Publications

August 1993
Case

ARCO Investment Management Company

By: Jay O. Light and James O. Sailer

Keywords: Investment; Management; Strategy; Financial Services Industry

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February 2010
Teaching Note

Sealed Air China (TN)

By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan

Teaching Note for [308051]. View Details

Keywords: Globalization; Investment; Growth and Development Strategy; Experience and Expertise; Market Entry and Exit; Production; Performance Efficiency; Factories, Labs, and Plants; Service Industry; China; Shanghai

March 2001
Case

Sime Darby Berhad (C): Responding to the Asian Crisis

By: Tarun Khanna and Danielle Melito Wu

Supplements the (A) case. View Details

Keywords: Acquisition; Business Conglomerates; Economy; Capital Markets; Emerging Markets; Business and Government Relations; Corporate Strategy; Value Creation; Financial Services Industry; Malaysia

01 Mar 2004
What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) View Details

Keywords: by James Heskett

27 Jul 2009
Research & Ideas

Social Network Marketing: What Works?

it's important to understand both who influences purchase decisions in online communities and which groups of users can be influenced. “Viral campaigns truly leverage the network aspect of these social networking sites.” "By understanding... View Details

Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

management services provided by an affiliate network. (Most merchants use affiliate networks to manage the technical infrastructure of the program, but not necessarily the administrative duties.) There are pros View Details

Keywords: by Kim Girard; Advertising; Publishing

21 Feb 2005
Research & Ideas

The VC Quandary: Too Much Money

"Capital overhang is a big issue that keeps coming up over and over again," said Fergal J. Mullen, a general partner at Highland Capital Partners who focuses on software and View Details

Keywords: by Julie Jette; Financial Services

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

the sponsorship of Adams, and armed with funding from XTV, Domit got the opportunity to develop his strategy outside Xerox's internal development units. Domit became the CEO of AWP, which gave him the... View Details

Keywords: by Henry Chesbrough

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

a way to do it," with some cautions and advice about how to make such information available to all. For example, Praveen pointed out that, "It is essential to have a culture of mutual trust but we also need to have mutual... View Details

Keywords: by James Heskett

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence... View Details

Keywords: by Danielle Kost

February 2011 (Revised November 2012)
Case

Product Development at OPOWER

By: Thomas Eisenmann and Rob Go

OPOWER, a software startup that helps utilities engage their customers in ways that reduce energy consumption, is scaling rapidly. The company's new head of product management has designed a system to address a point of constant tension: whether to build custom... View Details

Keywords: Business Startups; Customer Relationship Management; Entrepreneurship; Growth Management; Product Development; Sales; Customization and Personalization; Energy Conservation; Environmental Sustainability; Information Technology Industry; Utilities Industry

06 Nov 2007
First Look

First Look: November 6, 2007

some implications for the future growth of the industry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=804176 Blue River Capital Harvard Business School Case 708-448 Examines the strategy View Details

Keywords: Sean Silverthorne

December 1999
Case

Brierley Investments Limited

By: Paul M. Healy

Brierley's is an investment company that has performed poorly in the New Zealand market. Management has prepared a report of the intrinsic value of the company's investments. View Details

Keywords: Valuation; Corporate Disclosure; Financial Strategy; Management Analysis, Tools, and Techniques; Performance Evaluation; Investment; Business Strategy; Financial Services Industry; New Zealand

August 1995
Teaching Note

State Street Boston Corporation: Leading with Information Technology TN

By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci

Teaching Note (5-196-058). View Details

Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry