attention has been given to how managers can effectively allocate work across tasks and time to improve workers' performance. In this paper, we use the learning curve framework to investigate how productivity varies within task and within... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

level of trust that is not founded on the data,” Minor says. Companies would be wise to learn what forms the level of trust others have in them, he says. “The first step is identifying, whatever field you’re in, which are the more... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 28 Jan 2015
  • Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

campaign ads were found to be more effective among nonpartisan voters, who had not developed a strong affinity for either party. It was also learned that TV advertising may not be a deterministic factor when one party has a big advantage,... View Details
Keywords: by Dina Gerdeman
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

company-no matter how large-was immune to failure, and that the lessons he was learning from startups could be applied far more broadly. "I realized it wasn't just small companies who were fragile, and whose leaders were facing high... View Details
Keywords: by Michael Blanding
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

If you want to become good at early-stage investing, you need to learn how to size up the fundamental elements of an opportunity. Many investors use checklists or think of evaluation as a process of judging an entrepreneur, or an idea, or... View Details
Keywords: by David Amis & Howard Stevenson
  • 20 May 2008
  • First Look

First Look: May 20, 2008

Governance, edited by Kulsum Ahmed and Ernesto Sanchez-Triana. Washington, D.C.: The World Bank, 2008 Abstract This paper explores how "learning" occurs in the context of environmental policy formulation and implementation. Rather than viewing policy View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that View Details
Keywords: Sean Silverthorne
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

landscape presents a world of possibility. "We're seeing a world that will open up opportunities in ways unimagined," Stevenson told alumni at the HBS 2001 Global Alumni Conference. In a lively discussion entitled, "What An Old Guy View Details
Keywords: by Sean Silverthorne
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

to learn to achieve their and the company’s goals. Develop employees Managers at Recruit are encouraged to assign challenging roles to junior employees who are passionate and talented even though they may not have relevant experience.... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

employees, too. During the first summer, the embeds quickly discovered the crux of the transparency problem, which Bernstein recalls in his paper The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 05 Jun 2012
  • First Look

First Look: June 5

firms' geographic expansion across time and markets. Specifically, we build a model in which two firms that differ in their capabilities enter sequentially into two markets with different potentials for profit. The model is solved using game theory under three View Details
Keywords: Sean Silverthorne
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

context. Q2: In brief, what did you learn? How much of diversity and performance is consistent across study areas, and how much is driven by context? Zhang: We learned that the social context matters, a lot! The effect of gender diversity... View Details
Keywords: by Sean Silverthorne
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

much better relationships with their customers than do airlines, they still can learn from United’s experience. The smart move is to avoid the problems—bad service, snarly employees, dangerous conditions—that motivate customers to pull... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 07 Mar 2005
  • Research & Ideas

The Rise of Innovation in Asia

industry, and even a country to the head of the class almost overnight, said Kiyotaka Fujii, president and CEO of SAP Japan Co., Ltd. That lesson was learned by Japan in the 1980s, when it was rising to prominence in some segments of the... View Details
Keywords: by Sean Silverthorne
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

wrong? In their article Taking Gender into Account: Theory and Design for Women's Leadership Development Programs, which appeared in the September 2011 issue of the Academy of Management Learning & Education, Ely and coauthors... View Details
Keywords: by Maggie Starvish
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

measuring "innovative beverages" as a key metric. As a result, their efforts were focused on designing complex drinks that ultimately slowed their operations. They subsequently learned that customers valued fast service more... View Details
Keywords: by Sean Silverthorne
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